“Typical sales people.
Once the job is done, they treat you like an animal and answer you every 4-5 weeks when you have a question.
This is what a failed startup looks like.”
“My husband and I have been married for over 4yrs. now, thanks to Webwed. We got married privately in our home on a Thursday evening and were headed to Tennessee on Friday morning for our honeymoon. It was so worth it and convenient for us.”
“Excellent job delivered. They carried out all I needed them to do without any traces, they comfortably hacked my husbandβs iPhone 13 pro max and granted me full access to his phone without getting hold of my husband phone. At first when a colleague told me about this i never believed until i was able to test their abilities, and i can proudly say theyβre worth dealing with. Their fees were affordable, Iβll always come back again when the need arises.
CLOUDGEEKSYNC@GMAIL.COM”
“SCAM! Only after money and can't answer basic questions. There are many more LEGITIMATE providers that cost a LOT LESS! and CAN provide a very professional and timely service. Google, google google yourself a favor...!”
“April of 2020... the pandemic was not helping us with getting married. So, after some searching we found WebWed! Less than 10 days, start to Wedding... completely perfect (other that a TINY internet connection hiccup) experience. JC Banks was a wonderful officiant, she even helped with lightening the mood as my introverted husband was extremely nervous. We both recommend WebWed with 5 stars!
(Sorry for the blurry picture)”
“They helped me out the whole way through it all and where patient during any difficulties we had on wedding day webwed thank you so much for everything!! Can't wait to work with you more to complete the whole process!!!! Thank you so much!!!!”
“After 5 months- I finally got my legalization. Even though it is to log in than they advertise 8-10 weeks. I was able to get it for the UAE. I am so glad I went through then because so many people were getting denied due to - fraud being married by foreign companies. My biggest concern was communication. I feel they need to work on that. But I am happy with the service of webwed and wedvisa thus far.”
“They are so nice and kind before you pay for the service... once you pay, GAME OVER. They become rude in their responses to you and somehow expect you to know how the American system works eventhough you've never set foot in USA... I paid webwed last year September of 2021 for the international package. The only reason I'm giving a review one year later is because of the back-and-forth they were giving me and empty promises about how my application was in the final stages. The only thing I received was the marriage license. I have not received legalization documents... everytime I asked them, they'd tell me that the process is in its final stages. The 8week wait period elapsed and the rudness and attitude got worse when i expressed that it'd been more than 8 weeks and still hadnt received my legalization documents... till today more than a year later I have not received what I paid for... they even at one point called me personally to tell me that my documents were ready... i was so ecstatic, but my excitement was very short lived. The legalized documents turned out to be from United Arab Emirates, yet i live in china. Thats when i began asking for refund, cause it was clear as day, wedweb was being dishonest. I asked for a refund, and they claimed they'd already refunded me the legalization fee... I asked them to provide proof of the transaction because I had not received the money... they stopped responding... so if you live in Asian countries where visa laws are strict, DO NOT increase your stress levels by trusting webwed with your hard earned cash... you will surely regret the day you stumbled upon wedweb as I do daily... it pains me daily how I lost all my money like that. At one point I even called the Chinese embassy in Washington DC to ask them about my application and they told me they don't have any documents that belong to me in any of their offices. They asked me to provide them a reference number or an order number of any sort and when I ask Webwed to give me a reference number to be able to track my application they said they don't have that. They claim that I didn't pay and they claim that I'm not their client because they never received payment from me but in actual fact they themselves made the error of making a payment request to a wrong email account but I've attached proof that I paid them through my other email that is actually linked to paypal. And they sent me an email actually after I had paid and they confirmed that indeed I was registered and that I had paid I have also attached proof of this email. It is very unfortunate because at the current juncture they seem to want to imply that it is my application that had a problem and that that is somehow my fault... But in actual fact after they failed to do what I actually paid for I had to enlist a different company to help me and that company was successful I got my legalization within 7 weeks.”
Good afternoon, First I am sad to hear about your experience and we found it strange that you are leaving a review year later. We do legal online marriage and its sounds like you got married possible but did not receive your legalization and you requested a refund. Unfortunately, we were not able to locate you in the system - because your payment never went through. Also, legalization is handled through the embassy in DC. They take their time to verify and authenticate all information and immigration can be a process to get approval. There are a lot of scam companies but web wed isn't one of them. We take a fastidious approach and covid delayed so many things and some agencies are still shut down in Washington- dc. However, just because you apply for services it doesn't mean that they will be issued. Now, as aforementioned we don't have you in the system as a client because your payment didn't go through. If you have any questions or concerns please feel free to email us at info@webwedmobile.com and give us a call during business hours at 1-855-932-9333.
Transaction details
Print
Money Request Sent
September 21, 2021 at 10:41:16 AM PDT
Status PENDING
Amount$1,649.00 USD
NoteWEBWED: INTERNATIONAL PACKAGE, LEGALIZATION, AND APOSTILLE
Request To
lentsoenoko@outlook.com
CancelEdit amountSend a reminder
“I wanted to say at first I thought this process was expensive. However, when speaking to Jacy she encourages us to do research and to take advantage of free marriage education. I meet my finance online. What made me use web wed is that it wasn't about the money. She encourages me to meet my partner first in person. Now a year later. We got marriage in Florida through web wed and Jacy referred us to an immigration attorney and everything has been a breeze. Now I understand the term you pay for what you get. I am so glad I didnβt listen to random people online and I did the research for myself.”
“I want to say thank you for being honest . I have never meet my partner . Jaycee referred me too Philippines lawyer and stated to do the research before getting married online . She told me it wasnβt about money but doing things the right way . I appreciate the honesty and glad I waited. I am so happy with the church you register us to fit in person wedding after we meet. I think your idea of dating to wed would be amazing when dealing with dating long distance .”
“I waited 4 months to write this review. The only reason I am giving them a 4 is that the attestation took almost three for attestation. But I had to hire a barrister in the UE and this was caused by going through a company here. I would suggest going through courts and webwed. Make sure the company is registered. We did not go through the state of Utah . We worked with webwed and got everything done through New York. But besides communication. This company was excellent - if it was not for jc being a lawyer and working with my lawyer. I dont think we could have did this alone. But I would not use third party marriage company in UE.”
“I canβt this worked. We chose the No ceremony and so glad we did not use the state of utah . I was recommend by consulate and did everything in 24 hours. I had no problems in Italy . I appreciate the after hours communication. It made it easier because jaci is an lawyer and work with my now wife attorney to overnight everything. I canβt believe this ! worth every penny”
“JC, I wanted to thank you . This hasnβt been an easy process with immigration. Dealing with d. To get the legalization when everything has closed down has been time consuming. I really didnβt have hope . However , jc goes to her dc office time to me at the embassy- just to let hear first hand of the process . My onky issues is they donβt have true 24/6 consumer service . You can early get them between 3am and 4am in the morning.”
“After seeing positive blogs and seeing this is a legitimate business, my bride and I chose to give it a try. I am in Canada and my wife is in the Philippines.
Spending $2000 USD for the international wedding, Apostille, the Legalization for Canada, name change assistance and international shipping, I was hoping for better service.
Website seems to only be used to advertise and pay for the service. My personal info is still wrong on the site. We had almost no contact other than some form emails giving directions. Directions for applying for licence in Utah was out of date an they requested a date and time based on where the officiant was located. We were told Utah. That is my time zone. Not hearing anything for a week, I emailed and was told the wanted the time zone for EST. So I made the correction. As I sent my request for GMT, I would have thought they would have reached out.
Corrections to ccurrent address had to be made with Utah, which I made and paid for. Errors due to following instructions given.
Customer service was short and curt on email.
Finally received the Apostille in Philippines and still waiting for the legalization to arrive 9 weeks after the wedding.
We were told to expect contact before things were mailed out to us and emails regarding name change advice. Nothing as of yet.
No contact from the company unless I send messages first. At one point, the customer service even told me they had no idea what serviices I had paid for and to just wait. "The owner of the company is a lawyer and knows what she is doing"
I have no doubts she does and is quite capable. It is the customer service person I have had to deal with which has been flop.
Having to deal with pretty much everything ourselves and struggling to get all the forms and reports done and filed.
Do not expect advice or much co-operation. I have honestly had nothing but promises. Even the officiant was 15 minutes late to the wedding with three groups on people on screen looking at each other, talking and hoping we weren't just being scammed.
Overall, a VERY poor service and I feel very let down.
Utah Courthouse officials were amazing over email and phone as I worked through the corrections I had to make.”
Barry,
First, we appreciate your review. Unfortunately, based on legality there are certain things that we cant do. It's important to read all instructions. It's the court's job to assist what you paid the application fee for. Per procedures, they are the only ones who can make changes. Next, we don't get involved in the immigration system or travel nor can we legally answer those questions. The government approves the legalization process and time frame. We get a lot of USA men marrying a foreigner. However, there are domestic policies and procedures that have to be followed. I am not sure what has changed since your previous reviews. However, I job is not to tell you what you want her. But, be honest about the process from day one and adhere to policy procedures that we have. However, we value your feedback and will strive for a better experience. Any further questions please email or call during business hours. We are happy to help.
See Below
-------- Original Message --------
Subject: Event#1202
Date: 2022-06-26 9:20 pm
From: Barry Hollender
To: info@webwedmobile.com
Good Evening.
I sent an email last week confirming reception of the Apostille by my wife in the Philippines. I also got a message from FedEx saying it was delivered.
We were inquiring about advice for the next steps to registering marriage in the Philippines. Everything my wife has read indicated that I need to be there with her in person for the registration.
If someone has a chance, could we be provided with some advice on our next steps?
Thank you in advance for your time and effort.
Barry Hollender
-------- Original Message --------
Subject: Event #1202
Date: 2022-06-16 10:44 pm
From: Barry Hollender
To: info@webwedmobile.com
Good evening.
I would like to thank you and advise you that ANALYN has received her Apostille in the Philippines.
She is very happy.
I am now asking for advice. What will be the next steps for Ana to register the marriage there as we are in different countries?
Also requesting advice on when to work on having her name changed.
She is very eager. The name change was also part of our purchase, so just curious.
Thank you in advance for your efforts and patience with us. Looking forward to hearing from you.
Barry
“I am so glad - I went through webwed . I was told that the Phillipines would not accept online marriage especially utah . I was going through a company that was not in utah . My attorney told me itβs not legal . Then I went back to webwed to learn about their other states . I was married through a state not online . There wasnβt an ceremony required . Then I had ceremony in Philippines by mayor . Webwed stream
It for 1.00. Not even 45 days later visa approved not considered married online . JC is an genius”
“Thank you so much to all at webwed from me and my new husband. It was an absolute pleasure to use your service and you were there in our time of need. JC is so sweet and made it so special. Any questions we had were answered swiftly. We are forever grateful and we wish all of you all the best, and all the luck in the world all the way from Ireland.
I highly recommend webwed to anyone curious about doing it.”
“I thought it was a joke . But webwed Texas location did free wedding to honor military . Most people donβt know what we go through in military or pay.”
“WebWed, this was a breeze. I flew to the Philippian ( webwed help me get a discount through scott flight and insurance). We got there and got married. Then I follow the exact instructions for PSA. Everything worked out smoothly. I will say I wish they had better communication. due to the time difference.”
