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Wetrooms Online Ltd Reviews

4.9 Rating 537 Reviews
97 %
of reviewers recommend Wetrooms Online Ltd
Company Reviews Product Reviews
1
 Questions Metrics Info
4.9
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wetrooms Online Ltd Reviews

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.


With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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T Beall
Verified Reviewer
“Prompt delivery which was split but customer service very helpful in keeping me informed. Will definitely use again”
Helpful Report
Posted 2 years ago
R Leversuch
Verified Reviewer
“We have ordered now on separate occasions from wetrooms and had an excellent service. The concept I think is excellent and a great alternative to tiling in both bathrooms and kitchens, we will continue to promote this product and continue to work with them. Robert of Morgan Ritchie”
Helpful Report
Posted 2 years ago
D Macleod
Verified Reviewer
“Excellent service, prompt delivery and follow up call to ensure everything was ok with the order. Will certainly use again”
Helpful Report
Posted 2 years ago
A Cole
Verified Reviewer
“Very helpful giving advice. Not installed yet, but loads of instructions to follow”
Helpful Report
Posted 2 years ago
G
Verified Reviewer
“Decent online experience. Delivered promptly. Packaged well. What?s not to like?”
Helpful Report
Posted 2 years ago
K
Verified Reviewer
“Great service, delivery when expected and the pallet of materials were put on my drive. Thank you - I would definitely use wetroom-online again and advise family and friends to use this company.”
Helpful Report
Posted 2 years ago
S
Verified Reviewer
“Ordered a wet room former. Easy to order online, very competitive price, instant acknowledgement and kept up to date with prompt delivery. Really helpful delivery driver. Can't fault them at all”
Helpful Report
Posted 2 years ago
K
Verified Reviewer
“Super fast delivery ordered at lunchtime and shower tray arrived next day. Had a bit of a panic as we were let down by another plumbing supply company. Highly recommend - the tray is now fitted and looks excellent ready for the tiles. Thanks to Nick and the team.”
Helpful Report
Posted 2 years ago
V G
Verified Reviewer
“Great delivery of items. Simple and straightforward process with plenty of communication relating to delivery.”
Helpful Report
Posted 2 years ago
B Construction Ltd Fry
Verified Reviewer
“Good price and arrived on time”
Helpful Report
Posted 2 years ago
M D
Verified Reviewer
“Excellent price point, service & delivery. Used a couple of times now & always spot on.”
Helpful Report
Posted 2 years ago
J
Verified Reviewer
“great advice , rapid delivery”
Helpful Report
Posted 2 years ago
H Mum
Verified Reviewer
“Excellent company to deal with. I needed some advice about the item I wanted to buy and they got back to me straight away. After I'd placed my order I received a phone call letting me know that it had been dispatched and roughly when to expect it. It arrived a day late but I think that was the fault of the delivery company who should have notified me with an exact date, but it was actually more convenient for me so all was well and the delivery driver was pleasant and very helpful. I haven't unpacked my shower screen yet because I haven't got time to fit it but the packaging is sound so I don't anticipate any problems with it. Thank you”
Helpful Report
Posted 2 years ago
Mr R Jackson
Verified Reviewer
“Would have been 5 stars but for the missing screws, instructions says use screws included, had to go out for stainless steel screws half way through the job unfortunately”
Helpful Report
Posted 2 years ago
J G
Verified Reviewer
“A clear website, good communication from the sales team and prompt delivery.”
Helpful Report
Posted 2 years ago
D Mitchell
Verified Reviewer
“Extremely fast shipping, product exactly as described. Thank you!”
Helpful Report
Posted 2 years ago
R Humphries
Verified Reviewer
“My order was dispatched for next day delivery and received at exactly at the time specified. Despite the order having to to come from two sources both parts arrived as promised and I was kept updated by phone as necessary. An exemplary service, thank you.”
Helpful Report
Posted 2 years ago
A Riddet
Verified Reviewer
“Great product that makes constructing wet room so much easier. Rapid delivery and great communication.”
Helpful Report
Posted 2 years ago
V Roberts
Verified Reviewer
“I will happily come to you for our next wet room requirement. While we have not yet completed the instalation I am happy with the goods recieved and the advice on your website. the only problem we had was with the delivery company who only delivered the first of 2 parcels, and we had to chase the second one which arived the next day.”
Helpful Report
Posted 2 years ago
Dr P Dunn
Verified Reviewer
“I am very pleased with the shower screens. They are good quality, they fit well, and were delivered within 48 hours of me ordering them. The staff member I spoke to at Wetrooms Online was very helpful. Before phoning I had tried to use the web chat facility and that did not work. I received no response to my question, which is why I phoned them and they were then very helpful.”
Helpful Report
Posted 2 years ago
Wetrooms Online Ltd is rated 4.9 based on 537 reviews
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