“Hello, my shipping order number DG30636033104 shows that my address is wrong. I need to return the goods to the sender. I will provide you with the correct address again. I also sent letters and contacted Instagram a few days ago, but I have not received the goods. It is currently being shipped. I hope to get a reply as soon as possible. Assist with processing. If the goods are still in Taiwan, please send them back to me as soon as possible.
correct address:
1F., No. 12, Aly. 138, Ln. 208, Jijin 1st Rd., Anle Dist., Keelung City 204 , Taiwan (R.O.C.)”
“Immensely satisfied with the first purchase and customer service. Have since ordered 3 more times and have been just as happy each time. Thank you all so much! Great brand and fairly priced”
“Haven't received my product after 2 weeks after order. Lackning customer support regarding this issue with a reply first after 2 emails and 1 Instagram message. They have offered me no further information regarding my delivery but have sent me a generic stalling message after my third attempt at contacting them. Terrible experience overall, do not recommend.”
“Tracksuit bottoms came with a hole in the back of them. Have returned them but just waiting for refund to be processed. Communication has been good though.”
“Recently bought the collab between WHP x UNIK, love both items, fitting tribute to WHP and the scene as a whole.
Not the first and not the last purchase from UNIK ;)”
“I ordered on the 16th September and since then i never heard of you again.
I also wrote an email to your support but nothing changed since then. I ordered 2 Sweaters, one of them was for a Birthday..”
“Dear UNIK
Love your brand. Since wearing „last man standing“ sweater, your sales to Austria must have increased as lots of friends did ask where it’s from. ♥️”
“The quality, speed of delivery and the nice touch of an email thanking a customer for their service is exactly what you love to see from a company.
So much so that 2 orders were made within 2 days by the time my girlfriend saw my order!”
