Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,479 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Up to 36 hours power reserve. Will not be running in the morning after approx. 7 hours sleep. -10/+30 sec per day. I wish. Give me a full refund and I'll send it back tomorrow. Other than that its a cool watch. But a watch needs to keep proper time and keep running. I have many mechanical watches and this rates near the bottom.”

Helpful Report

Posted 3 years ago

“El reloj es bastante bonito y de calidad en sus componentes. Tiene un problema, la corona que mueve el dial esta demasiado suave y hace que este se mueva solo haciendo necesario reposicionarlo para poder leer correctamente la hora. He escrito dos veces a Xeric para poder solucionar este problema y no he recibido respuesta. Muy poco profesional Después de escribir esta reseña Xeric se puso en contacto conmigo para reconocer un fallo en el diseño y dado que ya había usado el reloj, hacerme un descuento de 75$ por este defecto. Han transcurrido más de 10 días y no he recibido ese descuento prometido. Envíe un mail para reclamarlo y no me han contestado. Muy decepcionado”

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Posted 4 years ago

“the clock stops, I think the battery is dead. I paid $ 330 for a watch that doesn't work”

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Posted 4 years ago

Hi Victor, The Regulator Automatic you ordered does not come with a battery, but is an automatic watch. Here is the link to the Instruction Manual. We would be happy to assist you with initiating your watch, and will reach out to you by email as well. https://cdn.shopify.com/s/files/1/0068/1675/9872/files/Regulator-Automatic-Instructions.pdf?v=1610128442

Posted 4 years ago

“Not get it till now and the tracking updated stops at 2020/12/28 from USPS web. Please help to check the issue. Thanks~”

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Posted 4 years ago

Xeric Watches is rated 4.5 based on 1,479 reviews