“Amazing. Not too difficult to install. Had to get a pillow for the knees/back under the sink. But man, this thing works like a champ. Always clean tasting with TDS consistently around 5 ppm. Very impressed. The flow rate is outstanding! Faster than my refrigerator filter. I don't think I'll be able to convince my family to not have an instant RO”
“Very pleased with this King Tank water filtration. Well designed and excellent quality. Perfect for my wife and myself and comforting knowing we are drinking better quality water.”
“I have only had a Waterdrop filter system since October 2021. So far it has worked fine. I was a bit surprised that the center filter went out so fast. We are only two older folks living at our place and only use the filtered water for drinking. We thought we might have been able to connect the system to our refrigerator, but were advised not to do so.”
“Came with everything I needed to install. Only electrical work was needed as I didn't have a power outlet under my sink(I don'tknowanyonewhowould). I am yet to see how long the filters last. So far, it's working great.”
We’re sorry to hear of your experience and hope you will accept our sincerest apologies. We have submitted your feedback to our product development department, and we will improve the product in response to your question.
Posted 2 years ago
We’re sorry to hear of your experience and hope you will accept our sincerest apologies.
Because reverse osmosis filtration is a complex process, it takes a while for the water to be filtered out at the beginning. Now that we have a solution to this problem, we can install another pressure Tank.
“What I like most about the Waterdrop RO system is that it does not take much space and the filter change is a breeze. As a company, the customer service is very helpful and response quickly. I highly recommend Waterdrop.”
“i’m a professional contractor, to date I have installed 121 water drop G3 water filtration systems! I have one that’s having a chronic problem of delayed water flow. I was sent a new reverse osmosis filter and were told that would correct the problem, it didn’t!
My customer is now making my life miserable and it’s starting to write bad reviews about me! I need to correct this issue!!!! -Joseph 732-841-1642”
“I will never, ever, go back to a tank.
I have replaced two reverse osmosis tank systems with WaterDrop active filters.
It started by adding one WaterDrop filter at the bar, where we switched to a small-office coffee machine over COVID quarantine that needed a water filter (too many college kids in one house to keep up with a normal coffee maker). It was then that everyone stopped using the kitchen reverse osmosis tank-based water almost entirely and would walk across the house to fill water bottles and cooking pots with the WaterDrop filter head at the bar because there was no reverse osmosis tank to run out.
Finally, the boss (my wife), didn't understand why she couldn't fill cooking pots at the kitchen sink because it didn't filter as fast or provide enough water to cook. Instead of servicing the reverse osmosis tank again, I have replaced all our filters with WaterDrop G3. Totally worth the wait.”
“I am not Happy.
I have hard time working with support. I couldn’t call the 888 support # because it was busy.
The support won’t give out TDS # meaning.
I requested for installation video, they said they need 48 hours to prepare. Then when I saw the video, it was made in 2021???”
