“DO NOT BUY FROM UNIKCLOTHING! Terrible customer service and even worse quality!
I had a terrible experience with UnikClothing. I understand it's a small, independent brand, but I’ve shopped from many similar brands, and the difference is shocking.
First, I ordered a t-shirt and a hoodie online. Not only did they arrive three days later than promised on their website, but despite following their size guide, the clothes were enormous. And I like oversized clothing, but this was just ridiculous.
To make things worse, I live in Dubai, and I had to pay customs fees that they never mention on their site. When I tried to return the items and asked for help with the return shipping, they claimed that because they're an independent brand, they don’t offer returns. Even when I offered to handle the shipping myself, they ignored my requests for information.
But without a doubt, the worst part is the quality of the clothing. The fabric is so rough that it actually itches, and it’s hard to believe a hoodie and a t-shirt could feel this uncomfortable. This has been one of the worst brands I’ve ever come across, both in terms of quality and customer service. Absolutely disgraceful!”
“Love the designs but quality of the clothing is poor. Sweatshirt is a strange fit and shape, not boxy and relaxed as stated on the website. The printing of the graphics was of a low quality - blurred edges and rough areas that looked likely to peel or crack after a couple of washes. Unfortunately had to return the product.”
“Very good quality products. Arrived within 2 days, had to exchange for a bigger size but having posted the original hoodie I received the replacement 4 days later. Very satisfied and will be ordering again.”
“This was not a good experience, they mixed up the tracking numbers on the 2 orders I had. One was shipped and delivered very quick but the other one took about a month. The customer service responded quickly at first then ignored me for 2 weeks. Also the quality of the product is nowhere near what they’re charging for it”
