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Vault Reviews

3.1 Rating 133 Reviews
A-
Happiness Grade
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Phone:

01302 965980

Email:

Info@vaultmenswear.com

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Customer Service - Good

87.88%
Industry Average
GREAT SERVICE
posted 11 months ago - COLIN
Great service and great style - delivered very quickly
posted 1 year ago - Ronnie
Easily ordered and delivered very promptly. Cannot fault the service provided
posted 1 year ago - Chris
Very good service, quick delivery, and when I returned the refund was fast. We’ll done
posted 1 year ago - Stephen
Excellent service, shame I ordered a size too small, and had to return the item, but it came up very small. Postage a bit on the heavy side. Refunded quickly for the cost of the item
posted 1 year ago - Roy
Great product great service
posted 1 year ago - Lesley
Incredible customer service having received a shirt which had a mark on it. I phoned and spoke to a young gent who apologised profusely and arranged for a replacement shirt to be sent next day delivery at no extra charge and informed me to keep the shirt as it was no use to them. I washed the shirt and it came up like new. Outstanding customer service will defo shop here again. My son loves his new shirts.
posted 1 year ago - Hazel S
I ordered a shirt on the website it arrived had a different inner than the photo they exchanged the shirt and refunded me the postage without any fuss whatsoever Brilliant service from start to finish
posted 2 years ago - Michael
Service from Vault very good. Let down by delivery problems with Royal Mail. First time used Vault - very good.
posted 2 years ago - Doug
Collected at Doncaster store very good service and very friendly guy brilliant service
posted 2 years ago - Anonymous