“I have tried for almost three weeks to obtain a quote from you to change the vehicle insured through yourselves to a newly purchased vehicle.
For some inexplicable reason there’s nothing you seem to be able to do or even be interested in trying to help.
The chat bot keeps repeating itself. There is no other customer service available to contact an actual agent to discuss your reasons. Just a very simple message saying no quote available. This is so poor.”
“Very simple to deal with, no fuss, no unnecessary phone calls, great choice in services, very competitive pricing, a pleasure to deal with and I hope next years quote will be just as good so I won’t have to shop around again”
“Unable to get into portal as need to change something on my account.
Also spent 2 hours looking for a contact number and there isn’t one?
Not the cheapest and beginning to think i’ve made a mistake”
“The experience of arranging cover was very positive. The online application was straightforward, easy to follow and quick to complete. Everything was set up without any issues, making the whole process smooth and hassle-free.”
