“I loved the products. I don’t wish to sell, but I don’t want my support of an expensive product to send other people on cruises. Good for them, but not for me.
Taking away points / rewards was the breaker for me.”
Hi Kathy,
Thank you so much for taking the time to share your thoughts with us! We’re thrilled to hear that you loved our products—it means the world to us. We completely understand your concerns regarding the rewards structure, and we’re always working to improve the experience for all our customers. Just to make sure you're aware of the new system we have swapped the rewards out with, we now offer our Subscribe and Save incentives. You earn 10% off each subscription order, so you're saving money each month! We understand if that isn't something that fits for you, and we're sorry that those rewards opportunities are no longer available.
We appreciate your support, and your feedback is invaluable as we strive to create a positive environment for everyone. If you have any questions or need assistance, please don’t hesitate to reach out. We’re here to help and would love to hear more from you!
Wishing you all the best,
Xyngular