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XPERT Delivery Reviews

4.7 Rating 1,688 Reviews
93 %
of reviewers recommend XPERT Delivery
Company Reviews Questions Metrics
4.7
Based on 1,688 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read XPERT Delivery Reviews
Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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Simon Kenny
Unverified Reviewer
“I've used Xpert delivery on 5 or 6 occasions and yet again I've had problems with my orders. The level of communication is simply shocking, they don't answer the phone, you're lucky if they respond by email once you've paid and when you do finally get a response they've always got a excuse as to why the service has been so poor. Nearly every collection we've had booked has been delayed, which then knocks on to late deliveries which then leads to frustrated the clients! Even when they tell you delivery dates are guaranteed they rarely get the goods to the destination on time, often days later than promised, and they often don't communicate with the recipients even though they claim they do. All you'll get is excuse after excuse, this is one of the worst companies I used. I regularly ship goods nationally and internationally and can get items to the client anywhere in the world, promptly and efficiently in a matter of just a few days, yet it often takes Xpert Delivery weeks to deliver goods 70 miles! Read genuine feedback on these review websites, they've had hundreds of negative reviews across many platforms so believe me when I say if you're attempting to run a business that offers a professional service avoid Xpert Delivery at all costs. There are plenty of other decent courier services available and I'd advise using an alternative.”
Helpful Report
Posted 3 years ago
Eddie Bryant
Unverified Reviewer
“Excellent service..the label did not have our house number on it but he found us, also when he rang the bell he waiting for us to answer. Some delivery people who have been here have left if we have not answered the door immediately”
Helpful Report
Posted 3 years ago
Ian Innes
Unverified Reviewer
“Delivered on time, driver very helpful.”
Helpful Report
Posted 3 years ago
Abby Mosseri
Unverified Reviewer
“Fantastic service by the delivery person on the day of delivery. Communications with XPERT before delivery were not good.”
Helpful Report
Posted 3 years ago
Rachel Bell
Unverified Reviewer
“Great communication, speedy service, friendly helpful delivery chap- definitely recommend.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Good comms and friendly staff. Thanks for the excellent service.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“What a friendly helpful delivery team of 2 men we had to deliver our dining table. Would highly recommend.”
Helpful Report
Posted 3 years ago
Philip Moody
Unverified Reviewer
“Xpert delivered a dresser from Cornwall safely. The company was helpful and ring to confirm the booking on the day and also sent messages to keep me informed. The driving was helpful and professional and arrived on time. I can only say it was an excellent service.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Very efficient service with great communication.”
Helpful Report
Posted 3 years ago
Dave (Crewe)
Verified Reviewer
“As described. Excellent communication and live tracking. More than happy with the price too. A considerably better service than many of the bigger names.”
Helpful Report
Posted 3 years ago
Pablo
Verified Reviewer
“For all 5*”
Helpful Report
Posted 3 years ago
Tom Carroll
Unverified Reviewer
“very good delivery and right on time as they stated good service would recommend thanks Tom”
Helpful Report
Posted 3 years ago
Hoang Thanh Trung
Unverified Reviewer
“Fast and convenient. Timely and transparent information”
Helpful Report
Posted 3 years ago
Antiques Dealer
Verified Reviewer
“Excellent service from start to finish. Given a collection day and time in advance and then a 30 min heads up before collection. Antique furniture was delivered quickly and safely to the customer. Highly recommend.”
Helpful Report
Posted 3 years ago
Charlotte Capps
Verified Reviewer
“The delivery of our antique sofa and chair was absolutely first class. Whoever delivered it to our house was courteous, accommodating and an absolute pleasure to deal with. We just wish all our deliveries were carried out with such professionalism. Well done Xpert delivery, your employees are a credit to you.”
Helpful Report
Posted 3 years ago
Susan Ensor
Verified Reviewer
“Excellent service would definitely use again”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Very good service”
Helpful Report
Posted 3 years ago
Russ,Brighton
Verified Reviewer
“Speedy with great communication”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Expert service have used them twice now wouldn't hesitate to use again!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“Excellent service really helpful young man”
Helpful Report
Posted 3 years ago
XPERT Delivery is rated 4.7 based on 1,688 reviews
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