Dear Suzanne,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I love that the cartridges are more carbon than particulate filters, because we do not need particulate filtering. I was disappointed that electricity was required, but realized this is the price to pay for more space under the counter. We live in a rural area and our house is very quiet so the sound is very noticeable. I really wish I could trade the electricity on your unit for a pressure tank. Is that possible? I understand you have a small tank to raise the pressure for a refrigerator line, but I'm sure the electricity will still be required. Is it possible to add a pressure tank that will remove the need for electricity?”
Dear customer,
Thank you for getting in touch with us. I sincerely apologize for the inconvenience caused. We feel really discouraged that our product hasn't brought you a premium experience.
Please note that our tankless RO unit is well operated with electricity and the sound of the unit will not exceed 65dB. However, I'm really regretful for you still being unsatisfied with the sound.
Please rest assured that our technical team and customer service manager have contacted with you. We will always be there to provide a satisfactory solution for you. I appreciate your understanding very much!
If you have any other inquiries, please feel free to contact us.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear James,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“We've had this filter installed on a line to our kitchen faucet and refrigerator for several months. It replaced an Aqua Pure product that has been failing for some time, and eventually wouldn't stop leaking. All in the house agree that the water is tasteless - just as good if not better than the AP cartridges did in the old filter. I am pleased that we have not had any issues with flow at the faucet, slowing down, etc. I really like the metal encasement of the cartridge. No plastic parts to blow out when we're away.”
Dear Mark,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I am happy with the water quality. The design of the pitcher is so easy to use and maintain. The only problem is if u keep the water too long in the pitcher, the bottom of the pitcher turns green, like formation of algae, thats why I check the pitcher, if it happens, I wash the whole pitcher. I can send a picture if you want.”
Dear Dilek,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
Since the pitcher filters the residual chlorine in the water. Residual chlorine can inhibit bacteria, so may I suggest that you put the pitcher in a dark place.?
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I have one of your pitchers and this is my second order of 3 replacement filters. I love it as each filter lasts a little over 3 months and the water tastes clean! This also saves me a ton of money as I’m not buying bottled water any longer! Thanks for a great product!”
Dear customer,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Joann,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Love the taste and features of the machine only flaw is the flushing of water when changing filters 15 minutes seem like waste, but I dump it in the pool so it's going to use I guess”
Dear Raphael,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Easy to set up and use. The only issue I had was when I replaced the filter for the first time, it was still flashing red. You just have to press the button until it turns blue again.”
Dear customer,
We appreciate your positive review very much! Your trust and generous recommendation are the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I knocked on this product when I was searching for 0-waste. I come from a place where the water quality is horrible. Not to mention, the place where I come from is drought-stricken for a while. "Waterdrop" fulfilled the quality of water as well as played a vital role in minimal water wastage as compared to traditional RO systems.”
Dear Anand,
Thank you very much for sharing your experience with us!
The higher TDS of the initial water flow when turning on the faucet is a natural phenomenon taking place in all RO systems. However, a tankless RO system with a smart display panel visualized this process. I have sent you an email explaining the phenomenon. I hope my reply will be helpful to you!
If you have any other questions, please feel free to contact us by replying to this email. I will always be there to provide satisfactory solutions for you.
Enjoy the rest of your day!
Kind Regards
Mia Lauren
Customer Service Rep
Dear Thomas,
Thank you for getting in touch with us. I sincerely apologize for the inconvenience caused. We feel really discouraged that our product hasn't brought you a premium experience.
Please rest assured that our technical team and customer service manager have contacted with you. We will always be there to provide a satisfactory solution for you. I appreciate your understanding very much!
If you have any other inquiries, please feel free to contact us.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear customer,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear George,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Daniel,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear David,
We appreciate your positive review very much! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Ruth,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I am completely satisfied with my WD D6 and remineralizing filter. I replaced a conventional RO system and tank and am only sorry I waited so long.
The installation was simple, and the water tastes wonderful. Like I have my own mineral spring!”
Dear Jerome,
We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers. Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Suzanne,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Jennifer,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear customer,
We appreciate your positive review very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
