“Not the easiest company to deal with. They are a broker really. I ended up either car insurance through them via a comparison company. Someone drove into the back of me and their insurance took care of everything as the lady admitted full responsibility. Yoga suggested an injury claim as I’d been injured. I had physio and although the third party said they would cover my personal injury claim also, yoga (one insurance actually) said I couldn’t stop my claim. Fast forward to renewal and I get offered worse insurance cheaper, I asked for a better deal. The ‘claim’ is on record, as ‘closed’ fault of third party etc, I have NCD protection etc and once I agree to renewal yoga recind the offer and send a new offer which is more expensive. Since this has happened all quotes from elsewhere are now higher than they were. I find it annoying that I can been penalised for an accident that wasn’t my fault, that has been covered (cost and admin wise) by other parties rather than yoga (or one insurance) and yet I’m paying more after accepting a cheaper renewal earlier in the week.”
“Query dealt with very efficiently indeed, thankyou for such great service. i am always a bit wary of chat bots, however on this ocassion Yogi came up trumps :)”
“It was so easy to view my renewal for car insurance and to go ahead with the renewal quote online. Gave me confidence that everything was dealt with so quickly and to receive confirmation together with the policy documents by email.”
“Decent price. Easy to understand, website is also simple and straight forward to find your way around. Too early to tell yet re customer service as only taken out a couple days ago but am sure it will be fine.”
“Setting up the insurance was quite easy. I was a little concerned that YOGA transferred my request to ONE CALL. It would also have been very helpful if there was a customer service phone number.”
“i felt a little conned to be honest as all bozes where ticked i was happy with the price then the extras came along. the free breakdown wasnt worth it for free so had to buy the medium package, the legal cover wasnt no good for free so had to buy the medium package and so on. the starting price to get my business was a false number at the beginning.”
