USIT Reviews

Name: USIT
Address: 29-31 South William St, Dublin, Ireland, Dublin
Rating: 4.96

5.0 Rating 162 Reviews

99 %

of reviewers recommend USIT

5.0

Based on 162 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About USIT:

Founded by students in 1959, USIT is Ireland's leading work abroad and grad visa experts. Whether you want to fund your summer on a J1, bankroll your gap year with a working holiday, or use your degree to get ahead on a professional internship – USIT opens up a world of opportunities to earn and explore in the USA, Canada, Australia and New Zealand. And because 5% of profits go to our Youth Access Scholarship Fund, you can travel happy knowing that USIT works for others too.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christina and Erin were such a big help in sourcing the candidates and then helping along every step of the way. I cant wait to work with them again for the 2026 season.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Rob! We’re delighted to hear that Christina and Erin made such a positive impact on your candidate sourcing experience. Your excitement for the 2026 season is inspiring, and we can’t wait to work with you again! - The USIT Team

Posted 1 month ago

“Christina and Erin have been great help for our summer J1 hiring. They are extremely responsive, always informative, and answer all of my questions. They always take the time to look into things for me and have kept everything super organized throughout the process. I've really enjoyed working with both of them and am excited for 2026!”

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Posted 1 month ago

Thank you for your review! We’re thrilled to hear that Christina and Erin provided you with exceptional support and that you found the process organised and informative. Your enthusiasm for the upcoming opportunity in 2026 is contagious, and we can’t wait to assist you every step of the way. - The USIT Team

Posted 1 month ago

“I had such a great experience with USIT for planning my J1 Internship this summer. Aaron was always so quick to get back to me and helpful in any way he could be!”

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Posted 1 month ago

Thank you for your review, Emma! We're thrilled to hear that Aaron was quick to respond and helpful throughout your J1 Internship planning. Your positive feedback means a great deal to us, and we’re here to support you whenever you need assistance. - The USIT Team

Posted 1 month ago

“Aaron was fantastic. So helpful and informative, highly recommend Aaron and the whole process and company”

Helpful Report

Posted 1 month ago

Thank you for leaving a review! It's great to hear that Aaron has been helpful and informative. We will be sure to pass on this feedback. We hope you have a great adventure in the USA and are always on hand if you need anything! - The USIT Team

Posted 1 month ago

“The USIT team have been very helpful! Very quick to get back to and answer emails and provide information. I especially found working with Cristi & Aaron very calming”

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Posted 1 month ago

Thank you for your review, Orla! We’re delighted to hear that Cristi and Aaron provided you with calming support and prompt responses. Your feedback about our team's dedication means a great deal to us. We're here whenever you need assistance, and we look forward to helping you again in the future! - The USIT Team

Posted 1 month ago

“USIT were a complete joke from beginning to end, do not use for your J1. Myself and my friend applied for USIT in January when it was clearly advertised on their website that they had jobs available in the 'hotspots', ie, Chicago, New York, Boston. After paying the initial €100 we were informed that these jobs were 'limited'. We decided to pay the €200 to gain access to the job hub and the reality was they didn't exist. There were two job drops for Chicago after we signed up, both which had such high demand their website crashed. We then applied for other jobs in locations we were not happy with, none of which we even got interviews for, despite having 3 years experience in hospitality. Fortunately, we were successful in finding our own jobs outside of the hub so we contacted the USIT team and were told we had passed the deadline for this. After ringing their helpline we got through to someone who told us if we got the forms filled out by our employer ASAP we would be able to proceed. The forms were returned 4 business days later. We received an email two days later informing us they were not proceeding with our visa application as we had not returned the forms, claiming we had received them two weeks prior, both which was simply not true. We phoned them again and after explaining the situation to 3 different people before getting through to someone who could help us, we were told that the forms had been received but we were not at the top of the priority list and that there were 100s of other students in our position, which is disgraceful. We were also told that at that point it would take too long to approve our employer. After finding another sponsor company last minute (who approved our employer in less than a week) we ended our progress with USIT. We were told we would receive a refund of €50, that was 3 months ago and we are still waiting on our refunds. The treatment of students is ridiculous and the lack of communication is shocking. Beware of all the ADs on social media promoting this company as they are all paid and based on our experience with USIT are clearly not true.”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to share your experience. We are genuinely sorry to hear how stressful your J1 process felt and that we fell short of your expectations. We fully understand how important this opportunity is to students, and we sincerely regret the frustration and disappointment you encountered. We would like to clarify a few points regarding your application timeline to provide some context. You joined our programme on 16th January and gained access to the Job Hub on 29th January after your second payment. The first job interview you scheduled was on 27th February, however that employer later informed us they were no longer hiring, and you were officially declined on 17th March. You applied to additional employers on 18th March and 29th March, but unfortunately one was non-responsive and the other expired before review. On 4th April, you reached out to let us know you had found your own job. Regrettably, the Own Job deadline for the Job Assist programme had already passed at that stage. We acknowledge that this deadline was not clearly communicated to you, and we recognise this. Following a phone call, our team made every effort to process your employer documents, which you submitted on 14th April, but due to the timing and sponsor constraints, we were ultimately unable to proceed. You requested a refund on 22nd April, the refund confirmation was sent with the applicable terms and the payment of the €50 refund has been issued. We absolutely recognise that delays in communication and the stress around employer approval caused significant frustration. For that, we are truly sorry. We are currently reviewing our communication processes, especially around employer deadlines and job hub expectations, to ensure future participants have a clearer and smoother experience. Thank you again for your feedback, it genuinely helps us improve. Warm regards - The USIT Team

Posted 1 month ago

“Cristi was super helpful the whole way through the process! Any questions or concerns I had through the application process were taken care of with clarity and speed, making the whole process that bit easier :) Extremely thankful for her and the all the USIT teams help!”

Helpful Report

Posted 2 months ago

Thank you for your review, and we're so glad to hear that Cristi was able to help you through the application process. It's our goal to provide clear and prompt support, and your feedback truly means a lot to us. We appreciate your appreciation for Cristi and the entire USIT team, and we're here to assist you whenever you need us.

Posted 2 months ago

“Christina was spectacular. She was very patient with us. We had endless questions and endless needs. Nothing was too much for Christina and the USIT Team. She made sure we had eligible and qualified candidates. This was our forth year with J1 Visas. It was the strongest staff we have ever hired. Thank you so much for all your help and hard work!!!”

Helpful Report

Posted 3 months ago

Thank you for your review, Kamarra! We’re thrilled to hear that Christina and the USIT Team were able to meet your needs and answer all your questions with patience and dedication. It’s always our goal to provide you with qualified candidates, and we’re delighted that this year's staff met your expectations. We look forward to continuing our partnership and supporting you further in the future!

Posted 2 months ago

“I truly appreciate the excellent communication provided by the USIT team. They genuinely care about applicants while also ensuring that we, as a company, are set up for success. Our J-1 students consistently share positive feedback, noting that although the process can be challenging, USIT made it easy to navigate and provided them with constant support. Overall, this is an outstanding program, and I am grateful for the opportunity to have worked with them over the past few years. I look forward to many more successful years of partnership!”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Jessica! We’re thrilled to hear that our team’s communication and support have made a positive impact on your experience. It’s truly rewarding to know that our J-1 students feel supported throughout their journey. We greatly value your partnership and look forward to many more successful years together! - The USIT Team

Posted 3 months ago

“Christina and Erin were so helpful- we're first time USIT customers, and they were tremendous throughout a complicated process.”

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Posted 3 months ago

Thank you for your fantastic review, Ryan! We're thrilled to hear that Christina and Erin were able to assist you during the process. Our team is dedicated to making your experience as smooth as possible, especially for first-time customers. We truly appreciate your feedback! - The USIT Team

Posted 3 months ago

“Great company, made the process easy and the applicants we selected to be part of our team were wonderful.”

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Posted 3 months ago

Thank you for your amazing review, KEN! We’re delighted to hear that you found the process easy and that the applicants met your expectations. It’s our mission to support you in building a wonderful team. We appreciate your feedback! - The USIT Team

Posted 3 months ago

“Cristi was a great help, very patient and calm!”

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Posted 4 months ago

Thank you for sharing your experience! We're so glad to hear that Cristi provided you with the patient and calm support you needed. It's our team's priority to ensure you feel reassured throughout the process. - The USIT Team

Posted 3 months ago

“USIT were so easy to work with over the last few months, each member of the team was so friendly and helpful throughout the process, they made everything so seamless!”

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Posted 5 months ago

Thank you for your kind words! We're thrilled to hear that our team made the process so seamless for you. It's our goal to provide friendly and helpful support every step of the way. Your feedback is truly appreciated! - The USIT Team

Posted 4 months ago

“Very happy with the customer service provided by USIT. The thing I liked most is the fact that when contacted about an issue you get an almost immediate reply.”

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Posted 5 months ago

Thank you for your wonderful review! We're so glad to hear that our customer service made a positive impression on you. Quick responses are important to us, and we're thrilled that you felt supported. Your feedback truly motivates our team to keep delivering exceptional service! - The USIT Team

Posted 4 months ago

“Absoloutly amazing service, the staff are so helpful and worth every penny to fulfill dreams of living and working in America!”

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Posted 5 months ago

Thank you so much for your amazing review! We're thrilled to hear that our team was able to help you chase your dreams of living and working in America. Your kind words truly inspire us to continue providing the best service possible! - The USIT Team

Posted 4 months ago

“Colm was a pleasure to work with. Responsive, organised and friendly, everything ran smoothly, delivering on-point outcomes. Highly recommended.”

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Posted 5 months ago

Thank you so much for your fantastic review, Matt! We're delighted to hear that Colm provided you with such a smooth and enjoyable experience. Your recommendation means a lot to us! - The USIT Team

Posted 4 months ago

“Alison was extremely helpful!!”

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Posted 6 months ago

Thank you so much for your lovely feedback! We're thrilled to hear that Alison was able to provide you with such helpful assistance. Your support truly means a lot to us! - The USIT Team

Posted 4 months ago

“Such a great service. Cristi from USIT was so helpful and answered all of my questions so promptly. She really went above and beyond to help me. Overall such a good experience!”

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Posted 9 months ago

Thank you so much for your kind words! We're so glad to hear that Cristi was able to help you and provide such a positive experience. Your feedback means the world to us!

Posted 4 months ago

“Absolutely brilliant service! Cristi has been so helpful and always super quick to get back to me. They’ve made the whole process so much easier and way less stressful. Highly recommend!”

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Posted 10 months ago

Thank you so much for your wonderful feedback, Faye! We're thrilled to hear that Cristi was able to assist you and make the process smoother. Your recommendation truly brightens our day! - The USIT Team

Posted 4 months ago

“USIT made planning my trip easy and stress-free. Aaron was amazing throughout the process—helpful, knowledgeable, and always quick to assist. His advice and attention to detail were top-notch, making sure everything was perfectly organized. Highly recommend!”

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Posted 10 months ago

Thank you for your glowing review, Josh! We’re delighted to hear that Aaron made your trip planning so easy and enjoyable. Your recommendation means a lot to us, and we appreciate your trust in USIT!

Posted 4 months ago

USIT is rated 5.0 based on 162 reviews