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Yard Direct Limited Reviews

4.9 Rating 86 Reviews
98 %
of reviewers recommend Yard Direct Limited
Read Yard Direct Limited Reviews
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Phone:

01786 357252

Email:

sales@yarddirect.com

Location:

Unit 5, 2 Glen Tye Road,
2 Glen Tye Road,
Stirling
Stirling
FK7 7LH

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Anonymous
Anonymous  // 01/01/2019
My go to supplier for anything Velux. Always Available for help and support.
Helpful Report
Posted 4 months ago
Good Afternoon, Thank you for taking the time to share your positive experience with us! We're delighted to hear we are your choice for supplier and how you found our service from the YARD team! Please don't hesitate to contact us in future for any other further inquiries you may have! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 4 months ago
Number one place for velux. Top service Great price
Helpful Report
Posted 4 months ago
Good Afternoon Taahir, We appreciate you sharing your positive experience with us! It's great to hear you where impressed by our competitive pricing and service, we hope to see you ordering from us again in future! Please don't hesitate to contact us for any other inquiries you may have! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 4 months ago
Yard performed very well. Good pricing to start with which meant I selected them to supply two new Velux roof windows for an extension and also a repair glass for a broken existing one in another property. A telephone call from them to follow up, confirming the online order and giving delivery dates. They updated the delivery information when ther carrier (chosen by Velux, not Yard) delayed the delivery a day. All the communciation by phone and email was prompt and courteous.
Helpful Report
Posted 5 months ago
Good Morning Chris! Thank you for sharing your kind comments with us! It's great to hear you where satisfied by all aspects of our service and our communication. Please don't hesitate to contact us in future at all for any further inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
We use yard direct for our roof windows often. Team are always helpful and delivery times great.
Helpful Report
Posted 5 months ago
Hi there! Thanks for taking the time to leave us such a positive review! Thank you for being a repeat customer to us, and we're glad to hear you found us helpful and where impressed by our lead times! Please don't hesitate to contact us in future for any inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Excellent service from start to finish thank you
Helpful Report
Posted 5 months ago
Hi Zesta, Thank you so much for taking the time to leave us such a kind review. It's excellent to hear you where impressed by our service from our team! Please don't hesitate to contact us in future for any further inquiries you may have! Thank you for choosing YARD! Kind Regards, Rory - Marketing
Posted 5 months ago
Made a call just to confirm the correct option I required before purchase. The chap I spoke with was super helpful. One ordered I received a call regarding the delivery and reieved regular updates. Package arrived undamaged, just need to wait for it to stop raining so the builder can install!
Helpful Report
Posted 5 months ago
Good afternoon Jonathan, Firstly, thank you for taking the time to share your positive experience with us. We're very happy to hear that our service from our team met the standards we strive to give. Let's hope it stops raining soon, we'd love to see the finished project! Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
JAMES WAS VERY HELPFULL INDEED AND NOTHING WAS TOO MUCH TROUBLE DAVID
Helpful Report
Posted 5 months ago
Hi David! It's great to be hearing that James was helpful to you! I'll be sure to pass your kind comments onto him, I'm sure he'd love to hear it! Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Excellent Service and Fast Delivery. Would recommend. Price also very competitive.
Helpful Report
Posted 5 months ago
Hi Sadiq! Thank you for your kind comments, we are very pleased to hear about your positive experience with us! We're glad to be hearing about your fast delivery turnaround time and our competitive pricing. Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
First class service,quick delivery.
Helpful Report
Posted 5 months ago
Good Afternoon! Thank you for taking the time to leave us such a positive review! It's much appreciated, we are excited to hear that you thought our service was first class, I'm sure our team would love to hear this. Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Great service especially from Ross, great customer service.
Helpful Report
Posted 5 months ago
Good Morning Michael, Thank you for taking the time to leave us such a positive review! We're glad to hear you where impressed by our service especially from Ross, I will pass your comment across to Ross and I'm sure he'd be delighted to hear! Please don't hesitate to contact us for any further inquiries and we'd be more than happy to help! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Great service. Updated with delivery information. Will use again.
Helpful Report
Posted 5 months ago
Hi there! Thank you for taking the time to share your experience with us! We're glad to hear that you where imrpessed with our service from our little team, and our delivery process! Please don't hesitate to contact us in future for any further inquiries you may have! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Fabulous company to deal with. Everything arrived on time and at a great price.
Helpful Report
Posted 5 months ago
Hi there! Thanks for taking the time to share your positive experience with us! We're glad to hear everything went smoothly with your order and that you where impressed by our competetive pricing! Please don't hesitate to contact us for any future further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
Ordered a Triple Velux at a very good price. Communication has been very good and delivery was excellent with no dramas.
Helpful Report
Posted 6 months ago
Good Morning Jonathan! Thank you for taking the time to share your positive experience with us! We are excited to hear that you where impressed by our competetive pricing and the service from our team. Please don't hesitate to contact us in future and we'd be more than happy to help! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 5 months ago
I urgently required a few Velux Dome key. I had misplaced all of mine since they Velux domes were installed back in 2012. I found them on Yard's website with free delivery. They dropshipped it to me directly from Velux in Europe and with no shipping charge. Upon dispatch, Velux sent me an email directly with the tracking details and the ETA. Im happy with the service.
Helpful Report
Posted 6 months ago
Hi there, Thank you for taking the time to spare us this lovely review! We really appreciate all your kind comments on our delivery and service. Please don't hesitate to contact us in future for any further enquiries, and we'd be more than happy to help. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 6 months ago
The Stirling branch team of Ken, James and Ross have it down to a tee!! Great Service.
Helpful Report
Posted 6 months ago
Good Afternoon Andrew! Thanks for taking the time to leave us such a positive review! We appreciate your kind comments and this will be passed on to Ken, James & Ross, I'm sure they will be delighted by your comments! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 6 months ago
Used Yard now for several years and always found them to be very knowledgeable in the field of roof windows and very competitive with their prices
Helpful Report
Posted 7 months ago
Good Afternoon Martin, Thank you for taking the time to leave us such a positive review! We're delighted to hear you are impressed with our service and knowledge on products we sell. Please don't hesitate to contact us in future for any further inquiries. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 6 months ago
Excellent customer service, prompt to answer phone and respond to emails re delivery
Helpful Report
Posted 7 months ago
Good Morning Ollie, Thank you for taking the time to spare us a review! We're delighted to hear about your positive experience with our little customer service team! Please don't hesitate to contact us in future about any other inqiruies you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 7 months ago
Looking on line I saw exactly what I wanted, ordered the door handles delivered at 8 am the following day. Well done Yard Direct. DJ Leeds
Helpful Report
Posted 7 months ago
Hi Diane! Thanks for taking the time to leave us such a positive review! We're glad we made everything a simple process for you and created a positive outcome! Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 7 months ago
Very pleased with the replacement velux blin I ordered - communication from Yard Direct was very good, the blind was a great price and delivery was really quick. Great all round service from Yard Direct.
Helpful Report
Posted 7 months ago
Hi there! Thank you for taking the time to leave us this positive review! We are very pleased to hear about your experience with us and how positive it was! We're happy to hear you found our communications and service! Please don't hesitate to contact us in future for any further inquiries! Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 7 months ago
Good service
Helpful Report
Posted 7 months ago
Hi Shaun, Thank you for taking the time to leave us a positive review and share your thoughts on our service! We're happy to hear that you where impressed with our service! Please don't hesitate to contact us in future for any future further inquiries. Thank you for choosing YARD. Kind Regards, Rory - Marketing
Posted 7 months ago
Yard Direct Limited is rated 4.9 based on 86 reviews