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Yard Outlet Reviews

4.7 Rating 847 Reviews
92 %
of reviewers recommend Yard Outlet
4.7
Based on 847 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Read Yard Outlet Reviews
Visit Website

Phone:

888-978-9273

Email:

info@yardoutlet.com

Location:

2765 Midland Dr.
Ogden
84401

Write Your review

Anonymous
Anonymous  // 01/01/2019
You sent me the wrong patio grill cover. I sent it back. I didn't receive the right one. I don't have time or the money to throw 60-70 dollars plus shipping for receiving nothing. Thanks for NOTHING!
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Posted 8 years ago
Quick delivery and perfect Christmas lights for our house. Will definitely order from Yard Outlet again!
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Posted 8 years ago
Ordered xmas lights at very reduced price and shipped very fast and arrived in perfect condition. What else can I say. Very satisfied with Yard Outlet staff and service!!
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Posted 8 years ago
Ordered the fire dragon to start grills. Junk. After paying $49.95 for the Item called about returning and was told I'd have to pAy to ship back which was $24. Crazy......cost me half to return.
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Posted 8 years ago
Hi Cheryl, we are sorry UPS was wanting to charge you $24 for shipping. We want to offer you the opportunity to still return your order and we will provide you with a UPS label you can put on a box with the product and drop it off to any UPS location. The cost of returning it would be $11. You can also use a USPS flat rate small box should fit the item for under $5. Please email us at info@yardoutlet.com or call us at 888-978-9273 if you would like to continue the return. - Jan
Posted 8 years ago
Works great!
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Posted 8 years ago
Very helpful in assisting us with our purchase, and we were happy with the product we ordered. Thanks!
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Posted 8 years ago
Good products great service
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Posted 8 years ago
Superb customer service!! Quality products
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Posted 8 years ago
Never received credit on unused return
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Posted 8 years ago
Hello Jon- Sorry for the delay on your refund. I issued that today, and you should receive an email shortly letting you know that it took place. Thanks Tyler
Posted 8 years ago
The checkout process was a breeze. I wanted a custom length and style of rain chain, and they were willing to work with me. Shipping was fast and the package was clean and professional looking. The rain chain was packed well and arrived undamaged.
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Posted 8 years ago
I purchased 2 solar post caps from your co. Unfortunately, the solar lights stopped working in less than 4 mos. very disappointed, as they were so pretty while working. My neighbor even had me order a set for hers. Hers look great and are still working well. I assume my were defective. I called and was advised there was nothing to be found done as they have no warranty. Sad face...
Helpful Report
Posted 8 years ago
Pamela, Classy Caps does have a one year warranty from date of purchase. You were most likely told that we cannot return or exchange the item out of our returns and exchange policy however Classy Caps has a website dedicated to helping you get those replaced/fixed. You can go to http://fencecaps.com/warranty.html and email them about warranty. If you need a copy of your receipt, let us know! We would be happy to get that for you. Contact us at info@yardoutlet.com or 888-978-9273.
Posted 8 years ago
Profoundly good customer service. Received a call inquiring after a piece of necessary equipment I had forgotten to order. Helped me get that on my order. Bravo! One of my best internet shopping experiences.
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Posted 8 years ago
Quick delivery and an amazing product! Thank you Yard Outlet
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Posted 8 years ago
was not what I need getting in touch with you guys are in possible, was needing a bow for my wife new car and it wasn't what I need
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Posted 8 years ago
I am very pleased with my purchase from Yard Outlet. The company was super fast with my shipment and the sun rain chains were even lovelier in person. Packaging of the items was done perfectly. This was MY Christmas present to me and it met all my expectations!! Thank you soooo much!????????
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Posted 8 years ago
The light fixtures are very beautiful but the light is very dim, and most do not stay lit for long, even when fully charged.
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Posted 8 years ago
Great experience dealing with them. Had some questions before I ordered and some after I ordered and they were very helpful and professional. I spoke with Tyler on the phone and he was very helpful! Shipping was very quick for the Christmas lights I ordered.
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Posted 8 years ago
Your representative was very helpful and very polite. He expedited my items promptly and receive them within three days. I was very pleased
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Posted 8 years ago
Excellent service and fast shipping, will definitely order from them again.
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Posted 8 years ago
Fantastic most helpful customer service we have had in a long time.
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Posted 8 years ago
Yard Outlet is rated 4.7 based on 847 reviews