York Armoury Reviews

Name: York Armoury
Rating: 2.66

2.7 Rating 38 Reviews

39 %

of reviewers recommend York Armoury

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2.7

Based on 38 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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York Armoury 5 star review on 9th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I was kept informed about changes to my order and the item was superb. I would definitely recommend using this company”

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Posted 5 years ago

“My son wanted to go back here a second time for a helmet which he decided on (after a lot of choice) this had to be ordered and delivered and came 6_7 days after inc bank hol perfect condition will be back again”

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Posted 5 years ago

“Staff were great, helped me choose my sword, they both helped me select between Jon Snow's 'Longclaw', Aragorn's 'Anduril' and Robb Stark's Sword. Great prices for all of them. Was a great purchase!”

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Posted 5 years ago

“Just rude and snobbish”

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Posted 5 years ago

“Ordered 2 larp swords online and only received one. Every time I have called they have made excuses about stock issues even though it said online they had stock. The website is awful. When I visited the store before ordering online the staff clearly have no customer service background and didn't seem to care about making a sale. Probably too busy selling items they don't have online and not issuing refunds.”

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Posted 5 years ago

“Rude staff!!!! following me around like I had a balaclava on about the Rob the place when my partner came in rudely said to her "he is up stairs" before she even entered the door shocking!!!! Wouldn't go in there again”

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Posted 6 years ago

“Do not buy from this company. No items received. Money taken through Paypal but not even an email acknowledgment of order. After 3 phone calls and being fobbed off each time its been escalated through paypal.”

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Posted 6 years ago

“So you think removing the honest critique of your staff will hide your dishonesty? Surely we all can't be wrong? 😊”

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Posted 6 years ago

“Even petty enough to block the landline to avoid talking to me, regarding a refund! Luckily I have 12 lines to pick from!”

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Posted 6 years ago

“Ordered a pair of sword hangers last year from them, when they finally arrived they were the wrong style! No response to messages back then, had to escalate through Paypal - ended up me having to pay postage to send them back. In the end I kept the incorrect ones - to save me money. A year later, I thought I'd give them a second chance, ordered off their website - I also sent messages on Facebook and by email asking for them to ensure they send the correct ones this time - nicely mind you! I get 1 email back this morning (I had sent 5), telling me they were out of stock! (website didn't reflect this). And now 5 emails, 2 Facebook messages and 2 phone calls later...still no refund. Will claim through Paypal...again =(”

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Posted 6 years ago

“Item damaged, no response to messages at all. Terrible shop, avoid at all costs.”

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Posted 6 years ago

“Never received item or refund!”

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Posted 7 years ago

“Never received items despite contacting them, luckily paid with PayPal so funds protected and eventually I will get my refund. AVOID this merchant at all costs!!!”

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Posted 7 years ago

“Great staff!! Jamie, Luke and Tom where all so helpful!! Me and my other half ended up buying 5 sword a bat and a knife from them, we was welcomed she we first entered and spent over 2hrs there the first time talking through all swords we loved there. Great place if you visit York defaintly swing by and say Hello!!!”

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Posted 7 years ago

“Two months and I'm still waiting for a sword I ordered and paid £50 for,this shop just takes your money and then gives you the run around until you give up, read the reviews online, if the item you want is not in stock Do Not give them your money You have been warned !”

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Posted 7 years ago

“Great store with great prices, friendly staff and incredible items in stock. I would happily recommend this store to anybody!!!”

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Posted 7 years ago

“"Incredibly happy with my Longclaw sword, got it at a great price and it goes perfectly with my Jon Snow costume. It even came with an awesome wall plaque with the nightwatch oath on it so I can keep it on display in my room when I’m not using it in filming or photo-shoots. Fantastic shop!"”

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Posted 7 years ago

“Paid but still have not got goods . promised delivery for last three weeks still waiting”

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Posted 7 years ago

York Armoury is rated 2.7 based on 38 reviews