XPERT Delivery Reviews

Name: XPERT Delivery
Address: 85 Great Portland Street, London
Rating: 4.72

4.7 Rating 1,688 Reviews

93 %

of reviewers recommend XPERT Delivery

Company Reviews

Questions

Metrics

4.7

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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XPERT Delivery 1 star review on 29th August 2022

John

XPERT Delivery 5 star review on 9th July 2022

David Loomes

XPERT Delivery 5 star review on 1st July 2022

David Loomes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with delivery and i would come here again very fast service and cheap to”

Helpful Report

Posted 7 years ago

“Quoted & let me down saying didn't cover delivery area .... then had the audacity to quote again on same delivery area - intent on wasting my precious time !”

Helpful Report

Posted 7 years ago

“I organised a delivery for a butchers block. They were excellent in organising collection, however, the good news stops there. I work 7 days a week and my only off day is a 'Monday'. I clearly advised i would not be home to sign for the item however my partner was home. The courier came and dropped the item off. The wheels on my butchers block were BROKEN and the surface is completely slanted now. The wheels were PERFECT working condition when it left the collection point and the surface was level. The only explanation was there was no care taken when moving the butchers block. The item was wrapped neatly for protection. However for ease the wheels were left as is so it could be wheeled in and out of the loading van etc. When the item was dropped off. The courier who dropped the item off said ‘he didn’t load the item’. No responsibility taken here. My partner ‘signed’ for the item and when I say signed. The courier checked all the boxes and gave my partner the consignment note and that was that. I came home after a long 7 day week and finally on my ‘off’ day inspected the item and to my horror it was a shambles. Broken wheels (because of carelessness) which resulted in a slanted surface. I finally contacted (not so) xpertdelivery when I first had a chance a few days later and they refused to take any responsibility. If only I had a cushy 9-5 job where I have plenty of spare time to take this issue up with them. Don’t use this company. They won’t reimburse you, assist you or take any responsibility if they break your precious items. Terrible.”

Helpful Report

Posted 7 years ago

“Don't answer the phone during work hours?! Tried there numbers and one of them said 'application error.' Don't reply to emails. Totally puts me off using them”

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Posted 7 years ago

“Very impressed with Xpert delivery from start to finish. Professional and courteous throughout with excellent communication. Thank you .”

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Posted 7 years ago

“Excellent communication, service & price. I highly reccomend Xpert Delivery.”

Helpful Report

Posted 7 years ago

“Excellent Job done.Very good communication.Always ready to help.I do recommend them highly.”

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Posted 7 years ago

“Excellent service all round so easy professional and very polite helpful driver...would highly recommend”

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Posted 7 years ago

“first class service allround”

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Posted 7 years ago

“Delivery was nice an early, very helpful and courteous and polite thank you for a smooth easy delivery”

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Posted 7 years ago

“Kept me informed all the way. Prompt collection and delivery. Friendly and polite driver. Not expensive either unlike some other couriers. Definitely recommend and will use again.”

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Posted 7 years ago

“A very reliable and reasonable service and would use them again for sure.”

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Posted 7 years ago

“A very reliable and reasonable service and would use them again for sure.”

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Posted 7 years ago

“A very reliable and reasonable service and would use them again for sure.”

Helpful Report

Posted 7 years ago

“A1 service”

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Posted 7 years ago

“Delivered on time and good communication. Would use again”

Helpful Report

Posted 7 years ago

“No hasstle straight forward delivery service. I used it first time and I m so satisfied that I will always use it. Munim”

Helpful Report

Posted 7 years ago

“I found Xpert Delivery to be the best courier service I have ever used. Their quote was a fair price & they kept me informed regarding collection & delivery of my pine filing cabinet every step of the way. they even sent me a text when they were only 15 mins away from my house. My item arrived in perfect condition. I would definitely use again in the future & would happily recommend to anyone. 5 Star service”

Helpful Report

Posted 7 years ago

“Most economical door to door same driver service I could find. Excellent communication,collection when defined ,delivery when defined. I will for sure be using this company in future for the fragile,larger items”

Helpful Report

Posted 7 years ago

“I was very happy with the delivery, I was able to track it on my phone, it arrived when in the allotted time, you gave me plea to of messages about the progress, and it arrived in perfect condition. Thank you”

Helpful Report

Posted 7 years ago

XPERT Delivery is rated 4.7 based on 1,688 reviews