Whittingtons Reviews

Name: Whittingtons
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 349 Reviews

88 %

of reviewers recommend Whittingtons

4.6

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Whittingtons 5 star review on 18th October 2024

Anonymous // 01/01/2019

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“A great Service, speedy delivery overral great!!”

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Posted 1 year ago

“Easy ordering and quick delivery. Product is exactly what I wanted. Will order again.”

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Posted 1 year ago

“Sadly my parcel went to the wrong address , which was a bit stressful trying to find it , and didn’t , However i then received a replacement 3days later , wrapped and safe .”

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Posted 1 year ago

“Extremely pleased with the Lily vases, they arrived quickly, and were packaged securely.”

Whittingtons 5 star review on 23rd July 2023

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Posted 1 year ago

“Great planters, well packaged and good delivery lead time. Thanks”

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Posted 1 year ago

“My first order the delivery driver told me he could take it back straight away before handing over the vases as it sounded like they were all smashed, so I agreed. I then arranged for a replacement delivery and still one of the cases was broken! Not great service really..”

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Posted 1 year ago

“I had to return the products I purchased, the rep I spoke with was very courteous and helpful. Thank you for your helpful service.”

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Posted 1 year ago

“The product was value for money. Quick service. Only issue delivery - stated it was delivered to a neighbour on Thursday, but no door number was given. Checked with neighbours, no luck. Parcel on doorstep Sunday afternoon - strange.”

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Posted 1 year ago

“Fast delivery. Good where exactly what we needed and were lovely.”

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Posted 1 year ago

“Quick delivery, items as described.”

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Posted 1 year ago

“It is the first time I have ordered from Whittingtons and I am very pleased with my purchase, really good value and impressed with the packaging, and with the quick delivery. Excellent.”

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Posted 1 year ago

“Good quality bench and scatter cushions were received very quickly.”

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Posted 1 year ago

“Nice quality planters ,quick delivery”

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Posted 1 year ago

“Free click and collect at rothley advertised on website not available at checkout. Had to pay for c&c to notts then ring in. So cost £2 not expecting. Girl on phone super helpful super polite. Collection at rothley not good, barrier entry. Cannot see screen in bright daylight didn't realise you have to select the place you're going so wasted 5 mins. Finally through not obvious where to go. Got there in the end to front door then a sign to say go to side door!”

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Posted 1 year ago

“I couldn’t ask for better service. So happy with everything I have ordered and staff are very very helpful when you need it”

Whittingtons 5 star review on 27th June 2023

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Posted 1 year ago

“Your website was reasonably easy to navigate though I had a problem with pot tape. I would have expected to find green and clear but could only find black. Apart from that, I got what I needed. The order was well packaged and delivered promptly. I would use your company again.”

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Posted 1 year ago

“not satisfactory. the acrylic boxes I had ordered for use to hold flowers on a grave turned out to have holes in them so were not watertight,”

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Posted 1 year ago

“It was only a small order as I ran out of a certain thing from a recent visit but I found the ordering system easy and delivery arrived on time”

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Posted 1 year ago

“please send me an invoice”

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Posted 1 year ago

“Pretty quick delivery, well packaged. Good price. Happy with the purchase. Wasn’t sure if the sale had gone through as there was an issue with my card and I missed the confirmation in my spam. Customer service were very helpful. Thank you.”

Whittingtons 5 star review on 7th June 2023

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Posted 1 year ago

Whittingtons is rated 4.6 based on 349 reviews