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Xdp couriers Reviews
1.3
Rating
126
Reviews
7
%
of reviewers recommend
Xdp couriers
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"Order a package from eBay set up a booking date and says booked in but the goes to Exception on the app I\u2019ve been waiting since the 28th of this package as I booked it in originally I tried it for 2nd of May did the same thing"
Nick Cliff
"Dealt with company through Wayfair and is now one of the main reasons we will never order from company ever again. 3 times we had a bed redivided to us and this company refused to bring it up one flight of stairs stating we don\u2019t do that and it\u2019s a 2 man job. We had other deliveries deliver from Wayfair which brought item straight up and into property with no issues. The item when loaded onto XDP vehicle must of known it requires 2 persons to deliver so why the issues on delivery all of which have been logged as complaints to Wayfair. We had on one of the occasions abusive language used and a manner which was alarming from the delivery man. Will avoid any company that use XDP in the future unprofessional and don\u2019t want to deliver goods in damaged and to the property???? Our bed was thrown down outside the close and was damaged as driver refused to deliver saying 2 man job and he doesn\u2019t go up stairs ?"
Anonymous
"Dealt with company through Wayfair and is now one of the main reasons we will never order from company ever again. 3 times we had a bed redivided to us and this company refused to bring it up one flight of stairs stating we don\u2019t do that and it\u2019s a 2 man job. We had other deliveries deliver from Wayfair which brought item straight up and into property with no issues. The item when loaded onto XDP vehicle must of known it requires 2 persons to deliver so why the issues on delivery all of which have been logged as complaints to Wayfair. We had on one of the occasions abusive language used and a manner which was alarming from the delivery man. Will avoid any company that use XDP in the future unprofessional and don\u2019t want to deliver goods in damaged and to the property???? Our bed was thrown down outside the close and was damaged as driver refused to deliver saying 2 man job and he doesn\u2019t go up stairs ?"
Anonymous
"Dealt with company through Wayfair and is now one of the main reasons we will never order from company ever again. 3 times we had a bed redivided to us and this company refused to bring it up one flight of stairs stating we don\u2019t do that and it\u2019s a 2 man job. We had other deliveries deliver from Wayfair which brought item straight up and into property with no issues. The item when loaded onto XDP vehicle must of known it requires 2 persons to deliver so why the issues on delivery all of which have been logged as complaints to Wayfair. We had on one of the occasions abusive language used and a manner which was alarming from the delivery man. Will avoid any company that use XDP in the future unprofessional and don\u2019t want to deliver goods in damaged and to the property???? Our bed was thrown down outside the close and was damaged as driver refused to deliver saying 2 man job and he doesn\u2019t go up stairs ?"
Anonymous
"Dealt with company through Wayfair and is now one of the main reasons we will never order from company ever again. 3 times we had a bed redivided to us and this company refused to bring it up one flight of stairs stating we don\u2019t do that and it\u2019s a 2 man job. We had other deliveries deliver from Wayfair which brought item straight up and into property with no issues. The item when loaded onto XDP vehicle must of known it requires 2 persons to deliver so why the issues on delivery all of which have been logged as complaints to Wayfair. We had on one of the occasions abusive language used and a manner which was alarming from the delivery man. Will avoid any company that use XDP in the future unprofessional and don\u2019t want to deliver goods in damaged and to the property???? Our bed was thrown down outside the close and was damaged as driver refused to deliver saying 2 man job and he doesn\u2019t go up stairs ?"
Anonymous
"I was not in for 1st delivery so went on app to change date to a suitable day that would suit ME! Only gave me 1 date to select..I knew I would not be home this day so as the LIVE CHAT on app is total rubbish..and no1 ever available or it just continue to buff and say Please wait! I sent an email to say that date is not acceptable and need to select a diff 1. I heard nothing all!! They tried to deliver on that day and was returned to warehouse. Well today I have received my item!! Seem like has to be a day that suit them...not the customer!! And Omg...the state of it! If I had seen it before the condition it was in i would not have signed!! According to the delivery driver it was damaged at warehouse as there was a problem there! ..it is a 12ft pool with accessories..I am unable to set up at this time to see if anything is missing! Absolutely disgusted with this service!! Not happy at all and seem impossible to talk to any1 from this cowboy delivery service! I highly do not recommend this company!! I want to talk to someone about this but all the times I've tried the past few days I doubt this won't get a response either!!"
Charlie
"I was not in for 1st delivery so went on app to change date to a suitable day that would suit ME! Only gave me 1 date to select..I knew I would not be home this day so as the LIVE CHAT on app is total rubbish..and no1 ever available or it just continue to buff and say Please wait! I sent an email to say that date is not acceptable and need to select a diff 1. I heard nothing all!! They tried to deliver on that day and was returned to warehouse. Well today I have received my item!! Seem like has to be a day that suit them...not the customer!! And Omg...the state of it! If I had seen it before the condition it was in i would not have signed!! According to the delivery driver it was damaged at warehouse as there was a problem there! ..it is a 12ft pool with accessories..I am unable to set up at this time to see if anything is missing! Absolutely disgusted with this service!! Not happy at all and seem impossible to talk to any1 from this cowboy delivery service! I highly do not recommend this company!! I want to talk to someone about this but all the times I've tried the past few days I doubt this won't get a response either!!"
Charlie
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01/01/2019
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Xdp couriers
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