Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,249 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

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“Montre très belle de bonne qualité. Livraison rapide et soignée. Service client réacteur de qualité.”

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Posted 2 years ago

Thanks for your review! We are happy to hear you are enjoying your new Trappist-1 :)

Posted 2 years ago

“Love the company. Such great and unique watches”

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Posted 2 years ago

“Interesting concept in watch design. I particularly like the Vendetta movement as it does away with the traditional moving fingers for hours and minutes”

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Posted 2 years ago

Thanks for your review, Arthur!!

Posted 2 years ago

“Since 16 of February I'm still waiting for...”

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Posted 2 years ago

Thank you for your review! I hope you've been receiving our emails! Your order is still in transit and unfortunately has a recycled tracking number through the USPS, which is showing a previous customer's tracking. Please note that standard international orders are currently taking 28-45 days to arrive! Please don't hesitate to reach out to us at contact@xeric.com with any additional questions :)

Posted 2 years ago

“Still did not receive it. Its been a few weeks!”

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Posted 2 years ago

Thank you for your review! Please note that most standard international shipping is currently taking 28-45 days. So sorry for that inconvenience. Please feel free to reach out to us at contact@xeric.com at anytime with any questions or concerns, we are always there to help!

Posted 2 years ago

“Xeric watches has always come through for me. I'm a fan of interesting watches that are also easy to read. All too often, watch makers throw practicality out the window and charge exorbitant prices. Not so with Xeric. Thank you for growing my collection!”

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Posted 2 years ago

Thank you so much for your review! We really appreciate the support!

Posted 2 years ago

“Got the Soloscope II Automatic in Copper Black as a birthday gift for my husband. It's a gorgeous piece, and not hard to read. The face is large but not bulky. No issues yet regarding it keeping inaccurate time; we've had it for a month. The watch arrived on-time (no pun intended), and having the shipping app was a nice plus. This was our first Xeric purchase, and I've now been eyeing the Halograph Chrono for myself.”

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Posted 2 years ago

“The watch did not come with an owner's manual and had to be printed out. The manual is only a small item of 6 pages. It would have been nice to have not to print this out for an MSPR of almost $2,000 and included it with the watch. The movement does not have a serial number on it, so it would have been nice to have at least a booklet or certificate with the production number of the watch that was shipped to the customer. The strap for the watch can be adjusted but can only be shortened by changing the length by moving one of the leather bands towards the case and can only be adjusted to a few positions before the end of the strap binds with the case and becomes very difficult to close the clasp after doing so and so it may have to be actually shortened by cutting off a piece of the strap, really? The customer has to cut the strap if his or her wrist is smaller than 2 or 3 positions before they have to cut the strap! Totally unacceptable! The watch is a bit clunky when worn on the wrist. The design is very nice and the quality of the watch looks to be well made. I have had the watch for about 6 days now and it is keeping good time thus far. I am a watchmaker and so I may be a bit more critical than the average customer but to an avid collector of watches, well I will leave that up to them to decide how they feel about the purchase of this watch and look forward to more reviews. One last thing, the winding crown is not big enough to get a good grip on it to wind the watch. This is an important function and more attention should have been given to making the crown bigger so it would have been easier to wind the watch.”

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Posted 2 years ago

“Service parfait, montre reçu en Belgique avant la date prévue !”

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Posted 2 years ago

“the way a question is handeled does not sit well with me. i wanted to know what the status was of my order,and all i got was mails for making a claim. i don't wan to make a claim,i just want my watch,that seems to be stuck at customs in la airport!!”

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Posted 2 years ago

Hello! It looks like one of our team members reached out and replied to your email regarding your order! If you are unable to see it, please make sure to check your spam folder. Making a claim with Route is always recommended if you notice that your tracking hasn't updated, as it is the best way to get a replacement (or refund) if your order happens to get lost while in transit! If you file outside of their deadlines, they will deny it. I've filed a claim on your behalf. Please also note that most international shipments are taking a minimum of 28-45 days to arrive, sometimes more if there are delays. We appreciate your understanding. Feel free to take a look at the email we sent you and let us know how we can assist you further. Thank you!

Posted 2 years ago

“I am extremely pleased with the craftsmanship of this watch, and the other watches from Xeric in my collection. The details are emaculate and elegant. I get so many comments when I wear it to work or out to dinner. Looking forward to seeing more designs and inovative watches in the future!”

Xeric Watches 5 star review on 2nd March 2022

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Posted 2 years ago

“Nice watch, I now have 3 versions of the holograph biggest downside is the slow shipping. Latest watch took 5 months.”

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Posted 2 years ago

“An absolutely gorgeous watch. It’s as beautiful in person as it is online, and it’s very comfortable to wear. I am a 5’6” woman, so I was worried it would look too big on my very tiny wrists, but it actually looks just right. It isn’t a petite lady’s watch, but it also doesn’t look like I borrowed my dad’s watch. I’d actually give this watch 4.5 stars because the numbers are smaller and have lower contrast than in the photos, making the watch a little hard to read at a glance (and I have GREAT eyesight). The stopwatch components and 24-hour component are especially tiny—I really have to get close and squint to read them. In theory, than hands glow in the dark for nighttime viewing, but you have to really work to charge the glow enough to see it. Overall, I’m very happy with my purchase. I wanted a durable, beautiful watch that would be something of a conversation piece without costing me a fortune, and I got that.”

Xeric Watches 5 star review on 27th February 2022

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Posted 2 years ago

“The rosegold is beautiful and of high quality, my second xeric and i love it”

Xeric Watches 5 star review on 25th February 2022

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Posted 2 years ago

“Very nice watch, unique design. Comes in a nice box.”

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Posted 2 years ago

We are happy to hear you are enjoying your Tourbillon :)

Posted 2 years ago

“Xeric, like a religion for me. Each wachte is unique. Last one is Tourbillon one, a lot of big compare other one, but it's a Tourbillon based on my first automatic watches, Halograph first génération.”

Xeric Watches 5 star review on 22nd February 2022

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Posted 2 years ago

Wow! What a collection😍🔥 Thank you for your review and for sharing this photo! We appreciate your continued support!

Posted 2 years ago

“very fantastic.”

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Posted 2 years ago

Great color choice!! Thank you for sharing this photo :)

Posted 2 years ago

“Magnifique montre très originale. J’adore 😊”

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Posted 2 years ago

Happy to hear you like your Invertor :) Thanks for your review!

Posted 2 years ago

“I absolutely love this watch. It gets a lot of action and lots of looks. I like the chronograph and next will be an automatic.”

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Posted 2 years ago

We are happy to hear you are enjoying your Halograph Chrono! Thanks for supporting Xeric!

Posted 2 years ago

“the watch is awesome, the only thing i would change is the clasp would be better like heuer, omega or breitling without the holes in the strap”

Xeric Watches 5 star review on 13th February 2022

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Posted 2 years ago

Thank you for sharing that photo and for your feedback! It looks great!

Posted 2 years ago

Xeric Watches is rated 4.5 based on 1,249 reviews