“You keep on asking me for a review, you have not sent me my documents as yet so I can’t review. So with your incompetence, cancel the policy as now before it starts , and refund me my money .its that simple,”
“Good prices. Easy website to navigate. Make sure you put everything in correctly as there is a steep change for amending even though you do it all online and don’t talk to anyone.”
“On checking the policy I had purchased that afternoon I realised I had listed 3 smoke detectors in my house rather than 2 and put 1990 as the build date rather than 1995. I made these minor amendments that evening (fourteen days before the policy was due to start) and was charged £10.11.
Cannot believe I was charged in the first place and the amount of the charge. Unreasonable in my view and not a great experience as a new customer.”
“As a Senior Citizen, I am not very "technically minded" and do not always find websites easy to navigate. Yoga made the process to purchase Buildings and Contents Insurance for my bungalow easy and manageable. In addition, as a pensioner, the premium was reasonable and not extortionate as I found the required premiums from some other companies.”
