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This is the worst delivery company ever i waited on a bed being delivered i waited a week after pickup then they delivered the bed with no headboard as they had damaged it a new headboard was picked up and 6 days later has not been delivered.
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posted 4 days ago
- Jacqueline Salina
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I'm having the same issue as everyone else - they missed the agreed delivery slot on Weds and today (Monday) the tracking hasn't been updated since Weds and still says out for delivery. Interested to know from the other people that have posted whether their parcels ever arrived? Did they end up claiming from the sender / credit card company? Has anyone tried just turning up at the depot and banging on the door?
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posted 4 months ago
- Elaine faulkner
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Waited for 3 hours for delivery tracking driver on the app.had next drop confirmation then i had a message sorry we couldn't deliver your parcel today.he never ever attempted to
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posted 5 months ago
- Anonymous
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Received email at 9am informing delivery will be this morning 09.45 - 11.45. I had to quickly rearrange my day. Delivery not arrived. Tried online chat for update, several times and couldn't get through. So the rest of my day is now going to be messed up. Online tracking hasn't shown any movement since I first looked. Bought item via B & Q ..will avoid in future.
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posted 7 months ago
- Anonymous
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but when we come to a delivery by a different courier called.
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posted 9 months ago
- TYLER
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WAS MEANT TO HAVE MY DELIVERY ON THE 21st NOVEMBER.
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posted 11 months ago
- One mad customer
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I have to take paid leave to make sure i am home during the delivery slot time, the company i bought the goods from(Wayfair) are well aware of the awful service via this company i have received so Iwont use them again, at the moment i am out of pocket by£200 as wayfair will not refund me until they have located the goods.
”
posted 1 year ago
- christine collins Devon
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Delivery did not turn up(sofa)
Tracker said delivered! Sent proof of cctv showing van driving past the house
They have refused to supply supposed photos! Of Delivery and signature directing us to supplier
Due to response can only assume its been stolen not delivered
I will in future check this company is not used when buying items
”
posted 1 year ago
- Anonymous
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Still awaiting delivery - sat for over a week doing nothing now being prepared for delivery for 6 days and no means of contacting direct worst delivery service ever
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posted 1 year ago
- Anonymous
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Still haven't received my delivery and can't get in touch with anyone in your team. You 'attempted' a delivery on Saturday, after I waited the whole day to then be sent a picture, that you've attempted the delivery to the wrong building. What a joke?! How does a delivery company like yourself survives, when there is no Customer service and incompetent drivers. WHERE IS MY ORDER?
”
posted 1 year ago
- Hristina ZHekova