Zamels Jewellery Reviews

Name: Zamels Jewellery
Address: 36-38 Henley Beach Road, Mile End, Adelaide, South Australia
Rating: 3.57

3.6 Rating 137 Reviews

57 %

of reviewers recommend Zamels Jewellery

3.6

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0882284546

Email:

zamels.ecommerce@tjgpl.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch is laggy not usefull for a smart watch. No sound , you cannot answer phone calls only allows you to hang up. This is a waste of money . Zamels store refused for refund or exchange . Im now needing to furthur dispute the issue.”

Helpful Report

Posted 11 months ago

“The ring is lovely however it took 3 weeks for it to arrive.”

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Posted 11 months ago

“Product was of the quality expected, delivery time good for the time of year The bombarding of my email address after purchase, is over the top & not appreciated.”

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Posted 11 months ago

“Buying online was easy and postage was fast. The Item bought appeared to be much larger than the actual size (pendant) received. Unfortunately, item was returned and still waiting for the refund.”

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Posted 11 months ago

“The earrings were received quickly and look very pretty, but unfortunately the earrings don't stay in my wife's ears! There is only a small bar (I don't know the correct name) that pushes through the earlobe and there is no retention for it, so it slides out again almost immediately. Almost lost one after the first 10 minutes. Note that I have not yet tried to contact Zamels about this yet, so they might sort this out quickly.”

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Posted 11 months ago

“My earrings were tarnished and poor quality. Quite a disappointing Xmas Gift that I picked. My husband was upset ...it was opened infront of everyone. I prefer to go to a jewellery shop and see the product before purchase. This just proves that buying online can be disappointing.”

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Posted 11 months ago

“It looked good, very big in size though”

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Posted 11 months ago

“Love the jewellery, was exactly what I wanted”

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Posted 11 months ago

“Service is terrible. My online order took 6 weeks to arrive after it had sat in the store to be posted the WHOLE time- staff member confirmed. I also got a tracking number which never moved from the store. I had to make multiple calls to head office to chase the order up and make xmas cut off for delivery, which in the end I received the last day!!! Absolutely useless. Will never buy from them again. Lazy, disorganised and had my money for the 4 items I paid for and didnt care!! Never again. Shop with someone else!!!!!!”

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Posted 11 months ago

“easy to deal with online and in person.”

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Posted 11 months ago

“I was not happy that I ordered items on line, and after 3 weeks had to send a email to check on when I would receive my items, only to be told that 1 of the items was unavailable.”

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Posted 11 months ago

“Very disappointed the online order I received was totally wrong and by the time I received my correct order my mother had already had her 80th birthday so I did not have her gift in time for her birthday!”

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Posted 11 months ago

“Delivered Super Quickly. Thankyou.”

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Posted 11 months ago

“I was very disappointed about the state of the jewellery I ordered. I don’t think it was even checked before it was sent to me. I emailed about it and I was told I have to take the item into the store to get it cleaned. I ordered it online for the convenience and now it’s a big inconvenience. Very poor service.”

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Posted 1 year ago

“Fast delivery, stunning necklace”

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Posted 1 year ago

“Order took 3 weeks. 6 items came in one bag instead of 6 bags. 3 necklaces came with pendant only and no chain as shown on the website. Customer service was rude and refused to rectify this. You’ve lost a customer.”

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Posted 1 year ago

“online order was easy, delivery was fast, the items were packed beautifully in a small box and wrapped in tissue paper. and Zamels bag. the earrings were lovely too very happy with the service and delivery :) thank you !”

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Posted 1 year ago

“Beautiful anklet”

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Posted 1 year ago

“My purchase is a gift for my 12 year old granddaughter, so I hope she likes it! We will see”

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Posted 1 year ago

“Great service and jewellery. I was very happy with my earings.”

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Posted 1 year ago

Zamels Jewellery is rated 3.6 based on 137 reviews