“Awful customer service. I received the product that I specifically asked to be hemmed to 32 length. It had to be close to a 36 length and nearly dragging on the floor while I wore boots. If I had not been wearing boots, it absolutely would be dragging. I reached out to return the pants and was told that I would have to pay to return them....even though it was their mistake. The only other option would be to have a local tailor make adjustments and I would supposedly receive a refund for that part. The only problem is that I have tried now twice (via email) to get a follow-up on how that would work and received no communication. I'd recommend buying elsewhere.”
“I was sent the wrong color pants. I ordered khaki and was sent black. My police department wears khaki pants. I called and spoke to a man who was very rude. I sent the pants back. I have not heard anything from me your company. I will make sure myself and my rest of my officers.We're not buy anything from you. I didn't get a refund and I didn't get the pants replaced.”
“The speed of the order was much appreciated and impressive. The quality is generally great. However, for this order, out of 10 light modules, 3 have already proven to be dim or half faulty. I've only installed 4 so far as I don't currently have time to check them. I will follow up later...”
“I bought a pair of large pants for my boyfriend who is 6’8 and 280lbs, usually a 38W36L. Unfortunately these pants were way too tight in the waist and not long enough so I had to return them.”
“We ordered two walkie-talkies for use at our campground. This is the first set that will work within 2 miles of each other, based on the topography of our Campground. Simple to use, great battery, life, and very clear. I would definitely recommend these for anyone. And the price was fantastic.”
“I had hoped to give a higher rating, however, I had to experience too much back and forth in hopes to resolve a defective XS shirt delivered to me and to request an exchange for 3 other XS shirts. I was told that of the 4 XS shirts I shipped back to Uniform Warehouse, that they only received 2 shirts. I purchased a total of 8 shirts and returned 4 XS for an exchange to 4 Medium. Your warehouse has shipped 2 Medium shirts and emailed me a $11.19 gift certificate. Since I needed an exchange for 4 shirts, I just used the gift certificate and guess what upon pressing the order button, the gift certificate code vanished and I was charged $11.19 plus $8.83 shipping (see UW311362), really! I will not recommend this company to any of our affiliates. Uniform Warehouse, it's merchandise, customer service, website ordering does not meet our expectations.”
“I was pleasantly surpised at the wide selection and the ease of which I could find what I wanted and put in my order. More importantly however was the impressive speed of which my order arrived at my home. I wasn't expecting such a prompt delivery and this lets me know that I will be referring Uniform Warehouse to many others who are looking for similar items.”
