“I haven't put in the new filters, but so far we are quite pleased with our Waterdrop filter. We use it a lot and we didn't have to change the filter for about six months, slightly less. Thank you.”
“Probably not their fault, but i still haven't recieved it, much less installed and tried it. Very frustating since it was supposed to be here 3 days ago”
“The customer support person on my phone call was fantastic and answered my questions about the best filter for my refrigerator. The online ordering from Waterdrop's website was quick, easy, & flawless - and, the low price was a surprise! A wonderful experience with super service and great quality - what more can a buyer ask?”
“The machine works fine, but we were not made aware that it can't work with well water until after receiving the item and reading the manual. If we had known this before ordering, we would not have ordered it. Now we are faced with return fees, which are quite hefty.”