Wetrooms Online Ltd Reviews

Name: Wetrooms Online Ltd
Address: Unit 10, Old Hall Road, Bromborough, Wirral
Rating: 4.86

4.9 Rating 537 Reviews

97 %

of reviewers recommend Wetrooms Online Ltd

4.9

Based on 537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.

With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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Wetrooms Online Ltd 5 star review on 22nd October 2023

G Gibson

Wetrooms Online Ltd 5 star review on 28th March 2023

B Kirby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent website. Good prices. Great communication and delivery. Quality of product is as described. Really nice gear. Thank you”

Helpful Report

Posted 3 years ago

“Very happy with the shower floor former, delivered in a timely manner after very helpful assistance by the sales person.”

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Posted 3 years ago

“The item I was after wasn?t in stock, I emailed josh and he emailed me back once it was in stock, delivered 2 days later, great service”

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Posted 3 years ago

“So helpful. Phone conversation with Ryan. Sorted out what I needed.. Fast delivery. 10/10.”

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Posted 3 years ago

“Great selection of products, easy to use online service, many goods in stock, very promptly distributed.”

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Posted 3 years ago

“Annoyingly like many suppliers at the moment, show items in stock you then checkout and pay your then told a couple of days later that the items out of stock and will take 3 weeks to arrive. Hard work.”

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Posted 3 years ago

16 Mar 2021 Hi Russell, Thank you for your review, once again we apologise that the item you ordered was out of stock. Like many suppliers we are finding that stock levels are extremely fluid in the current circumstances, however we do endeavour to keep stock levels updated. Our customer services team did speak to you regarding the stock issue and you indicated that you were happy to wait. On the 9th March, we further updated you and have today (16th March) tried to contact you to inform you that the order will be shipped today. If you have any questions or concern, please do not hesitate to contact us Yours Sincerely, Tom Wetrooms Online

Posted 1 year ago

“Ordering was easy and it turned up before the date”

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Posted 3 years ago

“Delivery very quick , just fitted it today no problems”

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Posted 3 years ago

“Excellent service and quality products plus next day delivery. Highly recommended”

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Posted 3 years ago

“Great company to deal with always very efficient with deliveries and very reasonably priced.”

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Posted 3 years ago

“Good service and excellent advice.”

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Posted 3 years ago

“Great company and very good communication. Wide choice of products, just what I needed. I encountered a little problem out of their control but Josh went over and beyond to sort this for me. I was impressed by this customer service. They are always available on the other end of the line with help and support. Thank you very much and would highly recommend.”

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Posted 3 years ago

“great friendly service and advice. Would happily udsre again. Well Done Josh. Thanks for your help.”

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Posted 3 years ago

“Needed a superior quality slim preformed shower base. I ordered 2 and came within a couple of days, very pleased with the quality and the service provided. Would recommend for sure.”

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Posted 3 years ago

“Items delivered quickly. Communication good. Great service. Would definitely use again.”

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Posted 3 years ago

“Excellent service, material delivered promptly. Everything was in good condition with good instructions. Will definitely recommend to others.”

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Posted 3 years ago

“Great service. Delivery on time thank you”

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Posted 3 years ago

“Good price, great product and speedy delivery, I have used many times and always great service, would definitely recommend.”

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Posted 3 years ago

“Arrived on time and good quality”

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Posted 3 years ago

“Josh was super helpful and the service was excellent with next day delivery. Would definitely use them again”

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Posted 3 years ago

Wetrooms Online Ltd is rated 4.9 based on 537 reviews