“Very straight forward very quick and easy to flow forward each page and clear understanding , am fine with the internet . And when all done I had all the phone numbers and list what am insured with .”
“Not until I needed to contact you did I discover that I can't...without a huge rigmarole. Wish it had been clear at the beginning. I'm sure its lovely for you but a pain for me.
I now don't know how to correct a mistake or how to make a claim - if I need to.”