Waterdrop Reviews

Name: Waterdrop
Address: 17910 Ajax Circle, City of Industry, City of Industry
Rating: 4.14

4.1 Rating 937 Reviews

77 %

of reviewers recommend Waterdrop

Company Reviews

Product Reviews

1,267

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Phone:

8883523558

Email:

service@waterdropfilter.com

Location:

17910 Ajax Circle, City of Industry
City of Industry
91748

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Waterdrop 5 star review on 14th September 2022

Anonymous

Waterdrop 5 star review on 10th August 2022

Chaitanya Halbe

Waterdrop 5 star review on 19th July 2022

Anonymous

Waterdrop 5 star review on 13th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 3 years ago

“The customer support person on my phone call was fantastic and answered my questions about the best filter for my refrigerator. The online ordering from Waterdrop's website was quick, easy, & flawless - and, the low price was a surprise! A wonderful experience with super service and great quality - what more can a buyer ask?”

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Posted 3 years ago

“Love! Water tastes so good!”

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Posted 3 years ago

“I’m very impressed with this reverse osmosis system! It’s tops!”

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Posted 3 years ago

“Fits and dispenses great tasting water”

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Posted 3 years ago

“I've been using my Waterdrop pitcher for a couple of years now. A longtime Brita pitcher user who often forgot to change the filter every month, I decided to give the Waterdrop system a try partly because of the long-lasting filters (up to 3 months). The pitcher itself is agreeable to hold with its wooden handle, and as far as taste goes, I'm very happy. I've just changed a filter after having used it for 3 months even though I couldn't detect any little flavor seeping into the water (unlike the Brita Maxtra system after one month or so). Of course, water taste and actual filtering capacities are not the same thing, but not having a chemistry lab in my kitchen, I'll just have to hope they equate to some extent!”

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Posted 3 years ago

“So far very happy with the Waterdrop. Ive had bad past experiences with Chinese companies when it comes to after purchase customer service, but this company is committed to quality and service. Its the first time ive been so impressed with a company.”

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Posted 3 years ago

“The correct parts were delivered promptly.”

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Posted 3 years ago

“Install was easy, holding the button for 7 seconds did not change color, had turn on water, then it changed color. More importantly, how do you dispose the old filter? Recycle?”

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Posted 3 years ago

“My package was torn open and re taped however 1 of my filters was missing. I called got a real person on the phone. She took care of it right away. Even though it was not there fault. During shipping the one filter was lost.”

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Posted 3 years ago

“Very good service love this machine after 1year still works great just changed the filter everything is good”

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Posted 3 years ago

“Fast flow! Nice taste!”

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Posted 3 years ago

“Great RO unit and we love the quality of our drinking water. We've previously used a different type of RO with a tank and we really prefer the function of the tankless system.”

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Posted 3 years ago

“never disapionted with water drop filters”

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Posted 3 years ago

“i ordered the filter replacements for my undersink water filter system. Everything went smoothly and the items got shipped quickly. A little incident with FedEx delivery but it got fixed quickly with Waterdrop respondeded to my enquiry promptly.”

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Posted 3 years ago

“Easy to install and looks like filter changes in future will be simple”

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Posted 3 years ago

“I like everything about my Waterdrop experience from using filters not individual plastic bottles to the quick service and pitcher notification when the filters need replacement”

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Posted 3 years ago

“It works well. It is easy to install.”

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Posted 3 years ago

“These filters look and perform as good as the original manufacturer that came with my refrigerator.”

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Posted 3 years ago

“I have been purchasing my refrigerator water filters from Water Drop for a long time now. The filters are at a great price! They are exactly the same as what I would buy in a big store. They last a long time....”

Helpful Report

Posted 3 years ago

Waterdrop is rated 4.1 based on 937 reviews