“the problem with having to do everything online is that you do not get told all of the facts before you renew your policy which can lead to a very costly mistake being made. Gone are the days when you can talk to someone in person and discuss your options. Like all companies using automated account management online - Yoga has lost the personal service that people need. Very disappointing and I will be changing suppliers at the next renewal and going with someone who is prepared to talk to me in person.”
“Competitive price with all 'extra's' included.
Website easy to navigate.
Clear and concise questions.
Easy and fast payment.
Immediate confirmation of cover.”
“Helpful online application forms which I completed fairly quickly. One or two extras included at no cost too. However it took me ages to print off all the documentation which took me by surprise. I didn’t like the automated renewal that is set up by default.”
“So far so good.
Happy with cost and ease of signing up.
Most important thing though is how any claim (and I sincerely hope I don’t need to find this out) will be handled….”
