Watson & Wolfe Reviews

Name: Watson & Wolfe
Address: 17 Queen Street, Gomshall, Surrey
Rating: 4.73

4.7 Rating 256 Reviews

93 %

of reviewers recommend Watson & Wolfe

4.7

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Watson & Wolfe 5 star review on 27th June 2023

John Conboy

Watson & Wolfe 5 star review on 3rd June 2022

Sarah Hoste

Watson & Wolfe 5 star review on 30th May 2022

Peter Brooker

Watson & Wolfe 5 star review on 10th May 2022

Kyle Ayllón Verelst

Anonymous

Anonymous // 01/01/2019

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“Excellent products, v good quality. Efficient prompt delivery. Highly recommended”

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Posted 2 years ago

“I love my Camden Crossbody clutch in black with cobalt interior and my cobalt key and card case.I love that it is sustainable too. I also received excellent service when I had questions for the Watson & Wolfe team”

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Posted 2 years ago

“Never bought any sort of handbag/purse in my entire 56 years, but the style, quality and ethos of Watson and Wolfe finally persuaded me to do so. I love my black bag; bought one for my daughter too.”

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Posted 2 years ago

“My husband loves his new Watson and Wolfe tri-fold wallet! Beautifully designed and crafted and no animals hurt in the process which we both love. Good customer service and ability to personalize as well. Only con was lengthy delivery process. Over three weeks to receive so recommend figuring the time into the order. Otherwise, great product!”

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Posted 2 years ago

“High quality, beautiful (and ethical!!) products. Very impressed! Customer service was great too. I would definitely recommend!”

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Posted 2 years ago

“It's been an absolute pleasure being a customer of Watson & Wolfe. I've now got two cork belts and they are going to be on rotation for a long time I feel. Ther service is personable and the quality is fantastic. I'm writing this review many months after owning a belt and I couldn't be happier with the look and feel.”

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Posted 2 years ago

“This is the first time I've bought anything from Watson and Wolfe but it definitely won't be the last. Their products are ethical and beautiful, and the service is first-class.”

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Posted 2 years ago

“Love my cork belt. Expensive but eco friendly.”

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Posted 2 years ago

“Great products.”

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Posted 2 years ago

“I purchased this item with timely delivery on April 27. I have not received this item because of a delivery issue. I sent two emails asking about alternative options to overcome the issue or be issued a refund this week on the second week of May and I have been ignored by the company. I do not recommend anyone to buy from this site.”

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Posted 2 years ago

“I paid £297 for several items. I automatically assumed all was dandy however there was a delivery issue. I am in United States and there is a standard safety protocol for the delivery company. Unfortunately I do not have what they are asking for and asked for alternative options or if not I'd need a refund. I left an email on Tuesday, expecting a timely response since the representatives have been very responsive. I did not receive a reply and gave a follow up on Thursday. I made two separate purchases on April 29, and May 4th. I still have not received any of the items.”

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Posted 2 years ago

“Definitely agreeing with: “Wow! So impressed by the quality!””

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Posted 2 years ago

“A company with excellent products and credentials”

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Posted 2 years ago

“Absolutely beautiful products, amazing quality and vegan - what’s not to love?! Customer service was fantastic too. Would definitely recommend.”

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Posted 2 years ago

“Thank you to W&W for being super helpful in their delivery and the purchase, they contacted me and did everything they could to make sure the wallet arrived on time and punctually.”

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Posted 2 years ago

“The return policy is truly awful. Only a few days to report that you’d like to return something, you have to print it yourself within a limited number of days as well and get another limitation for sending it through. Oh and it’s less than a month. And the initial delivery fee is not refunded either. Won’t be ordering from them again.”

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Posted 2 years ago

Hi Ioana, We have a 30-day returns policy and are happy to exchange or refund any item which arrives back to us within this time. It is true, we do not refund your original shipping charge, this payment is made to a 3rd party, so we are unable to refund it. The order we have for you is dated November 2020, can I check you intended this review for us?

Posted 2 years ago

“Very good vegan belts and wallets. I have 3 belts and a wallet. Fine product great service.”

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Posted 2 years ago

“Great service! Quality product, fast delivery.”

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Posted 2 years ago

“Great quality!”

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Posted 2 years ago

“Visited the store at the showcase site in leeds. Zak the assistant was extremely helpful in helping us make up our mind and order our new suite.”

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Posted 2 years ago

Watson & Wolfe is rated 4.7 based on 256 reviews