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Whittingtons Reviews

4.6 Rating 348 Reviews
88 %
of reviewers recommend Whittingtons
4.6
Based on 348 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Whittingtons Reviews
Whittingtons 5 star review on 18th October 2024
Suzanne Smith
Whittingtons 5 star review on 18th October 2024
Suzanne Smith
Whittingtons 5 star review on 11th September 2024
Maria Clayton
Whittingtons 5 star review on 30th August 2024
Maria Nash
Whittingtons 5 star review on 5th August 2024
Annette Read
Whittingtons 5 star review on 11th February 2024
Wendy Sharp
Whittingtons 5 star review on 22nd October 2023
Anonymous
14
Anonymous
Anonymous  // 01/01/2019
I am very pleased with my order items. I had to contact Whittingtons due to my order still not arriving after two weeks, they quickly sent my order out again on next day delivery with a few extra items that I had not ordered. Excellent service, shame about Evri not delivering my original order.
Helpful Report
Posted 11 months ago
Pretty disgusted really. I placed an order in December to arrive for new year. I knew i was cutting it fine so i called them first, ordered only what was in stock and they said they could do it. They neglected to mention that the warehouse was closed down from 21st Dec to 2nd Jan, so no orders were ever going to be processed during that time. They were never going to arrive on time right from that call. All that stress for a few quid. Ive ordered from somewhere else now, £9.90 express overnight delivery and they’ll still be late, what a mess.
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Posted 1 year ago
Easy website, excellent quality product and a very competitive price. Will definitely use again.
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Posted 1 year ago
Excellent delivery service. But the cones were just fantastic. Beautiful sized, well wired and excellent value for money. I had been looking for decent sized cones and wired everywhere but unable to find them. Perfect in every way.
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Posted 1 year ago
Fantastic service as always
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Posted 1 year ago
Very good company and easy to order from ,swift delivery wonderful range of products
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Posted 1 year ago
Excellent product but very slow delivery - would unfortunately put me off ordering again
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Posted 1 year ago
I’ve always used your products but was disappointed 5 of the wreath rings are broken on joints . 2 fixable with wire. I don’t think this is a you issue more a packaging issue so sorry to drop you a star . Otherwise great products and fast informed delivery
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Posted 1 year ago
Item received, the white cherry blossom artificial flowers that I ordered ate beautiful. I will certainly be using only this company again for my goods
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Posted 1 year ago
Still waiting on order from 28th November
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Posted 1 year ago
Excellent service and delivery, will shop again
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Posted 1 year ago
I am still waiting to receive my purchase. I have paid. I have chased up the order! Still nothing. I am unlikely to use the online service again
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Posted 1 year ago
Website easy to follow& order arrived on time
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Posted 1 year ago
Everything is good
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Posted 1 year ago
Excellent service, great products
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Posted 1 year ago
The shop and staff are excellent. However, the provision available for ordering online needs updating. The whole process of ordering, paying, waiting for confirmation, waiting for tracking information and delivery information was difficult, slow and definitely not user friendly. Thankfully my online order did arrive, just three weeks later than expected and without any paperwork for the shop staff. Phew!
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Posted 1 year ago
Fantastic company, quick delivery thanks
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Posted 1 year ago
Flimsy box so small damage to contents
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Posted 1 year ago
Like all companies Whittingtons have some stuff that is expensive and some that is quite a reasonable price. Luckily what we wanted was a dood price and came when advertised and well protected. We are very happy.
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Posted 1 year ago
Definitely worthy of 5 stars. Great prices and prompt delivery, even in the busy rush up to Christmas. Happy to recommend your on line service, with thanks.
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Posted 1 year ago
Whittingtons is rated 4.6 based on 348 reviews