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Wetrooms Online Ltd Reviews

4.9 Rating 537 Reviews
97 %
of reviewers recommend Wetrooms Online Ltd
Company Reviews Product Reviews
1
 Questions Metrics Info
4.9
Based on 537 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wetrooms Online Ltd Reviews

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.


With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Gentry
Verified Buyer
“Customer Service great, products great. £10 carriage for a tiny parcel, that I would expect to pay £5 for, not so great!”
Helpful Report
Posted 5 months ago
O Kurdie
Verified Buyer
“Price was very competitive. Super quick delivery and was given a courtesy call regarding the trade account.”
Helpful Report
Posted 5 months ago
L Lee
Verified Buyer
“Product as described. Quick delivery”
Helpful Report
Posted 5 months ago
J Fantaay
Verified Buyer
“Cliff has been great support, in my purchases at Wetrooms online.”
Helpful Report
Posted 5 months ago
V Cox
Verified Buyer
“I was recommended to go and have a look at Wetrooms online and i ordered a wetroom shower tray from them and because I ordered before the cut off time for it to be picked and despatched on the same day, I received an email to say thank you, a short while later to say your order has been picked and will be dispatched tonight, the next afternoon I received a phone call a very pleasant lady from Wetrooms called Janet, again thanked me for my order, and said it was picked up last night and is with the courier and will be with me tomorrow, she told me who the courier was and they will contact me, getting the phone call was lovely as it made me feel as though they very much did appreciate the custom, finding and ordering the tray i wanted was easy, the tray arrived as promised, well packaged the product looks good quality and designed well, would I recommend Wetrooms online yes I would with no hesitation at all.”
Helpful Report
Posted 5 months ago
A Bowen
Verified Buyer
“Really easy to install and good value for money. Cliff is always really helpful”
Helpful Report
Posted 5 months ago
P Bates
Verified Buyer
“The service was very good,but I would have preferred to buy the parts required rather than the whole unit.”
Helpful Report
Posted 5 months ago
B Meech
Verified Buyer
“prompt delivery with great customer follow up!”
Helpful Report
Posted 6 months ago
S Tiplea
Verified Buyer
“the best customer service I have experienced in a while! very helpful, prompt and polite, I wrote an email regarding a spare part I needed with little hope to get it resolved, I have immediately received an answer with professional advice and by next day I have received it!”
Helpful Report
Posted 6 months ago
D Fallen
Verified Buyer
“Great service - items arrived on time and well packed”
Helpful Report
Posted 6 months ago
S MALLORY
Verified Buyer
“Super helpful and fast delivery 10 out of 10 from us”
Helpful Report
Posted 6 months ago
S Keith
Verified Buyer
“Always great service.”
Helpful Report
Posted 6 months ago
C Jones
Verified Buyer
“Excellent service and speedy delivery”
Helpful Report
Posted 7 months ago
S Eyres
Verified Buyer
“Excellent support and quick response to queries, would use them again and in preference to other suppliers.”
Helpful Report
Posted 7 months ago
D Anderson
Verified Buyer
“Fast delivery, item as described and fitted perfectly.”
Helpful Report
Posted 7 months ago
J Jackson
Verified Buyer
“Great service. Gave me a courtesy call to confirm the order and delivery. The item was delivered the next day.”
Helpful Report
Posted 7 months ago
N Soheili
Verified Buyer
“Amazing customer service and a massive thank you to Josh for all his help and assistance. I have become a customer for life as the pre-sales and post-sales service is second to none. Thank you . If there were more stars, I would give it!”
Helpful Report
Posted 7 months ago
L Bowman
Unverified Reviewer
“I have been dealing with a man called Josh and he's been brilliant, really, really helpful and knowledgeable. He has also helped with a return - no issues, just fab Thankyou so much Lisa”
Helpful Report
Posted 7 months ago
J Pratt
Verified Buyer
“I spoke to wetrooms Online for advice before ordering, very helpful they were too. Placed the order and 48 hours later it turned up. Packages with lots of labels saying call them if we needed specialist instructions. so far 10 of 10. highly reccomend.”
Helpful Report
Posted 7 months ago
P Malham
Verified Buyer
“prompt and efficient service”
Helpful Report
Posted 7 months ago
Wetrooms Online Ltd is rated 4.9 based on 537 reviews
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