Wetrooms Online Ltd Reviews

Name: Wetrooms Online Ltd
Address: Unit 10, Old Hall Road, Bromborough, Wirral
Rating: 4.86

4.9 Rating 537 Reviews

97 %

of reviewers recommend Wetrooms Online Ltd

4.9

Based on 537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.

With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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Wetrooms Online Ltd 5 star review on 22nd October 2023

G Gibson

Wetrooms Online Ltd 5 star review on 28th March 2023

B Kirby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service arrived well before the date of arrival”

Helpful Report

Posted 11 months ago

Dear Asma, Thank you for taking the time leave a review of Wetrooms Online. Its great to know that your order arrived quickly. Kind regards Mat Whiteley Wetrooms Online.

Posted 11 months ago

“Very good prompt service”

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Posted 11 months ago

Dear Philip, Thanks for reviewing Wetrooms Online. Its great to know that your order was promptly delivered. Kind regards Mat Whiteley Wetrooms Online.

Posted 11 months ago

“Excellent communication, wry quick delivery and the item was exactly as described.”

Helpful Report

Posted 1 year ago

Hello Janet, Thank you for your review of Wetrooms Online. I'm pleased to learn that we kept you updated about your order and delivery was quick. Kind regards Mat Whiteley Wetrooms Online.

Posted 11 months ago

“Excellent service Nd rapid delivery. Web site very consise, no messing.”

Helpful Report

Posted 1 year ago

Hi Jake, Thank you for leaving a review of Wetrooms Online, we appreciate it. We are pleased to hear that you received your order quickly and found ordering easy. Kind regards Mat Whiteley Wetrooms Online.

Posted 11 months ago

“Fast service and great customer care”

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Posted 1 year ago

Thank you, Howard, for your 5-star rating of Wetrooms Online Ltd! We are so pleased to hear you enjoyed our fast service and great customer care. Kind regards, Mat Wetrooms Online

Posted 1 year ago

“Wetrooms Online were great to deal with. From an initial telephone enquiry with Cliff who advised me what I needed for my project, the stuff was delivered the next day. There was an issue with a damaged item but this was replaced with no fuss. Absolute fantastic service.”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your 5 star rating - we appreciate it! We are so glad to hear that Wetrooms Online were great to deal with for your project. and that your initial telephone enquiry was answered with helpful advice from Cliff. Its good to know your order was delivered the next day and that the damaged item was promptly replaced. Kind regards, Mat Wetrooms Online

Posted 1 year ago

“Very prompt delivery at a good price”

Helpful Report

Posted 1 year ago

Hi Melvin, Thank you for the 5 star rating! We are so pleased that you were happy with our quick delivery and price. We strive to ensure customer satisfaction and we are glad that we could meet your expectations. Kind regards, Mat Wetrooms Online

Posted 1 year ago

“This is a fantastic company. Great price and excellent delivery service.”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you so much for your 5 star rating of Wetrooms Online. We're so pleased to hear that you think this is a fantastic company with great prices and an excellent delivery service. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“great service from both Cliff & the other chap whose name I forget (maybe Josh)very helpful”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you so much for your 5 star rating. It's great to hear that you had a good experience with Cliff and Josh. We really appreciate your kind words about our great service. Thank you! Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Pleased to find item I wanted and it was delivered as promised”

Helpful Report

Posted 1 year ago

Thanks Chris for your 5-star rating of Wetrooms Online Ltd. We are pleased to hear that you found the item you wanted and it was delivered as promised. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“First class service very impressed”

Helpful Report

Posted 1 year ago

Hi James, We really appreciate your kind words and are thrilled to hear that you've had a great experience with our service. We strive to provide all our customers with first class service and we're delighted that you've been so impressed. Thank you once again for your review! Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“As always Josh at Wetrooms came to my rescue. This is the third shower tray I have bought from them as I was so pleased with the first two. The whole process was quick and effecient. It arrived as requested before 1pm. Great service.”

Helpful Report

Posted 1 year ago

Hi Camilla, Thank you for your 5 star rating of Wetrooms Online Ltd! We're delighted to hear that you have bought 3 shower trays from us and that the whole process was quick and efficient. It's wonderful to hear that Josh was able to help you out with everything, and that your order arrived before 1pm! We truly appreciate your custom and hope to serve you again soon. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“I've used wetrooms online a number of times now and service is excellent. Dealt with Jish a few times and been a great help. Wetroom tray and accessories delivered next day which is rare nowadays so will use them again for my next wetroom . Ian Watertight bathrooms”

Helpful Report

Posted 1 year ago

Hi Ian, Thankyou for your 5 star rating of Wetrooms Online Ltd! We really appreciate your feedback, and it's great to hear that you've had such a positive experience using our services. We're glad that you find our quick delivery of wet room trays and accessories so convenient, and that you plan to use us again for your next wet room project. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Used this company for years and the products they sell are second to none! The wet room system works every time. I have no complaints from my customers.”

Helpful Report

Posted 1 year ago

Hi Jacquie, Thank you for your 5 star rating of Wetrooms Online Ltd! We really appreciate your support and It means a lot to us to hear that our products are 'second to none'. Thank you for your repeat custom, we hope to be of service to you in the near future. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Very pleased with the service, item was sent promptly, correspondence was excellent, friendly staff and a fast turnaround…..I’ll be ordering again Thank you”

Helpful Report

Posted 1 year ago

Hi Maki, We really appreciate your kind words and your 5-star rating. We value your feedback and your loyalty. We look forward to serving you again. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Quality products and customer service fantastic 👍”

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Posted 1 year ago

Hi Guy, Thank you so much for your 5 star rating of Wetrooms Online Ltd! We are so pleased to hear that you are satisfied with our quality products and customer service! Would love to see photos of the finished wet room! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Good product and fast delivery ⭐️⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Thank you so much Andrzej for your 5 star rating of Wetrooms Online Ltd! We're so glad that you had a good experience with our product and fast delivery. It's wonderful to hear such positive feedback from our customers! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Fantastic service from Cliff Howard in the office to assist with my queries and with the order. The delivery was extremely prompt and all products were received in great condition. Would recommend the company to any of my construction colleagues and will use in the future.”

Helpful Report

Posted 1 year ago

Hi Gary, We really appreciate your 5 star rating for Wetrooms Online Ltd. We are so glad to hear that you had a great experience with our service and Cliff. We will always strive to offer the best service, products and delivery for all our customers. It is really wonderful to hear that you would recommend us to your construction colleagues and that you will use us again in the future. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Cliff was very helpful and resourceful, he knew his product inside out. Great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Wetrooms Online Ltd. We are thrilled to know that Cliff was very helpful and knew our product inside out! It's good to hear we provided great service to you. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Great delivery time, thanks”

Helpful Report

Posted 1 year ago

Hi Jose, Thank you so much for your 5 star rating and the kind words about our delivery time! We are happy you were pleased with your experience. We appreciate your feedback! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

Wetrooms Online Ltd is rated 4.9 based on 537 reviews