“Good prompt delivery and very good quality. However I ordered 2 sizes and sent one back. How long does it take for a refund? I haven’t heard anything yet and it’s been nearly a week.
Thank you”
“I love the fisherman knit and the mohair knit, two of my favorite pieces currently. I look forward to buying from Bound again, great quality, color, fit, and feel.”
“Ordered the Chain Full Zip Polo as a gift. The quality is excellent and I appreciated the way the company stayed in touch regarding the international shipping during the holiday season. The gift arrived on time and the recipient loves it.”
“The product description contains false information about the material. The price of the product then does not correspond to the quality. No one answers questions.”
“Bound's apparel consistently impresses with its premium materials and thoughtful craftsmanship. I frequently receive compliments when wearing their pieces, a testament to their aesthetic appeal and quality. As someone with a moderate build who enjoys weightlifting, I have noticed that certain overshirts can feel slightly restrictive around the arms, particularly when bending or reaching. While this is a minor concern, it’s the only aspect that detracts from an otherwise exceptional experience with the brand.”
“Really happy with the quality and fit of the jumper. I did order 2 sizes and have been waiting almost 4 weeks for a refund. Customer service very polite, but could do with speeding up this process!”
“Many positives - Excellent quality clothes. Really nice designs and style.
A few negatives - sizes and fits vary a lot from product to product. I'm a size Small in some tops and a Large in others. No problem if you can order more than one size, but the company refuses to refund sale items so you order at your own risk. Order just one size then try to exchange and their processing takes so long that there's a good chance your size will no longer be available, and again no refund.
Overall - I like the clothes but the returns / refund policy puts me off recommending them.”
“Delivery was very quick, despite it being Xmas season, the clothes top-notch, and I loved the little bag as well as the packaging that came with it. I will definitely be a repeat customer from now on.
Keep up the excellent work.”
“I sent a return on the 19th of December #81083 and I still have no refund or communication. Please see attached picture of the parcel being returned.”
“Unfortunately, I didn't like the quality or the cut of the products. You could tell that it was made in China. I expected much better quality for the price and felt cheated.”
