Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,250 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a beautiful product, I just wish the review process was more incremental so I could give a higher score. The only reason this is not a 5 is the international delivery process. I live in Australia, the watch shipped straight away from California, then got lost when it crossed international borders into Australia & I assume sat in customs for close to 2 weeks? There was no way to track it when it left US. I know it’s tough to cover the shipping experience worldwide, but felt the need to highlight this to improve the customer experience. If you ignore the Australian customs experience, this is a great product & great service”

Helpful Report

Posted 3 years ago

Hey Peter! Glad you loved the watch! Sorry for the import troubles! Can you email our team at contact@xeric.com for a special discount on your next purchase with us! Thanks!

Posted 3 years ago

“I have one problem I can’t see what time is it they should work on this it’s really really hard to see if someone ask to me what time I check and may be wait 5 second to see I hope you fix it this issue other way I liked design and everything”

Xeric Watches 5 star review on 25th June 2021

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Posted 3 years ago

Hey there! Thanks so much for the review! If you're having issues reading the time, and the manual on Xeric.com isn't helpful, our team at contact@xeric.com can assist you further! Appreciate your support!

Posted 3 years ago

“very good quality watch and professional delivery service.”

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Posted 3 years ago

“Very good quality for the finishes and the details of the exterior are excellfnt.”

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Posted 3 years ago

“The delivery schedule went months over and communication regarding when to expect delivery was lacking.”

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Posted 3 years ago

“The complex movement of the hour arms is beautifully abstracted by an easy to read & use design. The 3 different minute-layouts with different colors are really nice to have. Looks stunning!”

Xeric Watches 5 star review on 20th June 2021

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Posted 3 years ago

“It is an amazing watch. Beautiful design, very original. It came with a scratch on the dome and the luminous parts are not as bright as shown on the stock photos. I wish quality/finish was better to top off such a great watch”

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Posted 3 years ago

“The design is great. I like dial which is cool.”

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Posted 3 years ago

“The Vendetta looks better in person than it does in the already beautiful photos. The size concerned me as I have a smaller wrist but it doesn’t bother me one bit. It’s currently taken the place as my daily watch. Very happy with my purchase.”

Xeric Watches 5 star review on 18th June 2021

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Posted 3 years ago

“Xeric makes a line of unique and quality watches.”

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Posted 3 years ago

“Perfect Great”

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Posted 3 years ago

“Great, good information of tracking, quicly to the Netherlands.”

Xeric Watches 5 star review on 16th June 2021

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Posted 3 years ago

“I will give you A comment after I got my package.”

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Posted 3 years ago

“God but very heavy.”

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Posted 3 years ago

Hey Rohit! Thanks for sending in a review! We hope you're still enjoying your NASA watch and thanks for leaving some feedback about the design!

Posted 3 years ago

“Just got my new Trappist-1 Moonphase watch and I love it! Top of the line quality and excellent service! Thanks!”

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Posted 3 years ago

“I had an issue with a watch strap, sent in pictures, and they replaced it immediately. Despite receiving an initially defective product I will always keep 5 stars in the case of great customer service. Thanks Xeric. :)”

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Posted 3 years ago

Oh thank you so much for the support! We don't ever want to disappoint customers, but sometimes there are oversights. I'm so glad we could assist you timely. We hope you are enjoying your timepiece!

Posted 3 years ago

“This watch is a very fine time piece, It is a design that is more affordable for that high end look. This time piece wasn't timed for an accurate run to standard time. A daily adjustment is required. Even on my watch winder a week later the time is twenty five minutes faster. It's a nice piece to show off, but to wear it everyday and make this adjustment for time would render an issue always resetting the time.”

Helpful Report

Posted 3 years ago

Hey Stephen! Thanks for the comments! I would recommend winding it at least 40 times before wearing. The power reserve should last up to 48 hours with that amount of charge! If you're having further issues though just email our CS team: contact@xeric.com

Posted 3 years ago

“Bought this watch for my son as a High School Graduation/Eagle Scout achievement. I thought he might like it and he actually loves it. This is a dressier watch, next to his G-Shock”

Xeric Watches 5 star review on 8th June 2021

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Posted 3 years ago

Awwww congrats to your son! What a sweet gift! Thanks so much for choosing to make our brand a part of your family! Love the photo as well!!

Posted 3 years ago

“Very nice looking, well finished, unusual and interesting pieces. Order was despatched in good time. I had a query after delivery and I received a satisfactory reply within a day. Which is pretty good as I'm half a world away. Well done Xeric.”

Xeric Watches 5 star review on 7th June 2021

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Posted 3 years ago

Nice color and thanks for your review! We're always trying to respond to emails timely, with the exception of weekends and holidays. So happy that you loved this NASA Red Dwarf! Enjoy and reach out anytime you need us!

Posted 3 years ago

“Sorry but I'm a little bit disappointed. I was expecting something more special. The difference with the same model automatic is huge.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the comments and feedback! Our automatic version does offer different features and lume, which is part of the reason it's a little more expensive. If you wanted to return the quartz version, we are happy to assist you! Just email our team at contact@xeric.com

Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,250 reviews