“The product works well and meets my expectation. When I have any question, customer service always follows up promptly to answer. Please keep up the good work.”
“The filter was easy to install and our water definitely tastes better than with our last filter. There was a small problem with the amount charged for the flter, and Waterdrop's customer service handled it quickly and efficiently.”
“I don't know if this filter is any good, They sent me the wrong cheaper filters. I waited over 6 months for the upgraded filters to be in stock, which they apparantley were? and got these regular filters. I'd still like to try the upgraded filters but I won't place another order with them. No one seems to care anymore.”
“the water tastes like the bottled water.it tastes good and refreshing! it is noisy a bit when it works but its ok, no problem. my little one said " amazing "”
“We love our countertop RO waterdropfilter, the water taste really, really good, this is one of the best RO water filter that we have owned. Highly recommend them.”
“I bough recently Waterdrop Reverse Osmosis unit and UV filter. There was a shipment problem, however, their customer service representative (Harper) resolved the issue very fast, appologizing for a delay caused by stock shortage. Harper's dedication to customer satisfaction was outstanding, well above my expectations. I wish that all companies treat their clients the same way the Waterdrop do it.”
“After more than 1 month i already try to contact the support to ger answer to my question about if we can raise the water pressure...
Mine drop about 70% of the initial pressure.
I also asked 2nd time for a refund
I still don't have received any news from them.”
