Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Ordered IE72MTV specifically for Skoda Octavia 2012, from website with DAB radio option, unit arrived very quickly with car specific wiring. Had to utilise the internet after hours of searching to find how to fit as no instructions were supplied with the unit or DAB. Installation went well but a lengthy process to fit all the aerials without instructions. Unit looks great, but trim around not supplied or explained on the Xtrons website. After an additional payment, the facia arrived after a couple of days and looks good when fitted.
Operational manual supplied is woefully poor to explain the operation of the unit and accessories. I am still researching on the internet to enable the phone, Sat Nav and other functions to get the best out of the product.
The customer experience would be enhanced significantly, by providing generic fitting, unit setup and getting the best out of your purchase videos.”
HI!
The unit should be installed by professional as per warranty terms :) anyway, dont worry about it. your warranty will still be in tact.
Word of explaination:
thsi unit fits:
For Volkswagen
For Amarok (2010-2015), Beetle (2011-2015), Bora (Jetta)(2005-2015), Caddy (2004-2015), EOS (2006-2015), Golf MK5/V5/A5/1K(Variant/GTI/Estate) (2003-2009), Golf MK6/VI6/A6/5K (GTI/Wagon/R/Variant/Estate/Cabriolet) (2008-2013), Golf Plus (2004-2013), Jetta V/A5/1K (2005-2009), Jetta Vl/A6/1B (2010-2015), Passat B6/3C (Estate/Sedan/Wagon) (2005-2010), Passat B7/3C (Estate/Sedan/Wagon/Alltrack) (2010-2014), Passat CC (2008-2011), Polo MK5/6R (GTI/Sedan) (2009-2014), Scirocco Mk3 (2008-2011), Magotan (2007-2013), Sharan (2010-2014), Touran (2003-2014), Tiguan (2007-2013), T5 Multivan (2010-2013), T5 Transporter (2010-2013), T5 Caravelle (2010-2015), Vento (2009-2015)
For SKODA
For Fabia (2007-2014), Fabia Combi (2008-2014), Roomster (2006-2015), Octavia (2007-2012), Yeti (2009-2015), Superb (2008-2015)
For SEAT
For Alhambra (2010-2015), Altea (2004-2015) , Altea XL (2007-2015), Leon Mk2 (2005-2012), Toledo (2004-2015)
If we had to include installation instructions for every single car, then the package would include mostly paper. The unit has wiring diagram available online, or upon request, also, we have official installation group on facebook if you need any help with the installation. Wiring diagram is sufficient to plug this unit to matching cars, as it describes what each cable do.
Kind Regards
Mario
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Fitted android 12 head unit to 2012 vw polo. Went in no bother. No problems so far. Already in sleep mode and restarts straight away. No issues with battery draining. Connected dab unit straight to vw antennae with additional connector from Amazon, did not need to use window one supplied.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“I received my unit it was working in my car then i came back a few hours later and the touch screen no longer works i can only operate it with my phone via carplay”
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution. I can swiftly replac your unit without too much hassle with cables.
Kind Regards
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. We did sent the parcel out according to our system, but after contacting DPD looks like they have lost the parcel.
I will send you new one, for tomorrow delivery :)
Again, I'm really sorry for the delay.
Kind Regards
Mario
Customer Satisfaction Team
“Good prices, UK and quick customer feedback, tech help , Facebook group .good offers and helpful . Headunit not fitted as yet but very comprehensive box and accessories and looks very nice, would recommend.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Excellent service.
Easy to navigate webstore
Delivered very quickly indeed
Product arrived in great condition
Not fitted yet but looks a great piece of kit.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk, I am sure we can find satisfying solution. It sounds like problem with software, we most likely have an update for it. Would you like to try?
Kind Regards
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution.
Id like to note, that apart from customer service emails, we also provide help on social platforms, we have official installation group on FB where you can ask questions, and find solutions, and we also have forum :) Plenty of ways to get help, So contact me on my email, and ill try to keep you satisfied
Kind Regards
Mario
Customer Satisfaction Team
“I was informed that the delivery would not be before Xmas, but in fact, Xtron managed to get this out to me for the 24th! (great work) Not been installed yet but looks great”
“I ordered my Xtrons head unit , received a lot faster then thought I would get , came packed really well , fitted in my VW Passat very easy , had a problem with it , got in touch with Xtrons and replied very quickly , problem solved , really happy with the unit and with Xtrons ,”
“A very high quality product along with excellent customer service, any queries were answered very quickly and I am extremely happy with the pre and post buying service.”
