Waterdrop Reviews

Name: Waterdrop
Address: 17910 Ajax Circle, City of Industry, City of Industry
Rating: 4.14

4.1 Rating 937 Reviews

77 %

of reviewers recommend Waterdrop

Company Reviews

Product Reviews

1,267

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Phone:

8883523558

Email:

service@waterdropfilter.com

Location:

17910 Ajax Circle, City of Industry
City of Industry
91748

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Waterdrop 5 star review on 14th September 2022

Anonymous

Waterdrop 5 star review on 10th August 2022

Chaitanya Halbe

Waterdrop 5 star review on 19th July 2022

Anonymous

Waterdrop 5 star review on 13th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our municipal water source is a river sporadically polluted with PFEA "forever" chemicals that are not removable with cartridge filters. The Waterdrop system has great flow and convenience.”

Helpful Report

Posted 2 years ago

Dear Ed, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Extremely easy to install, or so says my brother who installed it for me and knows about such things. I like the sleaziness of the design without nooks and crannies to be cleaned. Fits nicely under the little kitchen sink in my small one-bedroom apartment. I had an on-the-counter ZeroWater system that removed even more totally dissolved solids (00.0 from tap water of 175), but the WaterDrop system is more convenient and the filters last longer (the lowest TDS measure I get is 5). Very happy with the Waterdrop!”

Helpful Report

Posted 2 years ago

Dear Grace, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Once installed it works perfectly and we are very happy with it. We did have a challenge with the first mineral filter and the line would not stay in, which caused some water to leak, but it was during installation so I was able to catch it fast. I contacted support and they were fantastic and solving the problem and quickly sent a replacement. Once we installed the replacement, everything worked great. Very happy with the overall system and the support of Waterdrop.”

Helpful Report

Posted 2 years ago

Dear Greg, Thank you so much for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“We are on a well with a softener. Took the Salt taste completely away! Very pleased with how easy to install. Took about 15 mins to install. Super easy, great directions.”

Helpful Report

Posted 2 years ago

Dear Dustin, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Great product. fast delivery. Will buy my water filters from them again.”

Helpful Report

Posted 2 years ago

Dear Jesse, Thank you so much for your positive review! It is our greatest honor to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“The filter itself is great but what impressed me the most was the customer service. I didn’t pay attention to which filter they emailed me about being on sale, so I got the wrong one yet they turned around and sent me the right one no questions asked excellent service thank you”

Helpful Report

Posted 2 years ago

Dear Shelley, Thank you so much for your positive review! Our whole team are encouraged by your warm reply! It is our great pleasure and honor to deliver our best service to you! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Excellent easy install. Water definitely better tasting!”

Helpful Report

Posted 2 years ago

Dear Michael, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings an improved water usage experience to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Great company great product!”

Helpful Report

Posted 2 years ago

Dear Keith, Thank you again for your positive review! We appreciate it very much! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Works well with my Samsung refrigerator although tricky to get installed.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you so much for your kind review. We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. May I suggest getting in touch with us through the info below? Our customer service team will provide technical support and solution for any problem regarding installation issues. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“I'm very satisfied ,buying second time now.”

Helpful Report

Posted 2 years ago

Dear Nikolina, Thank you so much for sharing your positive user experience with us! We appreciate it very much! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“it is doing as required”

Helpful Report

Posted 2 years ago

Dear Mary, Thank you so much for your kind review. We appreciate it very much! We genuinely hope our product will bring the expected performance and a delightful water usage experience to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“With all there is to be concerned over today, it’s nice to drink a glass of water knowing I don’t have to worry what is in it.”

Helpful Report

Posted 2 years ago

Dear Jeanne, It is so satisfying and an honor for us to hear that our product brings you an improved water usage experience. Thank you so much for your kind review. Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“I have been using them now a couple years...Great tasting water at an affordable price...Fast easy at the door delivery...”

Helpful Report

Posted 2 years ago

Dear Gregory, Thank you so much for sharing your positive user experience with us! You are one of our most valuable customers! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! We appreciate your kind review very much! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“It was easy to change. I can only hope it filters well as I have no way to test the water.”

Helpful Report

Posted 2 years ago

Dear Virginia, Thank you so much for your positive review! We truly hope our product will bring the expected performance and a delightful water usage experience to you! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“We are extremely happy with the switch from Berkey to Water drop!! We love that the water does not flow through plastic, rather a copper spiget!”

Helpful Report

Posted 2 years ago

Dear Alesha, Thank you so much for sharing your positive user experience with us! It is so satisfying and an honor for us to hear that our product brings you an improved water usage experience! Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“MY ONLY COMPLAINT, is that water comes out very slowly, online R.O. systems world over have this problem, unless there a storage tank, other than that I love it.”

Helpful Report

Posted 2 years ago

Dear Customer， Thank you for sharing your valuable experience and advice with us! Our G3P800 system has a volume of 800GPD which is among the largest volume in RO systems. If you still have concerns about the flow rate, may I suggest contacting us through the info below? We will provide professional technical support and customer service for you. We truly hope our product will bring the expected performance and a delightful water usage experience to you! Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilte

Posted 2 years ago

“Very good filter system”

Helpful Report

Posted 2 years ago

Dear Gurprem, Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Easy website to navigate and purchase replacement filters”

Helpful Report

Posted 2 years ago

Dear Paul, Thank you so much for your positive review! Our whole team is encouraged by your warm reply. It is our great pleasure and honor to deliver our best service to you. If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

“Noticeably less chlorine. The pool strip test proved it!”

Helpful Report

Posted 2 years ago

Dear Tracy, We appreciate your positive review very much! There is nothing more satisfying for us than hearing that our product brings a delightful water usage experience to our valuable customers! If you have any other questions, please feel free to contact us by replying to this email. I will always be there to provide satisfactory solutions for you. Enjoy the rest of your day! Kind Regards Mia Lauren Customer Service Rep

Posted 2 years ago

“So easy to install and the water taste is much improved”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you so much for your positive review. It is so satisfying and an honor for us to hear that our product improves your water usage experience. Our whole team will appreciate it! If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you. Kind Regards Mia Lauren　 1-888-352-3558 service@waterdropfilter.com Customer Service Rep

Posted 2 years ago

Waterdrop is rated 4.1 based on 937 reviews