Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,250 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

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“Xeric watches are very special and unique simply U R Z best”

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Posted 3 years ago

“7 months to get here. Difficult to read if not in full lighting. I was assured the watch would be shipped before the end of the month (April). It didn't leave until May. Not nearly enough bang for the buck.”

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Posted 3 years ago

Hey Kevin! Thanks for your feedback on our newest project! We were bummed to have a few setbacks during production. Sorry for the delay! If you didn't like the color choice, we're happy to assist you with a return. You can email our team at contact@xeric.com, or process a request directly through the site.

Posted 3 years ago

“Great looking watch, intriguing discussion piece. Very unique watch.”

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Posted 3 years ago

Hey Ken! Thanks for supporting our newest project! We'd love to see some photos of you wearing it if you wanted to share! We're looking forward to the next batch of colors in the fall.

Posted 3 years ago

“Very happy”

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Posted 3 years ago

The ROSE GOLD!!!! Nice model! Super popular and sold so quick! Glad you love it and thank you so much for supporting our business. It's the customers that keep us going and creating more!

Posted 3 years ago

“I was super nervous to buy the mystery watch as it was an anniversary gift but he loved the special edition that we got! It was totally different and very unique.”

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Posted 3 years ago

Awesome! So glad it worked out! We put some nice Xeric limited editions in the last shipment! We're hoping to fill it up again soon! Thanks for supporting our business and Happy (belated) Anniversary!

Posted 3 years ago

“Fast shipping, and really innovative and unique watch designs.”

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Posted 3 years ago

Enjoy! That's a pretty nice NASA colorway!

Posted 3 years ago

“I love the designs and unique features of xeric watches. I have 8 and 1 on the way. 3 have had to go back for repair within 1 month or less of ownership. (Screw fell out inside, rotor wont turn etc). That has been the biggest frustration though it was all covered by warranty. Also I have come to ignore any promised dates on new projects as they are always off by months. If it's an "old" design and in stock you will get it when promised. If QC and release/shipping dates improved I'd give 5 stars.”

Helpful Report

Posted 3 years ago

Thanks Matt for your review and feedback! Last year was a tough year for production, especially with our NASA watches. We had a lot of setbacks during COVID. This year has been much better. We did have a delay with our Vendetta's during the first quality control check. So hopefully this will be a little more streamline for the newest models we have coming out! We really appreciate your support! Reach out anytime for questions and assistance!

Posted 3 years ago

“Up to 36 hours power reserve. Will not be running in the morning after approx. 7 hours sleep. -10/+30 sec per day. I wish. Give me a full refund and I'll send it back tomorrow. Other than that its a cool watch. But a watch needs to keep proper time and keep running. I have many mechanical watches and this rates near the bottom.”

Helpful Report

Posted 3 years ago

“Ideal design but with bad polishing and rugged finishing. I will never place order simply based on photo and your advertisement.”

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Posted 3 years ago

Hey there! Thanks for your feedback! We're happy to assist you with a return if this particular watch was not right for you! You can process a return directly on our site or by contacting our team at contact@xeric.com! Thanks for your support!

Posted 3 years ago

“Awesome design as you can only expect from Xeric watches. Very happy with this watch too”

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Posted 3 years ago

“Always provide original designs”

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Posted 3 years ago

“They have a great selection of watches that are unique and eye catching!”

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Posted 3 years ago

Thanks so much! Let us know what styles you like and want to see more of! We're expanding to look for new models and designs in the near future!

Posted 3 years ago

“Xeric watches are great. Look really stylish and unique without a massive price tag.”

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Posted 3 years ago

Hey there! Thanks for your review! We definitely try to make unique pieces that don't break the bank! We're always looking for new ideas so let us know what you'd like to see in the future! contact us at contact@xeric.com!!

Posted 3 years ago

“I like Xeric...fun and interesting...I have three of their watches. The latest, a Vendetta model is a wandering hour watch. If you want something out of the ordinary at a reasonable price, Xeric is where you should head to. They've started using better watch movements too now, so the interesting looks are now matched by quality movements. I ordered the Vendetta pre-launch and had to wait longer than expected...but that's a risk you take as getting production started can always hit snags, so it wasn't a problem”

Xeric Watches 4 star review on 3rd May 2021

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Posted 3 years ago

Hey Nick! Thanks for the multiple reviews and all of the feedback you've provided to the team. This was a fun design and took about two years to make the dream happen! We've put a lot of effort into the thought of the design, so we always love hearing how we can make it better. We're looking into a locking crown for the top one that moves the dial colors. This was by far our most popular color and sold out pretty quick. Glad you were able to snag one and thanks for being so patient during production! We have new colors designs hopefully coming out in the future. Tell us what you would like to see more of: contact@xeric.com and thank you soo much for supporting our small business!

Posted 3 years ago

“They're great at creating interesting looking watches, but customer communications is a weak point”

Xeric Watches 3 star review on 3rd May 2021

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Posted 3 years ago

“Gorgeous watch. Simply Gorgeous. I don't have much to say about this watch except that I already love wearing it. I've only had it a week but it's a watch I've started to crave wearing. When I typically wear a smart watch to track my steps, I'm sitting there wishing I had my Xeric on. My only complaint is that I wish instructions came with the watch. Printing them out is fine, but I would rather have had instructions immediately with the watch. I had to figure the watch out before realizing I had to go print out the instruction set. Because I had to "figure the watch out" I can't give 5 stars. Even a tiny little card saying, download instruction online, would have sufficed, but for just under 499$ I do expect instructions in the box.”

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Posted 3 years ago

Hey Benjamin, Thanks for your review! So glad to hear that you love wearing your Xeric! We did try to go green and save a little paper by posting all the instructions online. But we are happy to provide your feedback to our team! Enjoy and thanks for supporting our brand!

Posted 3 years ago

“Master Pieces on its on. Intelligently Crafted. Highly Appreciated by friends and colleagues. 20% discount on purchase value was great deal.”

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Posted 3 years ago

Hey Ashraf! Thank you for providing our team with some feedback! We're so happy that you love the designs and we're truly grateful for your support!

Posted 3 years ago

“I purchased a clasp style black leather band for my Trappist-1 Moon-phase Blue IP kickstarter exclusive time piece. Leather is supple, beautiful design, comfortable, and stylish. Clasp is flat black, also very comfortable and works as intended, smooth, secure, and durable. The watch and band meld into one on my wrist making it’s artistic impression complete.”

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Posted 3 years ago

“我是台灣買家⋯已收到換新的手錶了⋯負責任的公司⋯謝謝”

Xeric Watches 5 star review on 23rd April 2021

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Posted 3 years ago

Hi there, Thanks for leaving some feedback! It looks like our team reached out to assist you with a return. Please let us know if you still need some assistance. We're happy to help!

Posted 3 years ago

“You can't get watches this original in this price range except from Xeric. Definite conversation starters.”

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Posted 3 years ago

Hey Brian! Thanks for the kind words! Appreciate your support and enjoy your watch boxes!

Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,250 reviews