XPERT Delivery Reviews

Name: XPERT Delivery
Address: 85 Great Portland Street, London
Rating: 4.72

4.7 Rating 1,688 Reviews

93 %

of reviewers recommend XPERT Delivery

Company Reviews

Questions

Metrics

4.7

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01214680909

Email:

office@xpertdelivery.co.uk

Location:

85 Great Portland Street
London
W1W 7LT

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XPERT Delivery 1 star review on 29th August 2022

John

XPERT Delivery 5 star review on 9th July 2022

David Loomes

XPERT Delivery 5 star review on 1st July 2022

David Loomes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoyed watching my chair being driven all over the map on my phone. Professional service despite a slight mixup with the pickup of the chair. Arrived slightly late but then I fin this happens with every delivery company ever known to man. Very nice people. Cheaper than the competition yet at least as good!”

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Posted 8 years ago

“Fast and efficient! Great job!”

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Posted 8 years ago

“Xpert delivery arrived in the 3 hour time slot they had given me. They were transporting an expensive set of Willis & Gambier drawers from North Yorkshire to Dorset. The drawers arrived completely unscathed and in good time. Would definitely use again.”

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Posted 8 years ago

“Perfect from start to finish!!!”

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Posted 8 years ago

“I sell expensive and heavy antique furniture online and have used Xpert Delivery for nearly all of our deliveries for around two years now. As an eBay seller their newly implemented delivery tracking ensures I receive my Paypal payments in good time. I also love the text message around an hour prior to collection which allows me to actually watch the van moving on a Google map, from my smartphone, without a wifi connection necessary. Communication with myself and my customers is excellent and I regularly get calls or messages from customers complimenting the professionalism and good manners of the drivers. Prices are extremely competitive but standards are high, if we have had an item damaged there have been no issues working it out with Xpert for compensation or free deliveries later. I will be continuing to use Xpert as a priority over any other courier as has been the case for a long time now!”

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Posted 8 years ago

“could not fault it”

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Posted 8 years ago

“Great service, excellent comms including a call an hour before collection, friendly driver who was more than helpful, my sofa was also delivered exactly when they said they would again by two friendly helpful staff, couldn't have asked for more.”

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Posted 8 years ago

“Nightmare seller had expensive package go missing 2/failed deliveries and cant get hold of them ! Wouldn't use these if they were the only choice I'd rather walk and get my packages probably be quicker than the nearly 3/weeks it took them!”

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Posted 8 years ago

“Delivery arrived on the evening advised, the delivery person was friendly, cheerful and helpful even though he was in the middle of rural Somerset and a long way from home. We would recommend the service, thank you.”

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Posted 8 years ago

“Diabolical liars. Currently being reported to Trading Standards, (NCDA) National Couriers and Despatch Assoc. and Shiply. Avoid using this organisation. They have no regard for your belongings and their customer service is unprofessional, bullying and dismissive!!!”

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Posted 8 years ago

“Very good price for delivery and the process was straightforward and simple. Totally recommend them to friends.”

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Posted 8 years ago

“The driver was here on time as advised by text an hour in advance. A friendly helpful and pleasant driver which makes a difference these days. A pleasure to use and would highly recommend. Keep up the fantastic service”

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Posted 8 years ago

“Excellent speedy service as always. Always deliver goods well and it's nice to speak to a member of staff with any queries, unlike other courier services who have an automated answering machine. Highly recommended, would use again and again.”

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Posted 8 years ago

“this company are second to none timing perfect as was contact at all times to keep me informed as to where and when my delivery would be made. I would defy anyone to find a better company for their service and price. they are the very Best. thank you...... .”

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Posted 8 years ago

“Excellent easy and friendly service. Fastest and best value out there in my opinion.”

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Posted 8 years ago

“Excellent, stress free. Xpert and their driver liaised directly with the seller and arranged collection. Delivery just as straightforward. Would use again.”

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Posted 8 years ago

“I have just used Xpert delivery services for the first time and was very happy with all aspects of their service. Their price was excellent value for money, the item collected was a polished steel cupboard, bought off ebay, but unwrapped by the seller. It arrived in perfect condition as the operatives wrapped it in a furniture blanket. The delivery was very swift and amazingly the driver arrived almost exactly when scheduled even though we are in South Devon and the pick up was in London. I shall definitely use Xpert again!”

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Posted 8 years ago

“Super service all round. I regularly use these couriers as they're so reliable and their communication is brilliant. It's also SOOooOooOo important to be able to contact Ellie at head office and she's always available to take my call and she gets straight back to me. They have collected heavy silk sofas to curtains for me and every time they are polite and helpful and always arrive when they say they will! I cannot recommend this company more highly enough :-)”

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Posted 8 years ago

“Collection and delivery okay”

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Posted 8 years ago

“Great service, They did what they said with speed and will use them again. The Delivery driver was a gentleman. Many Thanks Anthony todd.”

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Posted 8 years ago

XPERT Delivery is rated 4.7 based on 1,688 reviews