“So far I dont seem to have my documents , nothing come up when I log in the "chatbot" is not helping and I am unable to call as live chat finished at 12:00 I need assurance that I do have insurance for my car.”
“Good price and easy to navigate the questions , but would really like to have paper copies of our insurance policy as we have no access to print the documents.”
“Working with ERF gave me a level of clarity I had been missing. They were professional, responsive, and took the time to explain everything clearly. I appreciated their patience and consistent communication throughout the process. It was a reassuring experience, and I’m grateful for the support I received.”
“First time with them so was very pleased with ease of use to sort insurance. Hopefully if need to contact them it will be easy too. Didn’t find a telephone number but haven’t read all documents so presume there is one somewhere”
“The application was very straight forward.
The completion process was a little 'drawn out' with multiple to requests to consider additional products or upgrade of cover.”
