Whittingtons Reviews

Name: Whittingtons
Address: Rowena Park, Loughborough Road, Leicester, Leicestershire
Rating: 4.56

4.6 Rating 349 Reviews

88 %

of reviewers recommend Whittingtons

4.6

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Whittingtons 5 star review on 18th October 2024

Anonymous // 01/01/2019

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“Pretty quick delivery, well packaged. Good price. Happy with the purchase. Wasn’t sure if the sale had gone through as there was an issue with my card and I missed the confirmation in my spam. Customer service were very helpful. Thank you.”

Whittingtons 5 star review on 7th June 2023

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Posted 1 year ago

“Arrived quickly and was well packaged.”

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Posted 1 year ago

“Thank you for your swift delivery of my order. The spray roses are really pretty and my daughter loves them.”

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Posted 1 year ago

“Your service was extremely efficient! Your customer service team was very helpful!”

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Posted 1 year ago

“Both hanging baskets arrived in a rather sorry state. Both have many broken pieces of ratten. Decided they would be ok for this summer only to find that one of them has had the chains put on incorrectly & it's totally lop sided.”

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Posted 1 year ago

“Really great flower garlands. Good quality and look fabulous.”

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Posted 1 year ago

“Beautiful foam flowers, gorgeous Coral colour. Fast delivery and service, highly recommended. Used for pew ends”

Whittingtons 5 star review on 29th May 2023

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Posted 1 year ago

“My order for silk flowers arrived promptly and the flowers are of a high quality. Very pleased.”

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Posted 1 year ago

“Excellent service and exactly how described. Would highly recommend. Many Thanks”

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Posted 1 year ago

“Exactly as described and we're delivered promptly.”

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Posted 1 year ago

“Delivery was good, prices good. Spanish style baskets look great.”

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Posted 1 year ago

“I love the variety of items this store has, but the last time I purchased something I was told one price them was told it was another price after adding VAT. This ended up costing more than the item pre-discount! It didn’t make sense that hidden VAT was charged in addition to whatever was on the price tag. Pricing should be transparent. There should be a sign in store to say all items will be subject to the 20% in addition to what you see on the price tags. Also, in this day and age, refunds should be given within 7 days of purchase if seals or packaging has not been opened and it is in a resaleable condition. Sometimes when organising events you over order but do not need the excess. Then you are left stuck with it and unable to recoup the lost payment. Kindly, reconsider your returns policy as I am trying very hard to support local and small businesses rather than just going to Amazon or the other larger companies. It is things like this that will lose a company’s business.”

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Posted 1 year ago

“Hi. I am not happy because one of the jars on my delivery was broken. I have sent photos to the customer service department, but so far have not even received an acknowledgment of my email. Very poor. Regards. Julia Davey. (Purchase of two small glass Milano jars).”

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Posted 1 year ago

“Product exactly as advertised and delivered on day stated”

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Posted 1 year ago

“Excellent , efficient service. Always happy with Whittingtons .”

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Posted 1 year ago

“Very helpful customer service sorted out a mistake on the delivery address very quickly. The delivery took slightly longer than I expected I thought standard delivery was 4 to 5 days but that was when it left the depo to go to the carrier. The products are good exactly as ordered.”

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Posted 1 year ago

“Easy to order and quick delivery with up to date delivery information. Pleased with purchase too, thank you Whittingtons 🙂”

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Posted 1 year ago

“Good quality, inexpensive and good delivery time. Would definitely use again.”

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Posted 1 year ago

“Perfect plant pots , size was spot on , great service and fast delivery”

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Posted 1 year ago

“Excellent Quality Good service”

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Posted 1 year ago

Whittingtons is rated 4.6 based on 349 reviews