Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,249 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my first Xeric watch, a Halograph II Automatic, and was very happy with the design and build quality! Despite this, I found a manufacturing defect (scratch) on the dial under the glass. Of course, these things happen and Xeric was happy to send me a replacement. They even honored the free travel case deal after I forgot to add it to my cart in the original order. The service and the watches are great! I will be back to grow my watch collection with Xeric. Thank you!”

Helpful Report

Posted 2 years ago

Thanks for your review! I'm so happy to hear our team was able to get you a replacement. I hope you're enjoying your new watch and thank you for supporting Xeric :)

Posted 2 years ago

“Bought the soloscope II in blue slate; my second Xeric, after my halograph II. Incredibly beautiful and unique timepiece. I have all ready received tons of compliments! Thank you! Keep 'em coming! I had an issue in that the first watch I was sent was discolored. The exchange process what simple and straightforward. Taylor took great care of me, and got me a replacement in about a week.”

Helpful Report

Posted 2 years ago

Thanks for your review, Jason! I'm glad our team was able to assist you quickly with getting you a replacement. Thank you for supporting Xeric :)

Posted 2 years ago

“I believe in and support the out-of-the-box design and craftsmanship of watches. Good job.”

Helpful Report

Posted 2 years ago

“Great looking watch and keeping excellent time.”

Helpful Report

Posted 2 years ago

“Distinct looking watches but quality checks need to intensify”

Helpful Report

Posted 2 years ago

“I love the James Webb NASA watch I recently purchased! In fact, I bought a second NASA series watch, an automatic, that I will be receiving soon. I have received several compliments on my watch. It is definitely a head-turner!!!”

Helpful Report

Posted 2 years ago

“I would love to write a review if I were to actually receive my order.”

Helpful Report

Posted 2 years ago

“Bought a mystery xeric watch and gat a Halograph chrono. Very happy! Jus a bit sad about the stap choice, it doesn't look really good on the watch...”

Xeric Watches 5 star review on 5th February 2022

Helpful Report

Posted 2 years ago

“I love the watch. The quality and presentation are what I expected. The only thing is it glowing in the dark. it does not do that well. hard to read the time.”

Helpful Report

Posted 2 years ago

“I love the creative time telling designs and traditional, mechanical "guts!" You guys wouldn't, per chance, consider glass covers that magnify, would you? It's beautiful and classy.”

Helpful Report

Posted 2 years ago

“WEll...I have not received the watch yet! The shipping of the watch was delayed over 4 months...but your team has been kind, reassuring, and seems like they are doing the best they can, with all the delays we seem to have in the recent past.”

Helpful Report

Posted 2 years ago

“Was supposed to receive the watch in December but here it is February. Says that it has shipped but tracking info doesn't keep updated. I have always followed Xeric but I'm highly disappointed. May change whenever it arrives but for now, I'm not impressed”

Helpful Report

Posted 2 years ago

“My Halograph Chrono in "Antique Brass" color arrived about 2 weeks ago and I've been wearing it just about every day since. The watch is beautiful and unique, and has a very solid feeling build quality. It does take a week or two to get to the point where you can just glance at this watch to know the time, but I got used to it after wearing it a lot. Overall this is definitely my favorite watch in my small but growing collection, and I don't see that changing anytime soon.”

Xeric Watches 5 star review on 1st February 2022

Helpful Report

Posted 2 years ago

“Amazing watch. Love the celebration of NASA and gazing at the star field.”

Helpful Report

Posted 2 years ago

“I was surprised at the very unique watch! Super-LumiNova was very beautiful and my friends were also concerned. Well, it may be a little hard to read the time if there is only one. Still I like it very much! Thank you.”

Helpful Report

Posted 2 years ago

“XERIC watches are high-quality timepieces. Their unique and original design seduced me with their beautiful finish and the story that each of them tells. A XERIC watch on the wrist always catches the eye of your loved ones and makes a lot of talk, telling its wonderful story is a real pleasure, in addition to wearing it every day.”

Xeric Watches 5 star review on 28th January 2022

Helpful Report

Posted 2 years ago

“The watch never arrived. My attempts to contact someone via email went unanswered. There’s no phone number available to call and speak with anyone.”

Helpful Report

Posted 2 years ago

Hi Thomas! I'm so sorry you haven't been receiving our emails. Can you check your spam folder to see if the emails we sent on Dec 28th, Jan 10th, and Jan 21st are in there? Your Tourbillon is a pre-order watch and isn't set to be shipped until March, as we've stated on the product page. I apologize for any confusion about that. Of note, any time an order is unshipped, you're welcome to request a cancellation and refund. Unfortunately, the chargeback process does take a lot more time. If you wanted a refund, we're happy to assist with that right away. You'll just need to close the chargeback and provide proof. Then I can refund. If you prefer to keep the chargeback open, it can take up to 60 days to be resolved. Please feel free to email or call our team at 925-820-4302. Hope to hear from you soon!

Posted 2 years ago

“A nice beautiful watch, the design is awesome in the beginning it takes some time to get used to it but later its a normal way of time watching. the design is very cool and what i like about it is also that the glass is nicely crafted”

Helpful Report

Posted 2 years ago

“Montre très originale (reverso) visuelle super sympa, finition pas au niveau des montres suisse mais le prix est très intéressant, je recommande cette marque.”

Helpful Report

Posted 2 years ago

“The watch was delivered scratched. Total disappointment. Now I have to go through the steps of returning and replacing. Bomber”

Helpful Report

Posted 2 years ago

Xeric Watches is rated 4.5 based on 1,249 reviews