“Having previously tried another provider several times just for their software to fail before the end, this was straightforward and easy to complete first time.”
“I wish I’d paid more to be able to connect / communicative as I’m unable to find my policy only the number and reference of it. No contact numbers are provided. The live chat is pointless. I regret making this choice.”
“I took out house insurance and cancelled it the next day for various reasons . It said in documents I could cancel at any time free of charge but I’ve just been charged to cancel . Why is that ?”
“I am unable to register my account because of a previous policy that I had with u. No fault of mine but my car had been impounded and this insurance policy terminated. Now u have accepted my money but I have no insurance to show for it. Your ‘no reply’ e mails and lack of a contact phone number have made me realise what a terrible company you are. I want my deposit of £161.74 back in my account. So I can move on to insure my car with a ‘proper’ insurer. So please hurry up and refund me!!!”
“Great price same cover as much more expensive companies, what’s not to like, never claimed on insurance before but it’s peace of mind to have cover so why pay over the odds 🙏🏼”
“Found most of setting insurance up to be easy . However when it got to setting up my direct debit it was 3 failed attempts which was time consuming. I switched to setting this up on my phone which was more successful so have insurance now.”
