Yell.com Reviews

Name: Yell.com
Rating: 1.21

1.2 Rating 552 Reviews

5 %

of reviewers recommend Yell.com

Company Reviews

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1.2

Based on 552 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 30%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Yell.com 1 star review on 14th October 2024

Yell.com 1 star review on 9th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just want to give a big shout out to JAMIE at RBC Scaffolding,after the nightmare we've been through,it's good to know that there are still some truly genuine people out there, Thank you Jamie,your a true Gentleman,I can't recommend you highly enough for your patience, kindness and understanding,5stars all the way. Sue Davies.”

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Posted 3 years ago

“They remove bad reviews and tolerate fake reviews, mostly from companies with large adverts. I wrote a review about a company I had an awful experience with and it was constantly deleted. All the five star reviews came from single-use accounts written within a few days of each other. Potential customers will simply assume all positive reviews to be fake and that is not good for any business is it.”

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Posted 3 years ago

“Copyright and Cheating We have just needed to contact them as they have stolen our images from our website at SplashbacksNI. Images we have taken from our jobs, displaying our product and work and used them to build a website for a rival company in our own area!!! Who are advertising them on their site as their own. Disgraceful!!! Would sue but they are so large they'd probably wipe us out in legal costs first. So, if you you see a repeat - it's our work and other companies should have more pride in their own so they can use their own images. STAY CLEAR!!!”

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Posted 3 years ago

“Renshaw carpetand upholstery cleaners excellent”

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Posted 3 years ago

“After seeing so many negative reviews of miss-selling. I think I know what the problem is. The telesales staff at Yell are under enormous pressure to secure £700-800 worth of business a day...A DAY! The enormous pressure of keeping your job will lead them to cut corners to ensure a sale and meet their KPIs.. This is not their fault but rather management not selling using a consultative approach.”

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Posted 3 years ago

“DO NOT SIGN UP!!!!! Absolutely useless signed up for top 5 in 2 affluent areas in Essex and had 1 call in 6 months despite them saying I require more reviews and photos which I have more of both within the top 5 listings. I would much rather pay someone £100 to deliver leaflets than pay these crooks a further penny and being tied up in a 12 month contract infuriates me every month paying for nothing.”

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Posted 3 years ago

“DO NOT USE!!!!! SCAM! FULL ON SCAM AND WE HAD TO GET THE POLICE INVOLVED! AVOID!!!!!!!!”

Helpful Report

Posted 3 years ago

“JUST LEAVE... and feel free to waste there time and please do not pay them, they cannot do anything... at all. They literally have no legal powers whatsoever. Everything they say is made up and so are all the five star reviews. They'll make empty threats but u can ignore them, some are quite funny. They'll send u letters but nothing will come of it. They can't do a single thing unless they take u to court, which they won't because they're contact is a weak as they are. There are many useful websites that also have zero respect for them, which will also tell u how to leave and FB and Twitter pages etc that hate there guts... definitely worth checking out. Eventually they'll go under, sooner rather than later!”

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Posted 3 years ago

“They're all over covering up their bad reviews. They included a fake 5 stars on their twitter link - there are no google reviews, and you have to find sites like this for the truth about them.”

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Posted 3 years ago

“The agent NEVER told I was entering a 12 months period contract. I was shocked! I demanded the interruption of the contract because of this but have been denied!”

Helpful Report

Posted 3 years ago

“I have had so many problems with this company. I bought a website, then discovered I needed more that 100 products on. I then got in touch and said I would like to go to the advanced website. That's when I was miss sold, I was told it would be another £1200 per year on top of what I was paying. That got sorted out, but at the same time I was told that I needed Smart Performance. Since then I have had so many so called 'experts' on the case, and for the amount I am paying, I should be raking the money in. Unfortunately, this is not the case, and I am likely to go out of business sooner than I get any sales through the website.”

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Posted 3 years ago

“I would recommend JT Waste Management & Recycling 100% they were polite/on time/efficient and most of all a reasonable price so there is no need for fly tipping”

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Posted 3 years ago

“Yell it's one of the best fair sites very reasonable I would recommend.”

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Posted 3 years ago

“They contact you until you sign the contract and then they disappear. Their minimum contract is 12 months and you get ZERO click, calls or customers. Their platform is useless and attracts ZERO potential customers. Absolute scam! Don't use them!!”

Helpful Report

Posted 3 years ago

“Absolute rubbish very poor customers service In 4 months they have made zero attempt to resolve any of my payment issues They just dont care They refuse me the right to speak to a manager Avoid this company”

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Posted 3 years ago

“It’s a shame you cannot get minus never use them again terrible company take your money and no good”

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Posted 3 years ago

“months now, and not one single client has come from them. A total waste of time and money!”

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Posted 3 years ago

“I posted on my job monogreen . hoping to get 3 quotes . I had a prompt response from Monogreen. Came to give quote Auarate precise and punctual Did almost everything except hanging baskets . Very satisfied few 🥗🏡🥗💐🌷recommendations aswell well done.”

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Posted 3 years ago

“Do mot trust Yell, money talks with this company. They let big national companies swamp the directory claiming they are local and give them false reviews. Ive been banned now and account disabled because ive complained for change.”

Helpful Report

Posted 3 years ago

“The reviews on this website are incredibly accurate and create the perfect impression of a crooked house full of crooked people. They are manipulating, dishonest, unlawful, woefully inept, and horribly misleading.”

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Posted 3 years ago

Yell.com is rated 1.2 based on 552 reviews