Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,250 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

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“Watch strap showing delivered to Germany..I love in Ireland, so no strap for me!”

Helpful Report

Posted 3 years ago

Hi Jason, Thanks for your review. As you know from our Customer Support correspondence with you, The United State Postal Service (USPS) recycles tracking numbers. Once the number has been reassigned to a new shipment, the tracking should being to update within 48 hours. Unfortunately, that has not been the case lately. Rest assured, we have confirmed with our warehouse that your tracking number has been assigned with your correct shipping address and information. We have a large number of customers experiencing this same delay in getting any tracking information. Many customers never received any tracking updates but received their watch. It seems like the shipments are on their way, but their tracking is not being provided to us. If for some reason you do not receive your shipment, we can assist you with activating Route Package Protection to cover your shipment. We appreciate your continued patience. Please do not hesitate to let us know if you have any additional questions or concerns via our Customer Support correspondence.

Posted 3 years ago

“I got the Regulator Automatic Blue Slate. Love the color of the dial especially in the Sun. Didn't like the strap it came with so spent another $70(Ouch!) on the 20mm Tan Silver Deployment clasp strap, which is thicker and nicer than the stock one.”

Xeric Watches 5 star review on 3rd August 2021

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Posted 3 years ago

“Very happy with the watch and quality!”

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Posted 3 years ago

“Such a unique and beautiful watch! I really love it.”

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Posted 3 years ago

So glad you love it! Thanks for your review!

Posted 3 years ago

“Got the mystery watch and got a beautiful silver SQ”

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Posted 3 years ago

So glad you enjoyed your mystery watch!

Posted 3 years ago

“Beautiful watches, great design, excellent customer service.”

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Posted 3 years ago

Thanks for your feedback! We are so happy to be of service to you!

Posted 3 years ago

“Excellent watch for what it is. The only negative is the crystal needs an anti-reflective coating to minimize the glare from overhead lighting”

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Posted 3 years ago

Thanks for your feedback! That's a great consideration for our design team!

Posted 3 years ago

“Watch is excellent and looks great.”

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Posted 3 years ago

“It's an amazing watch. I enjoyed looking at it and appreciate the unique design. It took a few attempts to figure out the time. People complimented my watch and thought it looks distinguished.”

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Posted 3 years ago

Thanks for your feedback! We are so glad you are getting compliments!

Posted 3 years ago

“Beautiful watch, can't convince myself to remove it most of the time”

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Posted 3 years ago

Thanks for your feedback! We feel the same:)

Posted 3 years ago

“Styling and overall quality is excellent. Lume is nearly non-existent, which is disappointing on such a cool watch.”

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Posted 3 years ago

Thanks for your feedback and shopping with us! The Lume does need to be charged in order to wrk effectively. We will have our Customer Support Team send you an email with instructions on how to do so.

Posted 3 years ago

“unique designs”

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Posted 3 years ago

Hi Stephen, Yea, thanks for appreciating our designs. They are one of a kind.

Posted 3 years ago

“The watch shipped quickly and when I got it I was amazed by how cool and unique the piece was! Would highly recommend!”

Xeric Watches 5 star review on 3rd July 2021

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Posted 3 years ago

Thanks for the awesome picture! We are so glad you are enjoying!

Posted 3 years ago

“My friend and I strongly believe that the entire set should be replaced with a new one. After all, I bought a more expensive, more precise, and non-crash mechanical watch. I really love Xeric Watchh, which leads me to complain so actively. But today it is obvious that this too simple packaging can be avoided, and my heart is broken when I unpack the box.”

Xeric Watches 2 star review on 1st July 2021

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Posted 3 years ago

“My friend and I strongly believe that the entire set should be replaced with a new one. After all, I bought a more expensive, more precise, and non-crash mechanical watch. I really love Xeric Watch, which leads me to complain so actively. But today it is obvious that this too simple packaging can be avoided, and my heart is broken when I unpack the box.”

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Posted 3 years ago

“קנייה אמינה מהנה ומהירה כל הכבוד”

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Posted 3 years ago

Glad to see you liked the the watch. Thanks for your review.

Posted 3 years ago

“השעון כמו שבתמונה מהמם ויפה . מיוחד”

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Posted 3 years ago

We really appreciate the review and kind words. Glad you like the watch!

Posted 3 years ago

“Watch arrived with damage strap and the watch doesn't save time correct because a defect.”

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Posted 3 years ago

Thanks for your review. Sorry to hear that your watch was defective. If you are having trouble you can contact@xeric.com.

Posted 3 years ago

“Lack of holes in the strip for small hands,besides that amazing watch!”

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Posted 3 years ago

Thanks so much for the review. You should be able to use a leather punch to make a whole for a smaller wrist. Glad you like the watch.

Posted 3 years ago

“I'll admit. I was just a lil skeptical at first about the watch. I read some reviews and did some poking around. But decided to place the order after the restock email came to me. I gotta say it is a sweet watch. As a rocket and space nerd. This is a great looking NASA watch. The leather feels nice, quality stitching, the dial and luminous stars is great. Love this design. It's still new so hopefully it's still the same in year or 2. Time will tell.”

Xeric Watches 5 star review on 26th June 2021

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Posted 3 years ago

Love the Pic! This watch is really cool. Glad to see you like it. Thanks so much for supporting our brand.

Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,250 reviews