“The style of the hoodie is incredibly cool and the colour is perfect. Honestly, I was a little disappointed in the quality of the material. It feels a little thin/cheap and I’m worried about it shrinking in the wash and not lasting long! I hope I’m wrong!”
“I mean the clothing is good I imagine, but my order hasn't arrived, it was dispatched apparently a week ago. In that time I've had roughly 48,000 emails from them about the brand (i.em marketing emails) and it's really annoying. Where's my order please?”
“Ordered two t-shirts. Received both promptly. Unfortunately, one of the items had a detached portion of the collar, rendering it unwearable. After a somewhat convoluted returns process, I managed to obtain a returns label, initiating and receiving an exchange of items. The replacement item had exactly the same defect as the first. I sent a strongly-worded, but professional email in return, highlighting the issue and possible discrepancies in the QC chain. I also gave the company management an opportunity to comment on my experience before posting a review. I was subsequently accused of being disrespectful and of trying to obtain grace & favour through threats of a negative review. I suggested the following improvements to UNIK's processes:
1. Adjust the on line Returns portal to accept faulty goods.
2. Make the Returns process clearer and less ambiguous - perhaps use a check list?
3. Adjust the company software to identify fault trends and discrepancies, thereby initiating the relevant QC processes.
My replacement t-shirt is en route, along with a token of goodwill from the company. I would assess the company's products to be of good quality and value for money, when not faulty. Unfortunately, I would not use them again, for the reasons stated above.”
“Fantastic brand! Dozens of great collaborations and designs, the clothing is always very high quality and made to last. Couldn't recommend them anymore highly!”
“Lots of choice of designs and colours, and very fair price for supporting local businesses whilst also using good quality fabric. Will definitely be buying from UNIK again in the future”
“UNIK Clothing have provided me now with a couple of pieces of clothing, including A Thousand Futures vest and a Club de Padel T-shirt. Both of these are excellent quality, comfy and clean, with designs that perfectly match my style. They can both be worn with pretty much anything, from playing sports to nights out, and have always made me stand out wherever I am. I've found that order and delivery with UNIK is also really easy, and I will certainly be using the brand more as they release more clothes and designs.”
“Ordered one of the tailenders-shirts.
Really like the design and print quality, but the shirt is a bit tight around the neck and chest and a bit too long ->i think thats a pretty normal 'problem' as a smaller woman with unisex-shirts but i would love the option for a 'women-cut'
Payment and Shipping to germany was super easy”
“Such brilliant items! Ordered 2 ‘lovely day for a Guinness’ tee’s and they are perfect. Great material & great quality. Will definitely be ordering again.”
