“I placed the order on 10 December and still haven’t received it. Absolutely crazy stuff considering your website says delivery takes 3 working days. If you knew that was not possible around Christmas you update it, seems really simple to me.”
“I wish I could review my clothing order but we have yet to receive it! It was ordered on December 13th and according to the website should have taken 3-5 business days and it is now January 1st and I can not even track it. I was unable to give my niece her gift and only got an email once I had emailed saying that getting orders to the US had been difficult. I spent so much money for a sweatshirt and a beanie hat and still have. Itching to show for it.”
“Bought my son the Absolute Road Sweatshirt
He loves it and has worn it everyday
He is 5’10. Got a L for an oversized fit
Great quality sweat, thick and warm.
Very quick delivery
Can’t fault this brilliant independent business”
“Excellent quality clothing. Only downside was delay of posting the item due to incorrect address details apparently! I had given the correct address but it wasn't to your correct format - a very minor issue that surely needs addressing - there must be a fault in your system that won't allow any variation of address !!”
“Very impressed indeed with the prompt delivery of the t-shirt especially at this time of year. Excellent service, immaculate item and a delighted son-in-law. Thank you all so very much. Thoroughly recommended.”
“I ordered an item as a Christmas present on 13 December. As of 29 December, the order has still not arrived. There was no information or communication beforehand on the website indicating that the order might not arrive before Christmas. Overall, the service was poor.”
“Hello, we have not received your product. We were expecting the product before Christmas, it was a gift. Could you understand why it is blocked? Thank you. Best regards. Francesco”
“Was excited to order from you guys but sadly I never recieved my order. I ordered on 9th December with the hope that would be plenty of time before Christmas - as plastered all over the website. By the 19th I had emailed customer services, they responded very quickly with an offer to ship another order out asap to still get there before Christmas. I had to pick another item from the website as since I placed my original order one of the Ts had gone out of stock. I replied within half an hour with my news T preference but since then, and several emails later, I have had no response. I have been reluctant to write a scathing review in the hope we could resolve the matter but since my emails have been ignored it felt only right to let others know. I am still £60 down with no package and no one responding to me...”
“Love the design but the base garment is very bobbled and subsequently the prints have been affected by the bobbles. I did email the team but I’ve not had a response at all.”
“The worst experience possible. I still haven’t received the express post item I ordered in November despite reaching out on multiple occasions for help. I’m not quite sure why I am being asked to write a review about something I’ve never received. It would help if people actually responded to emails after having read them in full rather than just an automated response.
Very disappointed”
“The products are nice, but the sizing doesn't fit. They give help to choose your size, but it doesn't fit once it arrives. And if you want to exchange size and text the help desk/customer service they don't respond. So now I bought a sweatshirt for a lot of money, that doesn't even fit and that I could only return if I would buy it again for more money and pay the shipping costa again.”
“My husband loved his Christmas present which was a Guinness T-shirt. I would advise sizing up as a medium was on the smaller size but really easy to exchange.”
