XPERT Delivery Reviews

Name: XPERT Delivery
Address: 85 Great Portland Street, London
Rating: 4.72

4.7 Rating 1,688 Reviews

93 %

of reviewers recommend XPERT Delivery

Company Reviews

Questions

Metrics

4.7

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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XPERT Delivery 1 star review on 29th August 2022

John

XPERT Delivery 5 star review on 9th July 2022

David Loomes

XPERT Delivery 5 star review on 1st July 2022

David Loomes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service - kept updated by text and could track the delivery lorry. Helpful, pleasant driver who lifted the unit into the house. Definitely recommend.”

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Posted 5 years ago

“I was really happy with XPERT delivery. I got a good quote followed up by good communication and my fragile parcels delivered safely. Brilliant. Will use again and recommend 🙌”

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Posted 5 years ago

“Great value for money, kept us informed when they could pick up and rescheduled when we weren’t at home without any bother. Very recommended”

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Posted 5 years ago

“Cannot complain. Arrived on time. Driver really helpful. All ok”

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Posted 5 years ago

“A very competitive price, fast service with very good communication and most importantly, no hitches. Many thanks”

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Posted 5 years ago

“The young man who delivered the sideboard was very curtious, polite and helpful.”

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Posted 5 years ago

“I paid for wrapping and two-man collection and delivery of a mattress. I had photos of a clean mattress awaiting collection. When it arrived it was filthy, one whole side was as dirty as if it had been dragged unwrapped along a lorry floor. Company took no responsibility for this.”

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Posted 5 years ago

“DO NOT USE THIS COMPANY - USELESS DELIVERY, USELESS CUSTOMER SERVICE! Was originally told my delivery would be 24th, then i got told it was never going to be that (had a text confirming the 24th!) got told 25th, now did receive a text to say its not the 25th! rang the company got through to someone who stated they forgot to put it on the truck this morning and can now not say when my goods will be delivered, just expect a text sometime telling me!!! Zero customer service, zero apologies! Furious is not the word! How they operate as a company I do not know”

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Posted 5 years ago

“On Monday I got a message to say that my bedroom fitment would be delivered on Wednesday 17th April between 3 30 and 6 30 and nothing came not even a phone call to say what had happened. I emailed them this morning and was told that delivery had been cancelled because they didn't have a 2 men van in the area yesterday. I paid a extra £49 two weeks ago to have this service and have ended up with nothing. Was told this morning would have to wait for another delivery slot which is not good enough for me a phone call would have been nice. I have now been in touch with homedone to cancel the order and I want the money from both parties put back into my account. So through this happening homedone have lost my order and a customer”

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Posted 5 years ago

“Very quick responses, excellent delivery time and the driver was lovely. Thank you!”

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Posted 5 years ago

“As usual, excellent, good value, reliable service from Xpert delivery, wouldn't use anyone else.”

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Posted 5 years ago

“Excellent service and price Would definitely recommend”

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Posted 5 years ago

“All very clear in advance of delivery and delivered on time. Very happy with the service...thank you.”

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Posted 5 years ago

“Great customer service. Kept me up to date on my delivery. Delivered within agreed date and time. Delivery person was very helpful and polite.”

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Posted 5 years ago

“Item was delivered timely, communication was good and it arrived in one piece - great job!”

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Posted 5 years ago

“Very very bad from start to finish 👎🏽”

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Posted 5 years ago

“Fantastic as always. Great friendly driver. Deliver when they say they will. Very satisfied.”

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Posted 5 years ago

“They were easy to communicate with and answered emails promptly. We found the service straightforward and effective. When the delivery was close we were even able to track the van, to make sure we were around when they delivered. My only concern is that once the deposit was paid I couldn't pay the remainder before delivery and had to use old fashioned cash to the driver. (Payment was needed before, or upon delivery.)”

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Posted 5 years ago

“Great service all round. Would highly recommend. Thank you.”

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Posted 5 years ago

“My item was delivered on time and in perfect condition by a pleasant and cheerful driver. 10/10”

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Posted 5 years ago

XPERT Delivery is rated 4.7 based on 1,688 reviews