“absolute nightmare, took out a motor policy, should have checked how they operate, no contact numbers, no customer services, trying to access their portal hopeless, require policy documents, know going to cancel the business, it's also going to be a nightmare, think I will need to contact Money Supermarket.”
“Tried to cancel a few hours later on same day I took out policy..for online only system I fail to see where £49 admin charge applies. So no I did not cancel. Beware, there is no free of charge cooling of period. Forced to remain now i guess unless I want to pay. Cover doesn't start till a month. What exactly does £49 pay for on an automated system?”
“Absolutely diabolical paid £385 3 months later got pulled by police as showing NOT insured as they had not let DVLA know and cannot get to speak to anyone and not on option on the online forum terrible customer service as non existant”
