“I have received a cancellation note, cannot find my policy to check.
Robot chat useless.
I paid the deposit, should have an account.
Call me please, a human, not a robot.”
“Fine if everything runs smoothly but if you have a problem their AI chatbot just sends you in an endless loop. It doesn't even give you the option to "chat" with a human. That's just trying to get your policy to appear on your "Dashboard" otherwise it basically means you can do nothing. Imagine if you really needed help with a car accident or house claim! Stay away until they get their IT (or AI) sorted. I hope nothing happens until it needs renewing, I can't even cancel it. £100 down the drain.”
“Good price and extras included but don't understand the courtesy car thing? Says included in policy but only is available To guarantee one you need to pay extra so not really an added extra as stated at the beginning”
“I was disappointed that contents insurance did not include possessions away from the home. An add-on gadget insurance was offered but there seemed no way of insuring say a lost watch. The gadget insurance would not apply to items over 3 years old which my mobile certainly is so was of no use to me whatsoever.”
“I found Yoga-Insure through Martin Lewis's site and found the car insurance quotes very reasonable, especially with some free add-ins that are often charged elsewhere. After some research into the company and reading reviews I was happy to purchase. The information was clear and documents were forwarded immediately.”
“Easy and also very good value against other insurers You get more for your money with Yoga and also the customer service is second to none. Good connection on the internet and so easy to follow”
