“The signing-up process was fine. I haven`t had the opportunity yet to see how good you are at dealing with claims or other questions. So, I will be happy to reply in greater detail in a few months time.
regards
Neil”
“once you’ve got through to a human on the live chat, everything was quite forward. I had to change my car detail…Probably wouldn’t use them again as I would rather speak to someone. and the live chat was only available from 9 o’clock -midday..”
“I am not happy with your service. I have been trying to work out how to access breakdown service. I have tried various means which all insist I must use my customer portal, click on claims, then choose the breakdown option. This doesn't work, all I get is "you have no claims" pressing make a claim doesn't help.
I am very worried that I will be driving without being able to call the breakdown service, which I am paying you for, and I added the gold service to the free option. Please resolve this for me, then I might leave a better review 😔”
“Their professional and efficient handling of my case led to a successful resolution of my withdrawal issue. I was impressed by their honesty and transparency. They treated my situation with care, keeping me reassured throughout, and their structured approach was very effective.”
