“Ordered a sweater, which unfortunately didn’t fit. So I send it back. But this is very hard to do with UNIK. Eventually I got it so that it would be returned but then they don’t send any information. Still haven’t gotten my money back.”
“I really liked the item I purchased — it was exactly as described. However, the shipping time was far too long, especially considering that I paid for shipping. The most disappointing part was the lack of updates and communication: I only received information after constantly contacting customer service myself. Better communication and faster delivery would greatly improve the overall experience.”
“The sizing is so off with lora of the products and was underwhelmed with the quality. Returned several products now and stuck with a gift card I can’t spend because they don’t do refunds on sale items or store credit (be warned).”
“The best independent retailer out there. A multitude of fresh designs and styles, all of superb quality, ethically made & at unbelievably brilliant prices. Have countless UN:IK pieces in my wardrobe & on heavy rotation. ⭐⭐⭐⭐⭐”
“Lovely T Shirts. However for me. The sizing is off. I am a medium but these fit tight. So I will be returning for a Large.
Something to consider if purchasing for the first time”
“Not happy that I got a product I didn’t order and nobody has acted on my two emails but have received mail merges to order again (ironic) and leave a review”
“Excellent customer service, my order had a slight mix up (I understand these things happen!) and UNIK got back to me quickly with a couple of options and were really helpful and it was resolved quickly and efficiently. Would definitely purchase from them again.”
