“I was not happy at all because I made a mistake with the insurance and the cover didn’t even start and when I went to cancel it cost me £49 so what’s that all about ?”
“Didn’t have to wait long on live chat to Abbie she sorted for us we wanted to check and make sure we got policy covered for conservatory was all good than u”
“After a very frustrating day yesterday trying to take my old car off and get my new car on to my insurance and couldn't as the portal kept refusing to do that. Today I managed to get to live chat with Dennis W who was very helpful and patient with me Very professional and polite although I must have tested his patients. Thank you Dennis you did a very good job!”
“Way cheaper than my current provided for insurance and offers a lot more on the policy. Easy to apply and understand. Hopefully will continue to use Yoga.”
“Very poor quality website. Navigation system erratic. Trying to change driver details. Unable to cancel insurance without a charge despite only taking out insurance yesterday and the policy starting in a month's time. Not a happy customer. And funnily enough I don't want to talk to a bot!”
“Found on comparison web site, following 33% increase on present insurer for home & contents (with no changes).
Yoga provided provided a very competitive quote for the same cover levels. Quick & easy to complete cover, preferred payment (monthly) available.
Based on my present experience will recommend to others.”
“I have received an email saying my insurance is not going ahead due to my direct debit application being wrongly filled in. I tried to rectify without success and there is no human help available to advise me, only something called Yogabot which was totally unhelpful to me. I will try to go through the whole application process again and hope that works.”
“It was very simple and quick. My one issue is that I would very much like a printed copy of the policy for my records as well as the online copy. You can tell I am old!”
