“Great product but your website is misleading. I bought L which the image shown on your website says it's EU 40-41.5. But what I got is an L that is EU 42-43. Far too big for me but as I got an L I didn't read the rest of the pack so I've already worn them. Very disappointed with your misleading conduct.”
“Customer service is on point! I had minor default in one shoe of a recent purchase. They were very quick to send out a new pair and arrange for return postage of the faulty pair. Service and quick and straight to the point. I’ll be purchasing again. Thank you”
“I recently received toe splays, when I received them I noticed they were faulty. I was disappointed that I couldn't wear them. I sent an email to Hamish with a picture of the fault. Hamish immediately responded and promptly sent me a new pair. Thank you Hamish.”
“Unhappy with the customer service. It took over a week to hear back from them regarding my request for a refund. This company also do not stock a Size 6 as it is a "low seller" and will also expect you to pay for return postage. Do not buy if you are smaller than a 7. Shoes are too expensive for them not to provide the right size or at least return postage. I also left a previous review which was altered before it was published to include "I love these shoes" at the start, which I did not write. I will never purchase from this company again.”
“I’ve purchase a number of times from this seller and every time the process is fast and the products are good quality! Even returning for a size change was easy and hassle free. Highly recommend!”
“I returned these shoes two weeks ago have not heard anything back. No confirmation at all. Cost me $12 to return these shoes to Sydney while I was looking for was an exchange. This is pretty hopeless service and to be honest I will not purchase from zero shoes again.”
