Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.49

4.5 Rating 1,250 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 5th January 2025

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it, Xeric watches are supreme legend status. Big boss dawgs only.”

Xeric Watches 5 star review on 14th April 2021

Helpful Report

Posted 3 years ago

Nice nice nice photo! Thanks so much for supporting our brand and posting a photo!

Posted 3 years ago

“Absolutely phenomenal and beautiful watch.”

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Posted 3 years ago

Aww Jake the NASA Blue Supernova! Sweet color, man! Enjoy and thank you so much for your support!

Posted 3 years ago

“Super Qualität und erstklassige Verarbeitung. Die Farbe des Lederbandes unterscheidet sich ein wenig von der auf der Homepage, aber mich stört das nicht besonders. Wie immer ein Top Produkt 👌🏼”

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Posted 3 years ago

Thanks Christoph! We're super grateful to have you along for the ride! It's been fun creating these designs and watching people enjoy them. YOU are part of our success story, so thank you!

Posted 3 years ago

“this watch looks fantastic! somesthing special in my colletion.”

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Posted 3 years ago

“A smooth and intuitive site. Very user friendly from browsing to order completion.”

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Posted 3 years ago

Thank you for the feedback! It's always nice to hear that the checkout process is flowing smoothly. We hope you enjoy your watch and thank you for being part of the Xeric family!

Posted 3 years ago

“It is really beautiful. I love it.”

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Posted 3 years ago

Hey Kaan! Wow that's awesome! The green/brown color scheme is definitely a popular color choice! We love seeing photos if you ever want to send them! Thanks for supporting our business!

Posted 3 years ago

“Very nice watch, very fast delivery , great quality ! Second I have and won’t be the last for sure !!”

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Posted 3 years ago

“El reloj es bastante bonito y de calidad en sus componentes. Tiene un problema, la corona que mueve el dial esta demasiado suave y hace que este se mueva solo haciendo necesario reposicionarlo para poder leer correctamente la hora. He escrito dos veces a Xeric para poder solucionar este problema y no he recibido respuesta. Muy poco profesional Después de escribir esta reseña Xeric se puso en contacto conmigo para reconocer un fallo en el diseño y dado que ya había usado el reloj, hacerme un descuento de 75$ por este defecto. Han transcurrido más de 10 días y no he recibido ese descuento prometido. Envíe un mail para reclamarlo y no me han contestado. Muy decepcionado”

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Posted 3 years ago

“Very hard to read and gains 5 minutes per week. Disappointing as it looked so nice on the site.”

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Posted 3 years ago

Hey Manuel! So sorry to hear about this issue with your watch! Quartz watches are usually far more accurate than automatics. However, they are made up of physical parts, so even at their most accurate, they can lose a few seconds each day. If you have additional questions about the design, or need help with a return, please contact our customer service team at contact@xeric.com. They would be happy to assist you!

Posted 3 years ago

“Świetny zegarek. Na ręce wygląda dużo lepiej, niż na fotografiach w sieci. Bardzo dobra jakość.”

Helpful Report

Posted 3 years ago

Thank you for your kind words and great feedback! Customers like you keep us going strong! You take care and reach out to our team anytime you need assistance or shopping advice: contact@xeric.com

Posted 3 years ago

“Excellent Watch Quick Delivery”

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Posted 3 years ago

“Still not received my watch. So unable to give a review ?”

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Posted 3 years ago

Hey Kevin! Thanks for your feedback! It looks like your shipment is still in transit. Please note that most international shipments take approximately 28 days, depending on the country. Please feel free to reach out to our customer service team at contact@xeric.com for further assistance! Thank you for supporting our brand!

Posted 3 years ago

“Awesome! Looks fantatic! Great design!”

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Posted 3 years ago

Thanks Xavier! Appreciate the feedback! We're always looking for feedback on the designs and thank you for being part of the Xeric family!

Posted 3 years ago

“Love the nasa watch I got. But the glass surface scratches way to easily and I’m actually quite upset by that. I own numerous watches Swiss and otherwise and have not had this issue. Please kindly get back to me on a possible solution if possible. Other than that love it and have gotten many a compliment on it.”

Helpful Report

Posted 3 years ago

Hey there! Sorry to hear about that issue! The Trappist-1 features a hesalite crystal. All crystals are inspected before and after installation for any imperfections. This material was used so the high domed shape could be made without the crystal shattering or cracking when it might be hit against objects during normal wear and tear. The crystal will get small scratches or abrasions if hit against things. Luckily they can easily be buffed out using PolyWatch Scratch Remover. Here’s a how-to video with an Omega Speedmaster that also has a Hesalite crystal: https://www.youtube.com/watch?v=cisHGdXVsso Let us know if you need anything else: contact@xeric.com

Posted 3 years ago

“The hour blocks are partially obscured by the curved arch so you can't see the incoming hour until 2-3 min after the next hour. Small detail but you would have been seen in the prototypes.”

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Posted 3 years ago

Thanks for the feedback, Richard! It's definitely a learning process when we have new designs. We love the suggestions so please keep them coming! We appreciate your support!

Posted 3 years ago

“Por favor verificar que los relojes funcionen antes de enviarlo a el mio vino Malo y tube que esperar para recibir el otro ya que no tienen servicio Al cliente personalizado”

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Posted 3 years ago

Hey Johnny! Happy to hear that you like the Rootbeer color! Reach out anytime for support ok? We're thankful that we were able to assist you with your order!

Posted 3 years ago

“Absolut tolle Uhr”

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Posted 3 years ago

“Super fast shipping!”

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Posted 3 years ago

Thanks for the feedback! We're so happy your item shipped quickly! We always try to get everything out as quickly as possible. Appreciate your support and hope you will shop with us again!

Posted 3 years ago

“The Xeric brand keeps its commitments, Xeric watches are original and produced with care. The design of Xeric watches is a bit too American for the tastes of European customers”

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Posted 3 years ago

“Xeric watches are fun and very cool, something different from the norm and i applaud that. However, their Trappist-1 watch (which i purchased) had very poor colour schemes. The black and silver watch was the best option that was affordable and less like a toy watch - something that could be worn with whatever outfit. But the multispoke thing was a poor choice of the colour black which made the function of the watch useless, you couldnt tell the time!!! The dial was busy, the seconds hand was hard to read and the same could be said for the minutes and seconds hand. A simple fix from Xeric could be to provide more functional colour schemes However, i give a 9/10 for recommendation because the build quality was great and an innovative concept & design!”

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Posted 3 years ago

Hey there! Thanks for the review! We're happy to help swap that our for a different color if you wanted to return the watch! We do appreciate the feedback and we hope to have more colors coming out in the future! You can also send feedback and design ideas to our team at contact@xeric.com!

Posted 3 years ago

Xeric Watches is rated 4.5 based on 1,250 reviews