“I have to say I'm pretty disappointed with my Guinness collab t-shirt and a peaks and pints t-shirt order. Both medium.
The Guinness one first perfectly but the logo faded significantly after 1 (one) cold wash. And the peaks and pints t-shirt - although it says medium is actually at least an XL.
I have previously emailed to see if this issue could be rectified but recieved a message to write a review before anyone has actually got back to me.
The price point for these t-shirts is fairly high to have experienced the issues I am so early, so I'm not particularly satisfied.”
“Sizing is all over the place. For some colors White Small fitted me, however, none of the other colors did, which is a bit weird. Also, arranged returning two items via their recommended provider, however, it's been over a week and my return hasn't arrived yet, meaning I can't get a refund or change the two items that I returned. The support team has replied, but waiting over a week for a return from Ireland to the UK is just too much.”
“Have ordered from UNIK before and always been impressed as I love the brand however when I received my order last week I noticed it had mould spots on the white part of the back of the sweatshirt where the design is. I reached out to customer services, however this was a week ago now and I haven’t received a response. Really poor considering the price, as I mentioned I love the clothing and brand but would be extremely dubious about ordering again after spending over £50 on a sweatshirt for it to arrive mouldy and to receive no response.”
“I’ve received one of my items but the other haven’t come ?? I’ve wrote a few emails still waiting to hear back with today being the last day of orders I would like to know what’s going on and also if they are in the post ?? I hate having to complain but worried that I won’t receive my other items for Christmas”
“Disappointed with my first order. The jumper was much darker than the light cream colour shown on the website and the quality in my opinion was not up to standard for the price I paid. I have been trying to return the item and an still waiting on a response to my last email sent 6 days ago. The cost to return the item is double what I paid for delivery. I support independent small brands but I expect the quality and service to be on point.”
“Sweater was great, jogging pants unfortunately too big. Return shipping expensive and unfortunately no money back for the pants so far.
How can I still get my money back?
Kind regards Frederic”
“I received wrong t-shirt but I was too busy to return it on time. At least it was also guinness shirt and it's awesome as well, but it's not the one I would have wanted more :(”
“Unfortunately, the shirt I received was not the same style as what you see online. The t shirt online looks like an oversized t shirt with elbow length sleeves. The one I received had very short sleeves, even though I ordered a size larger than I normally wear.”
“Love the designs but quality of the clothing is poor. Sweatshirt is a strange fit and shape, not boxy and relaxed as stated on the website. The printing of the graphics was of a low quality - blurred edges and rough areas that looked likely to peel or crack after a couple of washes. Unfortunately had to return the product.”
