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X-POLE Australia Reviews

4.5 Rating 86 Reviews
86 %
of reviewers recommend X-POLE Australia
X-POLE Australia 5 star review on 21st January 2024
Vittoria S
X-POLE Australia 5 star review on 11th October 2023
Cathryn D
X-POLE Australia 1 star review on 8th October 2023
Angie J
X-POLE Australia 5 star review on 24th July 2023
Michael B
X-POLE Australia 5 star review on 25th May 2023
Nga N
X-POLE Australia 5 star review on 25th May 2023
Nga N
X-POLE Australia 5 star review on 26th April 2023
Judy J
30
Anonymous
Anonymous  // 01/01/2019
I have bought from you before , I love the products and how easy everything is to set up and use .
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The lotions smell so good! And they're not thick and greasy
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Received all items in good nick. The spikey massage ball was great for my shoulder blade muscles, the rubber mat was great to lie down on when I'm working on my back and the rubber band came highly recommended by my physio for stretching exercises. All great items looking forward in purchasing more items.
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Pole was shipped in a timely manner and was very easy to install.
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Creating an account to access a free customer manual is not great ux. It's some of the most blatant data harvesting I've ever come across and left a bad taste in my mouth tbh.
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Hi Kirsty, no need to create an account to access manuals, if you email us we can send you through a copy of whatever you may need 😊x
Delivery was fast and within 4 days. Slightest scratches and kinks after putting it up which took two people but overall great experience for a first pole buy so far
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Shipping was fast, easy to set up and remove, sturdy and pretty!
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Had an issue with Startrack but X-pole themselves are amazing and kind, I love the pole so much!
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shopping was easy but you sent me 6 text messages and more than 10 emails regarding my order. completely unnecessary!! also i sent an email asking a question about the courier company and you responded with a completely irrelevant answer…
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Love the company and the staff there! Very helpful and friendly
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Helpful customer service when trying to find the appropriate shipping option
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Quick and safe delivery of products, easy to follow assembly instructions, great engineering and I feel confident and safe to dance with it 😁
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Good, very fast delivery
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Brand new to pole. The team at X-pole were super helpful in helping me choose a pole.
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So friendly and helpful!
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It was quick and easy. Little confusing about the base additions but I just got them because they were free so it didn't change anything
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Awesome customer service. My ceiling is too low so waiting for further advice from Chloe. Recommended to anyone purchasing from these guys. Thank you
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Hi Tony, Thanks for the feedback, it was my pleasure helping you Chloe
Quick service and fast delivery! What a dream
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I was confused about which extension I needed for my pole, I ended up purchasing the wrong item. I rang the number provided and immediately got through-no waiting hours on hold or choosing options and such. The girl on the phone explained the one I needed and she gave me a store credit for my purchase. She was very helpful and the issue was resolved with such ease, 10/10 service
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Great service and great product
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Hi Noeleen, It was a pleasure assisting you. Chloe
X-POLE Australia is rated 4.5 based on 86 reviews