“After coming across multiple ads for Bound, I was always intrigued by your products. However, not being able to see the products in person is a big blocker for me because I like to to see whether clothes will fit me well or test the material before following thorugh with the purchase. After a lot of deliberation, I decided to follow through with a purchase. I was really dissapointed with the size because it did not match what was outlined on the website. Then I got really frustrated with the returns process. For an online based company, the returns process is terrible. Despite sending the product back, I have not received a single piece of communication about my return or refund. For a brand trying to sell products at a premium price and online exclusive, you would expect a quality service for returns. How else can you have customer try on your clothes and decide if they want to keep it or not? I've lost out on money by having to pay for delivery and then having to pay the fee for returns. All of this without knowing whether my return was accepted or if my refund is on the way. Will not ordering again because”
“Not only does bound stay abreast of the latest and greatest alternative, comfortable fashion styles - they do so whilst providing items that are top-notch quality and sure to last years. I placed my order online and it arrived within 2-3 days. Upon opening the package, I was super stoked to find the quality and integrity of their materials and fabrics were beyond my expectations.”
“My first experience buying through BOUND has been excellent. The style and fit of all the items I purchased have been superb, whilst being at a reasonable price - finding this balance is often difficult for me.”
“I thought my sweater was very nicely packaged, maybe the best packaging I have experienced from any company ever. And I also really liked the addition of a tote bag. Would definitely buy from this company again”
“Style = on point
Quality = exceeds expectations
Not all of the polos / knits are my thing, but I’ve bought some tees, summer shirts and over shirts which are wardrobe favourites.
Understated and well made… My woven over shirt gets people asking where it’s from every time I wear it… Why is Bound not more well known??”
“Both items fit perfectly and are made really well. I always get nervous about big online clothing purchases but this was fully justified. Money well spent & will definitely be back. Cheers bound.”
“Great experience and customer service (Jack)- was quick to respond and help with an exchange. Quality and design of the coat exceeded my expectations. Would highly recommend shopping from Bound if you want to feel good about your style!”
“Bound has quickly become one of my favorite clothing brands! Everything I’ve bought fits perfectly and looks even better in person. Highly recommend!”
