“Purchased the Tank/ Stand/ Charcoal/ Fluoride filter set. Half price of their competitor Big B with the same quality filters. Means same water for half the cost. I'm glad I found them. Excellent product! Will recommend to anyone I think may be interested. Received product in a timely fashion.”
“The Waterdrop website was easy to navigate to choose the system that best fit my needs. I also appreciated the ability to choose a filter that fit my water usage.”
“Installation was very straight forward and the quality of the water is great! It would be helpful to have more clarification on what the display is showing. The system takes up so much less room than a conventional RO system.”
Dear Customer，
Thank you for choosing Waterdrop and share with us your valuable view and comments. We sincerely apologize for the inconvenience caused. Would you please advise what type of system is currently connected with our faucet? Please note that this faucet is designed for purified water through filter system. Slow flow is more commonly caused by filter clog or pressure loss in the system. Please feel free to contact us if further assistance and consultancy are required.
“Not sure where they make their parts but I'm guessing probably kung pow. As a result they are not able to supply filters in a timely manner. There supply chain issues leave me in a position to not be able to get proper filtration. If and when I can get the filters the machine itself works very well. They suggested that I buy their products from Amazon. I refuse to spend even a penny with Amazon. Amazon is an evil company. Perhaps they will learn from these supply chain issues connected to communists?”
Dear Charlie,
Thank you very much for hearing you love our product! I apologize sincerely for the inconvenience caused. Just as you know, the worldwide pandemic brought great challenges to logistic and supply chain management. We always try our best to deliver premium service to our customers! Please feel free to contact us if further assistance and consultancy are required. Your understanding means everything to us!
“I have used Waterdrop carbon filters for refrig ice maker for the past few years. I am very satisfied with the product, ease of installation at a reasonable cost compared to GE. I would recommend to everyone to purchase, great value and better water quality.”
