“We paid a ridiculous amount of money for this, for horrible shitty service IF you ever get hold of someone (and we have been patient, for days and weeks before eventually getting a response, which didn't help us out)
and not to mention - they don't do anything.
Just go file for a marriage registration online in Utah and get married (this is what they will ask you to do anyways for more $)
I honestly don't understand exactly what we paid 1400$ for if we could do the same exact thing for 70$.”
We are sorry that your experience was less than stellar. We strive to ensure that every client experiences a seamless process as they approach their big day. While it may seem like an easy process (we strive to make it easy for couples) we have patented technology that only allows WebWed to legally and securely marry couples. We are delighted to partner with several courts across the U.S. that utilize our process/technology. We value our customer's feedback and will enhance our operations to ensure a more positive experience.
“Would 100% recommend to anyone. Communication was SO fast & professional. JC was the sweetest. The whole process was very well explained and easy to walk through. It’s a whole new take on traditional marriage & it’s an incredible concept. I wouldn’t change a thing! ❤️”
“Loved it JC was quick and courteous we loved her energy and approach before and after the ceremony I will definitely recommend friends and family to this site especially during these times”
“WebWed is excellent! When covid and unfortune travel policy wrecked our wedding (and engagement) plans, we weren't sure what to do. We live in separate countries, but were determined to get married and make it work! Well, WebWed proved to be just what we needed! They also stepped up and got our documents in our hands quickly so we wouldn't have yet another cancelled trip to be together. They took time and care in answering all our questions, emails and calls. Thank you WW and Viva Love!”
“A hard review to summarize. We are overseas, not in the US, and one of us isn't a US citizen. The communication trying to get information was....terrible. sorry, but it was horrific, which is such a shame because...
The service and actual handling of the paperwork and ceremony were exceptional. All you could hope for. I would say to anyone on the fence, it's legit and you will get married and the ceremony will be nice (for what it is). You just have to look past the horrible, horrible communication leading up to it.
Definitely worth it though! Thanks a lot.”
Trevor, I appreciate your honest review. With a different time zone, it's very hard to communicate. Also being that we can't give legal advice its difficult to answer questions. This is why we have a lot of pre-made emails and videos that guide you step by step. However, communication is key to everything. That why we are updating the app and streaming better communication and office hours. But due to COVID and social distancing, we are limited. We appreciate your review and we are working on better communication to match our amazing experience.
“Webwed is a great service and we loved working with JC!! She is funny, kind and caring. It’s almost unbelievable how quick and easy the whole process is! They answered all of our questions, responded very quickly and helped throughout the whole process.
Thank you Webwed! I am so happy to be married to the love of my life! Your service is a blessing.”
“I have nothing but the best to sa about the whole experience. It was simple,straightforward emails answered almost instantly and the actual ceremony felt like a bunch of friends sitting together and just celebrating their friend's life commitment. This includes the staff. There is no reason to doubt the legitimacy of the process at all. We live in the21st century and this is real progress. Do it.”
“We were super grateful to be able to get married due to the existence of WebWed. That being said, it should be known that the entire process is completely different than what is shown on the video we watched before purchasing. It is super overpriced as well, and there were additional costs not mentioned when we made the original purchase (eg. court fees). The worst example of this is the fact that we paid hundreds of dollars for WebWed to oversee my name change. All they did was send me a form from the Social Security Administration that I could have found on my own. Their responsiveness is terrible, and I spent many days stressed out waiting for various emails from them. I was terrified right up until the actual moment of my marriage, but it did work out in the end. We will always appreciate them for that.”
Hello, We thank you for your constructive criticism. We married you in May 2020. So we appreciate the feedback. Since then we have definitely added some additional video to guide clients even though everything is on the website and extended office hours. We have business hours that that are hard for most people to adhere to due to the time zone. Due to COVID we have to practice social distancing but we get back to everyone the same day. The name change document is a service that is an add on. Its the name change docs, we have to get everything uploaded to vital records so that when you do your name change you just have to show the documents. It has been extremely difficult since most agencies were closed and where adding amended remote processes. The typical wedding is 30,0000 typical elopement is 2500. As a team, we have spent 8 years and over 400 thousand of dollars to develop technology to get this point. So we feel that love and marriage is priceless. We thank you for your honest review and for using the service.
“JC and Webwed were amazing. They moved mountains to make our wedding miracle a reality. Although it was a bit scary to launch into the unknown, they were always available to chat, or respond quickly through email. When it came time to the ceremony, JC was both extremely professional and a warm, loving personality. Both our family and friends commented on how "live" the whole process felt. The digital copy of our wedding certificate arrived shortly after the ceremony, and we anxiously await the official copy via mail. We wouldn't hesitate to recommend this service to anyone, especially if you are separated from your loved one or having concerns due to coronavirus. 5 Stars, we absolutely recommend Webwed!”
“PRAISE GOD REPENTENCE IS BLISS PLEASE READ THE HOLY BIBLE AND PRAY. MY HUSBAND LIKED THE FIRY PERSONALITIES HE ENJOYED THE STAFF THE VIDEO DID NOT LOAD IT WAS DIFFICULT AND CHALLENGING TO YNDERSTAND WE WOULD REALY LIKE THE VIDEO.ALL TOGETHER THIS IS A HOLY AND BLESSED MINISTRY WE ARE LOOKING FIRWARD TO ARE WEDDING CERTIFICATE TO COME IN THE MAIL WE ORAY THAT GOD WILL BLESS WEDDING BLISS FOR ALL HOLY CLIENTS AND WE REBUKE YOU satan OUT OF WEDWEBMOBILE.COM AND MERCY GOSPEL HEALING MINISTRY IN JESUS CHRIST HOLY HUMBLING BLESSED BLOOD NAME WE PRAY BLESSINGS AND PEACE TO ALL THE STAFF IF WEDWEB WE COVER YOU ALL WITH BLESSINGS PEACE HALLELUJAH GLORY BE TO GOD.AMEN”
“This was the best thing that could have happened to us. The pandemic is forcing our family to make tough decisions, but this one was about brainer. JC was kind, personal and made our moment feel like one of a kind.”
“I just wanted thank JC and randy for making our process so easy and flexible, My partner and I applied for our K1-Visa and with the small time gap to get married we were able to get married asap at their New York Office with no problem.”
“Like most everyone, we approached this service with relative skepticism. Much of that was relieved with a great first phone call with the WebWed folks. Fast forward a few more phone calls, and we finished the process with a great wedding and certificates in our mailbox before the champagne cork has a chance to dry. WebWed is not only a legit service, they are caring, attentive, patient and professional. A truly great experience.”
“We are reunited thanks to Webwed!
My husband and I were internationally separated due to the virus. We knew for a long time we'd get married, but wanted to wait until we were in person again to do the proposal. When we realized that wouldn't happen any time soon, we decided to do Webwed. After showing the embassy our license and apostle, I was able to get a visa to India to live with my husband. We are together now and are so grateful. We were apart for 6 months and it's indescribable to be able to be with him again after experiencing so much anxiety from an indefinite wait.
Webwed is more than worth it. It is absolutely worth the price, as well as the technical issues and the customer service. As a warning, we did experience technical issues uploading our documents. Their system is very sensitive and picky about the driver's license/ passport pictures. We were assured that if the documents wouldn't upload, Webwed could send them manually for us. Thankfully, after about 50 tries, it worked, so we didn't have to do it manually. Just keep trying and don't be discouraged by technical issues. They'll get sorted out. Also, keep in mind the customer service sometimes uses a rather impatient tone on the phone and in email. We often got statements saying "we already told you, ___" and so on. We felt it was rude and it made us nervous to ask any questions. The emails also had a lot of typos and we were often confused by what they meant. We hated asking for clarification on them, because that usually resulted in lectures accusing us of not listening. Eventually, we just decided we didn't care. As long as the service gets done and we are legally married, we'd deal with it. On a positive note, however, the customer service was always quick to respond.
Despite the customer service leading up to the ceremony, the ceremony itself was beautiful and our officiant had a warm demeanor. She did a fantastic job. We were able to do vows and have our friends watch and speak as well. We were provided with a video of the ceremony. We received the license promptly and the apostle came after about a week.
We cannot thank Webwed enough. They are the reason we are together now! We will always cherish our wedding video and the memory of our wedding, even if it wasn't how we pictured we'd get married. We highly recommend Webwed. Any difficulties you may face are worth it so you can marry the love of your life!”
Hello,
I wanted to say thank you so much for your review. If emails and customer service were not up to par. That is something that we have been trying to improve. To not be so direct, add patience, and not rush. I think it was just so overwhelming and we had limited staff. I make no excuses. I have adjusted the hours. So everyone can rest, We are making the app more friendly, I have come up with custom emails for responses. So I am growing and learning. We are a real service and I love what we do. I believe marriage is a constitutional right. I appreciate your honesty and candor. We are making improvements as we go. I had this idea in 2012. Everyone told me to be no. So in 2015, I said I would do everything myself I got a patent and I went to every state and several countries. I never gave up. I more than now know that this is my purpose. I am in tears just writing this. Because I am had one goal ! and that to show the world love and marriage because it connects us all and it just makes the world a better place.
“We only got two days of preparation, but WebWed really helped us 100% up to our Special Day.
Thanks so much WebWed for making our Wedding Day, a very special one.
We highly recommend WebWed ❤”
“JC and team Thank You Thank You Thank you! You went out of your way, answered every question and concern that we had even though you are exceptionally busy at this time! You made us feel important and valued and even after the ceremony went out of your way to answer questions! Without you I would not be married to my husband and 1 step closer to being with him! Highly recommended 💙💜💜💙”
“Jc was super sweet & made my husband and myself feel super comfortable I was super stressed because of connection issues and she went out of her way to reassure us ! We’ve been married 3 months 💓”
“WebWed is an amazing service! I would highly recommend to everyone, regardless of where you’re located! There’s no other service like this offered anywhere in the world. I have personally verified that this is a legitimate business, as the courts are the ones directly emailing me and verifying our identities. Thank you for helping us WebWed, when we were in separate states at the time of our marriage.”
“Great service provided by JC and Randy. We had a wonderful ceremony that will always be memorable and special. I’m grateful for all they have done for me and spouse! I hope they can continue to touch and change lives and continue the fight for love and marriage as they have been doing for years! Thank you guys!”
