“Very poor quality website. Navigation system erratic. Trying to change driver details. Unable to cancel insurance without a charge despite only taking out insurance yesterday and the policy starting in a month's time. Not a happy customer. And funnily enough I don't want to talk to a bot!”
“Found on comparison web site, following 33% increase on present insurer for home & contents (with no changes).
Yoga provided provided a very competitive quote for the same cover levels. Quick & easy to complete cover, preferred payment (monthly) available.
Based on my present experience will recommend to others.”
“I have received an email saying my insurance is not going ahead due to my direct debit application being wrongly filled in. I tried to rectify without success and there is no human help available to advise me, only something called Yogabot which was totally unhelpful to me. I will try to go through the whole application process again and hope that works.”
“It was very simple and quick. My one issue is that I would very much like a printed copy of the policy for my records as well as the online copy. You can tell I am old!”
“I found it simple and straightforward to insure my classic car with yoga and I was very pleased with the competitive price. Being an old car which I had not used for a few years, some other insurers were unable to locate the registration and made the quote process difficult. Full marks to yoga, I was very impressed by their customer service.”
“Fantastic service really easy to complete, straight forward with no hidden charges and the options to select extras if you want. Very good cheap insurance, can't wait to add my car when the renewal is due.”
“£49.99 charge for cancellation the day after I bought it and 3 weeks before the cover was due to start. That is a ludicrous amount of money for a company that is online only and doesn't even have someone you can talk to. Very unhappy with this service. There's supposed to be a 14 day cooling off period for insurance.”
